My first order was pretty good, but my second order definitely not the earrings I ordered that’s for sure. They’re totally different from the picture in the website. I guess they’re closing so they do... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This company is fake and misleading. They are using photos of an elderly white couple who is retiring from the jewelry business. It probably is just a photo they found somewhere to attract people.... Ver mais
Overpriced Junk - Wish I had read reviews before purchasing from this company. Jewelry on website is beautiful but what I received is little more than plastic junk. Trying to return for days but getti... Ver mais
Customer care was fast to assist me with a little sizing issue. What a difference their prompt, amiable reaction made!
A empresa respondeu
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My first order was pretty good, second one not so much
My first order was pretty good, but my second order definitely not the earrings I ordered that’s for sure. They’re totally different from the picture in the website. I guess they’re closing so they don’t really care now.
This company is fake and misleading
This company is fake and misleading. They are using photos of an elderly white couple who is retiring from the jewelry business. It probably is just a photo they found somewhere to attract people. The pictures of the jewelry look top quality made, but the jewelry I received was PUMP!! It was pure trash. Then they had the nerve to offer me a 10% discount to keep the junk. I am reaching out to my legal team to see if I can start a claim for false advertising from this fraudulent company. So anyone thinking of ordering from this company please read the reviews first and don’t do it. There should be a law against people shamming other people out of their hard earned money.
MAJOR SCAM
MAJOR SCAM
They keep changing their name. I got screwed with the pitch of another woman retiring. Products were absolute crap. They will keep going with a new name.’
WATCH OUT ☠️🏴☠️💀
JUNK JEWELRY!!!
Overpriced Junk - Wish I had read reviews before purchasing from this company. Jewelry on website is beautiful but what I received is little more than plastic junk. Trying to return for days but getting nowhere!! This is not a legitimate company! Do not buy from them!?
Avelorre also called Pacific Jewels
These people are scammers- a month before I got my orders and nothing as it was as described-they are plastic. Asked for a refund they offered me 4%back I refused- They advised it may not passed through customs to stop me from posting it back- I asked them if your postage passed through customs why would my return not pass through customs? They never answered. The return address they gave me was different from the one on the envelope. Asked them why they didn’t answered but just to cover myself with my bank they send it to the one they provided twice. After a month royal mail send it back to be. Send all evidence to my bank.
This company-it’s not even a company it an individual ordering from the likes of SHINE and posting back to their customers that’s why it takes long to receive it.
They also trade in the name of Pacific Jewels.
BE AWARE THEY ARE NOT LIGIT
Scammers!
Scammers!! Ordered a set nearly a month ago and nothing has been sent !! Website and instagram have been deactivated!
DO NOT BUY OFF THEM!
The necklace and earrings never came. I'm over two months and still nothing. Not a really good experience with that company.
The necklace and earrings never came .
It's been about 2months since I've ordered them. Not very good experience with this company.
Not been sent it’s been 2 weeks! Dispute open
Not been sent it’s been 2 weeks. Instagram now deactivated. Have had to raise dispute with bank
SCAM COMPANY
SCAM COMPANY – FAKE, FRAUDULENT & DISGRACEFUL! AVOID AT ALL COSTS!
This is the WORSE company I’ve ever dealt with. An absolute scam.
1. They sent me the wrong bundle — I had to contact them multiple times and send screenshots just to prove their mistake.
2. The second bundle they sent? FAULTY with false advertisement! the items were cheap, flimsy plastic trash — completely fake and nothing like the photos. When I called them out, they had the audacity to say it’s just the “brightness” in the pictures. Seriously? Ignored the real issue
I asked for a refund — they dodged me for days. When they finally responded, they told me to return the items at my own expense to the Netherlands. And then dropped this message
“This is our return address, also if the parcel stuck in custom, we can’t help you there.”
So if it gets lost or stuck? No refund. Not their problem. I’ve lost money that they took! fake, low-quality junk and a customer service team that does everything to avoid responsibility.
Even SHEIN treats customers better than this. And that says a lot. Shein at least gets your order right or gives you a refund without the circus.
This company is a disgrace. Fake products, fake service, fake everything.
Do NOT fall for their fake photos and empty promises.
Poor quality products
Poor quality products definitely NOT worth the price posted on the website. It also looks like the items would come in nice packaging not plastic wrap sheets.
This is a SCAM!
This is a SCAM!! Avoid this site!! I ordered a bracelet and a necklace beginning of March and they haven't arrived yet. I emailed customer service, twice and asked for a refund. Of course they haven't refunded my money! All they say is that I will receive the items soon, but I don't trust them anymore!! What a joke...😡😡😡
I ordered the silver stack I was…
I ordered the silver stack I was looking forward to receiving this due to all the good reviews I had seen. What they don’t tell you on the website is that all there jewellery is made in China luckily I got this stack in the sale which was still £40 and I wouldn’t say the quality nor the services are worth this considering it was meant to be £150. On top of this once my parcel arrived which was meant to be express shipping which I ended up waiting three full weeks for they had sent me an incorrect item within the order which was gold. I had already been in conversation about getting a part refund due to the disappointment of their services, as soon as I informed them I had an incorrect item they then decided to back track and not offer me this refund and thought that sending me the correct item was a good enough apology. This was sent over a week and a half ago and I am still waiting for this item to come and trying to talk to the team who are now ignoring me. I definitely would not recommend wasting your money on this brand.

Resposta da Avelorre
Scam company
What disgusting service from this company!
Order two pieces of jewellery in January and I have still not received the items or my refund.
First they told me the package was stopped at customs and they were resending, then they said it had been delivered, when I complained again they said the have asked for items to be resent and I needed to be patient, it’s now end of March.
Nancy Darmanin

Resposta da Avelorre
Again very satisfied with the items received...
Again very satisfied with the items received! Nicely packed and jewellery is of good quality

Resposta da Avelorre
The Perfect Gift!
This was a gift that I got for my buddy and she loved it. The quality was excellent and the presentation was lovely.

Resposta da Avelorre
Would give less than one star
Would give less than one star. This stuff is typical town market stuff that you wouldn’t look twice at. Not close to the images shown on their instagram or website. Just cheap looking junk with greatly inflated prices from the 25p I imagine it costs to produce. So disappointed. Then return at your own cost to another country so just keep throwing good money away for this rubbish. AVOID.

Resposta da Avelorre
My order took a long time to arrive
My order took a long time to arrive. When it arrived, the bracelet broke within a day of wearing it. I complained and was told they’re delicate. I totally understand that, however, it should not have broken after one day.

Resposta da Avelorre
Great Customer Service
Customer care was fast to assist me with a little sizing issue. What a difference their prompt, amiable reaction made!

Resposta da Avelorre
Soft, Elegant & Well-Made
The design is subtly lovely, and the fabric is exceptionally soft. Without a doubt, I'll place another order.

Resposta da Avelorre
Best I received the product was good
Best I received the product was good

Resposta da Avelorre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







