Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Prices are always competitive and I have used both shipping and pickup and both are trouble free. I also like that I am able to support a non-big-box local retailer.

Classificada 5 em 5 estrelas

The folks at AVGear are fantastic to deal with. Friendly and informative, they helped me find some great headphones at an excellent price. Easy to talk to over the phone and super quick to ship. Wi... Ver mais

Classificada 5 em 5 estrelas

Kurt was very helpful. Unfortunately Canadapost lost my package. He made it quick and easy to refund me after he said it would at least take 3 weeks to probably get my next order. So Koodo’s to him.... Ver mais

Classificada 5 em 5 estrelas

Thanks to Anthony at AV GEAR for his quick response to a inventory error in regards to purchasing a Marantz CD5005 (refurb.) which was actually not in stock , so he gave me an option to upgrade to th... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Kurt was very helpful

Kurt was very helpful. Unfortunately Canadapost lost my package.
He made it quick and easy to refund me after he said it would at least take 3 weeks to probably get my next order. So Koodo’s to him.

13 de janeiro de 2026
Classificada 5 em 5 estrelas

Great Products at a Great Price

The folks at AVGear are fantastic to deal with. Friendly and informative, they helped me find some great headphones at an excellent price. Easy to talk to over the phone and super quick to ship.
Will definitely shop with them again.

6 de janeiro de 2026
Classificada 5 em 5 estrelas

Exceptional customer service despite payment confusion

I want to leave a very positive review for AVGear.shop, despite my purchase not ultimately completing — and that says a lot in itself.

I ordered a Magewell Ultra Encode HDMI Plus (53150) and received confirmation that payment had gone through and that the item was being prepared for dispatch. Shortly afterwards, my bank (Revolut) sent me a worrying notification suggesting the payment had been declined due to a 3-D Secure issue. On the strength of that message, I cancelled the order and placed it elsewhere.

To make matters more confusing, Revolut later confirmed that the payment had in fact completed successfully. This understandably caused confusion on both sides — but I want to be absolutely clear that AVGear.shop handled the situation impeccably.

They were polite, professional, communicative, and processed the cancellation and refund immediately, without hesitation or dispute. There was no pushback, no blame, and no pressure — just excellent customer service throughout.

Although they ultimately lost the sale due to circumstances outside their control, I wouldn’t hesitate to recommend AVGear.shop to others. If this experience is anything to go by, they are a trustworthy and customer-focused retailer, and I would happily deal with them again in the future.

2 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I'll be back...

Website is easy to navigate, prices are competitive and shipping was as advertised, receiving within days of purchase.

25 de novembro de 2025
Classificada 5 em 5 estrelas

Got exactly what I ordered

Got exactly what I ordered. Only comment is I was supposed to get an email detailing shipping, but got a phone message from Fedex several days after the order was placed

13 de junho de 2025
Classificada 4 em 5 estrelas

Great Experience

My order was processed in a reasonable timeframe and I received shipment within 4 business days of the order being processed. Everything arrived that I ordered and in great condition. The only suggestion I have is regarding the website. I found that it froze often when trying to place an order. It took several tries to complete my order.

22 de maio de 2025
Classificada 2 em 5 estrelas

Got my order very quickly BUT

Got my order very quickly. Unfortunately it arrived damaged and I have not received any response to my emails to customer support.
Otherwise I would give them 5 stars.

18 de março de 2025

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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