Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... Ver mais
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Leia as opiniões dos outros
AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... Ver mais
A empresa respondeu
Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... Ver mais
This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
Informações de contacto
144 South Main Street, 84004, Alpine, Estados Unidos da América
- (844) 692-9682
- support@azova.com
- azova.com
I was able to follow instructions
Test happened on time
Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble at end taking result picture, but they quickly resolved the problem. Only issue I have is to review results from email, you must have their app on your phone, no PDF is sent with the results email.
Excellent
Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.
I’m writing this review to gives Kudos…
I’m writing this review to gives Kudos to the agent who assisted me. This was the first time I used the AZOVA service. Zara was my agent. She was wonderful!
She reviewed my account screen and edited what was necessary to complete my profile.
Zara was professional, patient and had a great sense of humor. I so enjoyed the set up experience and getting my appointment made.
Zara is a treasure. She’d be a great orientation instructor for new agents.
Well done AZOVA!
Easy even for Seniors who don't communicate online.
We are seniors who do not do a lot of online communicating; however, Spencer made this exceptionally easy for our testing. It's a little tricky using either the app or website, but in the end we had our results in the amount of time they advised we would. We'll be using them again in our international travel.
Highly recommended
Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onboard our private catamaran. It was so quick and easy and saved us much time (and money).
Azova video proctored COVID test
Azova did our video proctored COVID Test. It was really easy and they sent results within minutes.
Even with poor Wi-Fi they came through
Due to a specific window for testing requested by our tour operator, we had to test with a crappy hotel Wi-fi. (i.e. not the fault of Azova, but of the hotel) We had several calls that were dropped, and even entering information was painfully slow. However, the customer service worked with us and was very patient with our Wi-Fi problems. Even when we called again, but got a different operator, they were very friendly in keeping on top of our case.
Absolutely incredible customer service
Absolutely incredible customer service! Test was easily booked for time zone I was in, kept on schedule, and very easy process to complete with tester. I had double booked appointment and was quickly refunded for the error. Highly recommend and will use again if I need too!
The person who did the video call never…
The person who did the video call never show her face we got the wrong results took us 2 hours to fix it and after the video call we star getting a lot of spam calls and text.
Very accommodating and helpful
Very accommodating and helpful. Would recommend them

Resposta da azova.com
Very straight forward
Very straight forward, clear instruction and helpful assistance.

Resposta da azova.com
Family of four flying to the states
Family of four flying to the states, all booked online one call online and everything was sorted so quickly. We felt very secure in knowing we had our results so quick to continue our travel plans went smoothly.
Thank you

Resposta da azova.com
I was so nervous about this test and…
I was so nervous about this test and being able to get home. Taking it in my hotel room with easy instructions and proctor guidance definitely took my stress level way down. I will definitely recommend this!!!

Resposta da azova.com
Good process, positive experience…
The process was very straightforward and well supported.
I would definitely use again.

Resposta da azova.com

Resposta da azova.com
Highly recommended
Highly recommended. Had supervised COVID test for travel to US. Was able to connect smoothly for video call and certificate was available within a few hours of the test. No issues with the service at all.

Resposta da azova.com
We traveled outside the USA
We traveled outside the USA, so a Covid test was required for reentry. It was easy for my wife and I to schedule a remote test. They we signed in early and they handled our test without delay. Everything went well. Doing the test from where we were staying was much better than hassling at the airport or at a clinic.

Resposta da azova.com
Pretty much very easy and straight forward
As the title says, I was very easy and straight forward. The staff was friendly and helpful.

Resposta da azova.com
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