Azzoria Opiniões 45

A scam: The company never delivered the item I ordered and I did not get a refund.

They stopped answering my e-mails after having promised they were doing their best to expedite delivery.

The phone number on their website is not allocated, they seem to be a scam or a deceitful entity falsely stating their HQ is in The Netherlands.

The item I ordered has never been delivered - although I paid by credit card. As the amount was less than £100 I don't think I will get my money back. I would 100% warn everyone from buying anything from this company. You cannot speak to anyone on the phone. E mails are replied to by a standard robot - they are meaningless.

Its hard to even give them 1 star, absolutely dreadful. run from this web site. Quality and service both terrible. its like asking for a favour to return an item, they just wont tell you the returns procedure and charge a 25% restocking fee.

I ordered a cardigan for 45€. Name of garment - Elisa. It looks like and is advertised as a knitted cardigan on the website. It anrrived a month after order - and it’s a tee shirt material. Looks nothing like the one advertised. Garment has absolutely no labels on it. It looks cheap and awful. Don’t buy from them

He recibido una chaqueta y el material es nefasto, es plástico
Es una pena porque está bien confeccionado. Pero 60 € es un abuso

Non-existent returns process. Item arrived and looked different to the photo on the website. The material was more synthetic-looking and shinier. Got in touch to organise a return, and exchanged 13 emails in which they only offered a partial refund with no return. This was because the return address is international. UK consumer rights meant that I should have been able to return the item for a full refund at their cost - I did a chargeback on my card as it was clear that I wasn't going to be able to return the item for a refund.

Quality that of Temu cardigans (though are & sold as a premium item)
I've got a couple of cardigans from Temu costing a fraction of the £54 I paid to "Azzoria" Cheap polyester wool cheap looking & extremely see through not thick Quality wool that you'd want after paying the £54 for !!! I will wear it however if you want cheaper cardigans buy from Temu as these are definitely Temu cardigans not a Quality wool whatsoever !! The website is Bullshit & very misleading!! Proceed with caution ⚠️ !!!!! I recommend buying for a third of the price off Temu because that's where these come from 100% or somewhere similar .......so here we are !! No lying

In our opinion Azzoria is a fraudulent business. No means of contacting them after the goods were delivered. Therefore returns are impossible. The sizings were completely wrong, even when we ordered two different sizes so usual sizes cannot be relied on. This pretends not to be a UK business as the legal entity is in the Netherlands. None of the contact numbers or emails produce any response. Our £175 experience with Azzoria was a complete failure. And a very expensive one. I can only assume their total lack of service is a deliberate part of their business plan. I believe them to be a sham. Avoid. I intend to bring them to the attention of the CMA and Action Fraud.

Very poor quality, sizing completely wrong. WARNING 25% restocking fee on returns. I waited 2 weeks for delivery, they have a policy which only allows 30 days and only if they accept your reason for return.

Initially was 1 star, Apologies.
Got the shoes and they are great.
Is just the fact that I did not get any email confirmation with package tracking ID etc. And I thought I got scammed. Not to mention when I got in touch they ask me order nr etc and I had nothing.

Terrible clothes. Spent 50 for a cardigan that should be less that 5. Customer service is non existent. Took almost two weeks to arive. Scam. Avoid.

They are taking advantage of my 81 year old grandmother by making the process to do a return very difficult, and now they will only offer a 10% refund, then a 20% and then a 30%! I have demanded a full refund or we will charge back which i know will be damaging to them- why does it have to reach this stage for them to do the right thing and just process rhe refund??

Clearly do not have an ounce of customer service experience or understand retail business so I would steer clear!

Slow delivery.
Size was way too small.
no response from customer services.
I feel like i want to burn the item of clothing reather than having to deal with their innadequate customer services

Very poor
The order took a long time to come
When my boots arrived they were poor quality replica despite being quite expensive

I am having difficulty contacting Azzoria about the return and refund.

I have read the return policy. Bad enough the customer has to pay for the return. The policy says 25% of the price will be deducted for restocking!!!

Never heard of this it seems like it’s a trading standards issue

Don’t recommend using .

The dresses aren’t all event dresses, which I love. Some of them feel like everyday pieces you can actually wear without planning your whole day around them.

Overall, the experience felt smooth and uncomplicated. From browsing to delivery, nothing felt annoying or stressful, which is honestly all I want.

Bought some trainers they did take over a month to arrive, once they had arrived they had sent me the wrong design trainers, I wanted a refund but they said they don’t give refunds at first and they rectify the problem first so I waited another month for them to only send me the exact trainers they sent before.

I then asked for a refund and they just ignored me, the trainers are very cheaply made, do not buy anything from this company or similar company’s

If only there's a way to give less than one star. Even less than 0.00001%, absolute joke. Listen to other reviews and DO NOT buy anything from them.

Still waiting on refund after recieving fake hazerdous items . Customer service is awful . Total scam

I didn’t expect much beyond basic function, but the jacket surprised me. It’s light, blocks wind, and doesn’t make me feel like I’m dressed for a hike.