B2brocket Opiniões 4

Over the course of using the platform, I’ve encountered several ongoing issues:

- My LinkedIn account repeatedly disconnected without any notification, disrupting campaigns and causing missed outreach opportunities
- Lead credits were not replenished after my renewal, which required multiple follow-ups and back-and-forth with your team before finally resolving
- The platform has been consistently buggy and unreliable; for example, it shows opportunities on my dashboard that aren't actually true or accurate
- I’ve had difficulty successfully launching and optimizing campaigns due to onboarding and usability challenges, receiving far less support than originally promised
- Despite running campaigns, I haven't generated meaningful engagement or onboarded any qualified leads

Beyond these issues, there appears to be a broader gap between the performance described during onboarding and the actual results experienced in practice. The overall experience has not aligned with expectations in terms of lead quality, reliability, or ROI.

In addition, I’ve noticed that these issues are not isolated. Other users have reported similar concerns, including lack of flexibility, technical glitches, poor customer support experiences, and in some cases billing and refund challenges. ()

Terrible. This has been nothing but a waste of time and money. AVOID at all costs.

We signed up to B2B Rocket under a white-label agreement based on specific functionality described during the sales process, particularly around integration with GoHighLevel.

After onboarding, it became clear that the integration was far more limited than described, making it unusable for our intended workflow.

In addition, the platform did not operate in line with its configured behaviour. Campaigns set to run at specific volumes and frequencies were significantly restricted in practice. For example, email campaigns configured to run continuously produced only a small fraction of expected output, and LinkedIn outreach set for daily activity was reduced to minimal execution levels.

This meant the system could not realistically generate results.

We also experienced an issue where account and billing-related communication was shared across clients, raising serious concerns about data handling and account separation.

We made multiple attempts to resolve these issues directly. A partial refund was issued, but it did not reflect the scale of the problems encountered.

A complete scam, be aware. They were able to sell me a yearly subscription to a software that is not working. They did not provide a refund, even though they were not able to solve the problems they have.