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Babble Opiniões 

1725
•
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Interacting with Necita Bekker was like a dream come true. She's just the best support specialist I've ever had the pleasure of dealing with. She took care of my requests ever so quickly and followed... Ver mais

Classificada 5 em 5 estrelas

A shining example of what a modern MSP should be. As a one-person IT team supporting 30 users, I count on Babble as my expert backup, whether it's day-to-day support or guiding me through projects o... Ver mais

Classificada 5 em 5 estrelas

Experience was good . Team are polite, helpful and communicate well. However the answer I got does not satisify out SOC2 TYPE 2 reqest so may need further discussion on that .

Classificada 5 em 5 estrelas

ON CALLING SUPPORT LINE, PROBLEM RESOLUTION WAS ESCALATED PROMPTLY. FAST RESPONSE RESULTED. KEPT US UPDATED REGUARLY ON THE SITUATION AND PROGRESS RESOLVING IT. CALLS WERE ALSO REROUTED TO MOBILES SO... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1725)

458 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

ON CALLING SUPPORT LINE

ON CALLING SUPPORT LINE, PROBLEM RESOLUTION WAS ESCALATED PROMPTLY. FAST RESPONSE RESULTED. KEPT US UPDATED REGUARLY ON THE SITUATION AND PROGRESS RESOLVING IT. CALLS WERE ALSO REROUTED TO MOBILES SO CUSTOMERS COULD CONTACT US. SYSTEM WAS BACK UP AND RUNNING QUICKLY. REALLY EXCELLENT SUPPORT

2 de outubro de 2026
Classificada 5 em 5 estrelas

Realistically

Realistically, your response to my message was immediate and it is that I can review, excellent service. Time will tell if you resolve the problem I reported, I hope so.

1 de outubro de 2026
Classificada 5 em 5 estrelas

Efficient

We have been with Babble for a few years now. There were a few hiccups to start with but now we find them very helpfully. We have regular contact with our Customer Experience Manager Sally Gillies and our Accounts Manager James Gaskill who go out there way to help with everything from looking into our support cases to putting us in contact with the right people to get the best results in what we are needing at the time. When we need to replace IT this arrives very promptly and the Tech supports are very knowledgeable in dealing with our computer issues.

30 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Just the worst in everything they do.

Of all the IT provider companies I've ever used, Babble is by far the worst experience I have ever delt with. From shocking support, to auto renewing contracts with no communications, invoicing for contracts that has ended, false promises of making things better, cocky sales team, and customer experience departments who can talk the talk but delivered absolutely nothing. This company was of zero value to our business after buying out our local MSP. We even had cake in the office once all of our contracts ended with Babble.

30 de setembro de 2026
Opinião espontânea
logótipo da Babble

Resposta da Babble

We’re sorry to hear about your experience and disappointed that this was the lasting impression of Babble.

As we’re unable to identify your business from this review, we haven’t been able to investigate the concerns you’ve raised in detail. However, we take feedback such as this seriously and would welcome the opportunity to better understand your experience.

Please contact customerexperience@babble.cloud, and a member of our team will be happy to help and investigate this further.

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Hidden charges after they lost contract caused excess charges. Hidden 24/7 fees then when asked for a credit had to fight for it. Bad attitude. Would never work with them again or recommend to anyone. Nor business or personal use. Ceases all work with them

30 de setembro de 2026
Opinião espontânea
logótipo da Babble

Resposta da Babble

We’re genuinely sorry to hear about your experience and disappointed that this was the lasting impression of Babble.

We previously reached out as we wanted to better understand the concerns you raised and see if there was an opportunity to put things right.

Our invitation remains open, and we would welcome the chance to speak with you directly. Please contact customerexperience@babble.cloud and a member of our team will be happy to help.

Classificada 5 em 5 estrelas

Great Service

Robert Munday helped me through a stressful period involving my old copper house phone. His help and support was very much appreciated. I am now in a much better place.

30 de setembro de 2026
Opinião espontânea

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