Interacting with Necita Bekker was like a dream come true. She's just the best support specialist I've ever had the pleasure of dealing with. She took care of my requests ever so quickly and followed... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A shining example of what a modern MSP should be. As a one-person IT team supporting 30 users, I count on Babble as my expert backup, whether it's day-to-day support or guiding me through projects o... Ver mais
Experience was good . Team are polite, helpful and communicate well. However the answer I got does not satisify out SOC2 TYPE 2 reqest so may need further discussion on that .
ON CALLING SUPPORT LINE, PROBLEM RESOLUTION WAS ESCALATED PROMPTLY. FAST RESPONSE RESULTED. KEPT US UPDATED REGUARLY ON THE SITUATION AND PROGRESS RESOLVING IT. CALLS WERE ALSO REROUTED TO MOBILES SO... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Our issue was dealt with fast and…
Our issue was dealt with fast and affectively. Graham provided a follow up call to let us know the issue had been resolved.
My query was dealt with
My query was dealt with, and resolved, within a few minutes.
Feedback for Technical Support Representative - Excellent Service
I was experiencing issues with Webex that prevented me from placing and receiving calls. The representative was extremely helpful, patient, and knowledgeable throughout the entire troubleshooting process. Thanks to their assistance, Jake, my Webex is now working perfectly, and I can make and receive calls without any problems.
ON CALLING SUPPORT LINE
ON CALLING SUPPORT LINE, PROBLEM RESOLUTION WAS ESCALATED PROMPTLY. FAST RESPONSE RESULTED. KEPT US UPDATED REGUARLY ON THE SITUATION AND PROGRESS RESOLVING IT. CALLS WERE ALSO REROUTED TO MOBILES SO CUSTOMERS COULD CONTACT US. SYSTEM WAS BACK UP AND RUNNING QUICKLY. REALLY EXCELLENT SUPPORT
Babble have been great for our business…
Babble have been great for our business and there service is 2nd to none, having Rob Munday on hand to deal with any problems or issues has made using babble cost effective for our company time
Excellent service provided
Vernon was very professional
Vernon was very professional, helped to solve problems I had not realised I had.
Everything is running as they should, thanks to him.
Very helpful resolved my issues very…
Very helpful resolved my issues very quickly and efficiently
Dave was 5 star!
Realistically
Realistically, your response to my message was immediate and it is that I can review, excellent service. Time will tell if you resolve the problem I reported, I hope so.
Speedy response to the fault with my…
Speedy response to the fault with my broadband
Quick and easy
very helpful and prompt assistance by…
very helpful and prompt assistance by Rifaat
Valon made sure the issue was resolved…
Valon made sure the issue was resolved at the earliest and was patient and calm through out.
Efficient
We have been with Babble for a few years now. There were a few hiccups to start with but now we find them very helpfully. We have regular contact with our Customer Experience Manager Sally Gillies and our Accounts Manager James Gaskill who go out there way to help with everything from looking into our support cases to putting us in contact with the right people to get the best results in what we are needing at the time. When we need to replace IT this arrives very promptly and the Tech supports are very knowledgeable in dealing with our computer issues.
Just the worst in everything they do.
Of all the IT provider companies I've ever used, Babble is by far the worst experience I have ever delt with. From shocking support, to auto renewing contracts with no communications, invoicing for contracts that has ended, false promises of making things better, cocky sales team, and customer experience departments who can talk the talk but delivered absolutely nothing. This company was of zero value to our business after buying out our local MSP. We even had cake in the office once all of our contracts ended with Babble.

Resposta da Babble
Poor customer service
Poor customer service. Hidden charges after they lost contract caused excess charges. Hidden 24/7 fees then when asked for a credit had to fight for it. Bad attitude. Would never work with them again or recommend to anyone. Nor business or personal use. Ceases all work with them

Resposta da Babble
Great Service
Robert Munday helped me through a stressful period involving my old copper house phone. His help and support was very much appreciated. I am now in a much better place.
Helpful staff
Quick response to most issues. Helpful staff. Easy to use support system.
A Experiência Trustpilot
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