Interacting with Necita Bekker was like a dream come true. She's just the best support specialist I've ever had the pleasure of dealing with. She took care of my requests ever so quickly and followed... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A shining example of what a modern MSP should be. As a one-person IT team supporting 30 users, I count on Babble as my expert backup, whether it's day-to-day support or guiding me through projects o... Ver mais
Experience was good . Team are polite, helpful and communicate well. However the answer I got does not satisify out SOC2 TYPE 2 reqest so may need further discussion on that .
ON CALLING SUPPORT LINE, PROBLEM RESOLUTION WAS ESCALATED PROMPTLY. FAST RESPONSE RESULTED. KEPT US UPDATED REGUARLY ON THE SITUATION AND PROGRESS RESOLVING IT. CALLS WERE ALSO REROUTED TO MOBILES SO... Ver mais
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Benjamin was his usual efficient self A+++
Benjamin was his usual efficient self, super helpful and clearly knowledgeable. Credit to Babble that is for sure
10 de setembro de 2026
Adding printer to the laptop
The issue was dealt with swiftly and efficiently.
I can now use the downstairs printer in the office.
10 de setembro de 2026
Amedeo was very helpful and sorted my…
Amedeo was very helpful and sorted my issue promptly. He also explained how I could resolve problem myself it it happened again
10 de setembro de 2026
It took over a week to install the…
It took over a week to install the software requested, initial response took place within the first couple of days but the technician then encountered issues and said they'd come back to us. They asked if my colleague was available on a particular day, then didnt contact him on the agreed date. We then had to chase. Sage 200 now installed but colleague still cannot gain access
10 de setembro de 2026
Resposta da Babble
Hi Michelle
Thank you for taking the time to share this feedback, we're sorry to hear about the experience you recently had.
Our team will respond to you directly in more detail . If there is anything further that you need in the meantime, please don't hesitate to reach out to the Customer team directly.
Kind regards
Vicky
Issues after update for Sage
Did an update for Sage. Only did on one desktop so had to make another appointment to do the other. When this one was done we found that we could only use it if the other Desktop was on. Babble said it was a Sage issue. Sage said sage was identified as PC1 on both desktops. Babble say that they can't change anything and that Sage have to rectify. Babble don't want to know.
10 de setembro de 2026
Resposta da Babble
Hi Nigel. Thank you for taking the time to leave a review. We recognize that we could do a better job of talking to our customers to understand how things are going. Every customer is important to us, and we appreciate your honest feedback. Your review is now with our Customer Success team who will be in touch within 24 hours to discuss your case further. Thanks.
My enquiry was dealt with in a most…
My enquiry was dealt with in a most timely and efficient manner - I’m very grateful to Ellah for her wonderful customer service.
Andrew Ramage.
9 de setembro de 2026
Excellent Customer Service
We had an issue with the phone system, the service received was excellent. The call handler Shaheed gave clear information and checked to see if the issue had been resolved.
9 de setembro de 2026
Enquiry resolved quickly & efficiently
8 de setembro de 2026
Excellent response and communication
8 de setembro de 2026
Efficient and hopefully will have…
Efficient and hopefully will have solved the problem
7 de setembro de 2026
I received technical support within…
I received technical support within twenty minutes of my telephone call. Gavin checked through various programmes on my laptop and rectified the issues and gave me advise on using my Microsoft outlook.
4 de setembro de 2026
Adding additional email address query
Quick, clear response and great actions carried out.
3 de setembro de 2026
Sage Error - unable to post
Overall, the support is good. In this particular case the response time took a couple of days to resolve from initial contact to resolution. A little longer than expected.
3 de setembro de 2026
Resposta da Babble
Hello Doris- thank you for taking the time to leave your feedback. I am pleased that in general you have had a good experience from Babble support. However in this case, you noted that the response time was a little longer than expected.
The resolution of this case involved other users and also a third party supplier which may have contributed to the longer resolution time.
We are continually striving to improve our service, and we will take on board your feedback to ensure we resolve issues as quickly as possible. Thanks, Christine
Very easy to report
Very easy to report, give clarification and get issue resolved to satisfaction.
3 de setembro de 2026
Effective and efficient
Fixed the issue very effectively and efficiently in the end, though it took a bit more time than I would have liked.
3 de setembro de 2026
Super fast and very helpful
Super fast and very helpful, problem solved with no issues and in no time
3 de setembro de 2026
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