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Baboodle Opiniões 980

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

This is the second time I have used Baboodle and another really positive experience! The pushchair was slightly more worn than the last one (peeling handle/ a few scratches) but was still in good cond... Ver mais

Classificada 5 em 5 estrelas

We rented a compact stroller for a trip because we wanted one that could fold up small enough to fit inside the overhead bin on a plane - it would save the regular pram we have at home from being pote... Ver mais

Classificada 5 em 5 estrelas

I’m glad a hire service like this exists! I hired a maternity TENS machine. Item arrived quickly, and in working order. Had a small issue with a consumable part that was supposed to arrive separately... Ver mais

Classificada 5 em 5 estrelas

I've used Baboodle a couple of times now (first to try out the Snoo (unfortunately by baby wasn't a fan so thank god I rented not bought!) and then for a travel pram and cot). Wow, this company are... Ver mais

Informações sobre a empresa

  1. Loja para bebé
  2. Aluguer de bicicletas
  3. Loja infantil
  4. Agência de aluguer de equipamentos
  5. Agência de viagens
  6. Arrendamento para férias

Escrito pela empresa

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

980 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 58% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Excellent business model

Excellent business model. We tested out a double pram with our toddler and newborn for 3 months - realising that’s all we needed it for. Pram came very well packaged and in very good condition. Organising return straight forward - you’ve just got to keep track of your return deadline.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Really happy with Baboodle, great communication and overall a useful service to rent out items for little ones.

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Elle Tens machine

I rented the Elle Tens machine. Arrived in impeccable condition and the returns instructions were very clear. Overall a very good experience. Highly recommend!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Pram Rental

We used Baboodle when our pram went in for repair, and the company didn’t provide loan prams. Baboodle were swift, and the pram we rented was in excellent condition. It’s so nice when you ring a number to speak to an actual person rather than an automated service. Just excellent service all round, would highly recommend!

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend!

I rented the Gazelle S double in September 2025 for a holiday. The pram was exceptional, brand new with all the accessories. Delivery was on time, offloading the pram was seamless and entirely stress free. We’ll definitely be using Baboodle again for going away and possibly for if we have another child. Some baby products are used for such a short amount of time that this rental service can make a lot more sense especially if you want a higher end product without the entire cash outlay. We decided to keep it a little longer so the flexibility was great.

I must admit I was worried as the airline had caused a couple scratches so I wondered if I would be charged but I wasn’t. It was included in their wear and tear.

Very pleased, top notch!

28 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t have been easier

Couldn’t have been easier. Rented a cot and pram for the first 4 months of our newborn and returned them as soon as we were finished. Great communication and easy return.

7 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unpleasant experience

We rented a Snoo through this company because we are extremely sleep-deprived with our 7-week-old baby and were hoping it would help us get some rest. Unfortunately, the experience has been very frustrating so far.

The delivery arrived three days later than scheduled. The only communication we received was a single email saying they expected to deliver “by the end of the week,” but there was no proactive follow-up after that. I had to chase them myself to find out what was happening.

When the package finally arrived, the setup was still not usable. The cot mattress is about 8 cm too short when placed in the cot, which obviously raises safety concerns. On top of that, the sleep sack that was sent is not Snoo-compatible, so we can’t actually use the system as intended.

Customer service responses have been slow and not very helpful, and the issue still hasn’t been resolved. Now we have to wait several more days for replacement parts before we can even try the Snoo—after already waiting for the delayed delivery.

As new parents running on very little sleep, we were really hoping for a smooth experience. Instead, it has added more stress at a time when reliability and support matter the most.

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great concept

Great concept, perfect for what we needed. Everything was pretty smooth, a couple of small issues with delivery and collection but these were resolved quickly. Would definitely use again and would recommend!

2 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Stock issues

Ordered and paid for a pram for holiday with the 2 day window the website recommends, however due to stock I did not receive in time. Communication wasn’t great on this at first when I chased for a delivery update which was disappointing and stressful as we had to scramble to get another travel pram before our holiday. However, after talking to Katie I believe an email was sent but there was an error in receiving as it is not in my inbox or junk/spam.
I would say order much more in advance than 2 days of needing but then that does mean you will have to pay for the subscription for longer. I needed the pram for 3.5 weeks exactly so I did not want to order too early as I didn’t want to be charged for 2 months subscription just for having it a little over a month as it seems the subscription works on a monthly rate instead of a daily/weekly rate

4 de março de 2026
Opinião espontânea
logótipo da Baboodle

Resposta da Baboodle

Hi Tasmin

Thanks very much for your review!

Whilst we have most items in stock most of the time, we operate with circulating rental inventory rather than traditional retail stock. This means that when orders are placed last minute, we don’t always have immediate availability of every model if one hasn’t yet returned from another family. For that reason, if you know you’ll need something for a specific date or holiday, we do recommend ordering in advance where possible as it makes stock much easier to manage for us. The subscription starts only when the item arrives so you won't end up paying more.

As soon as the order was processed, our team sent an email to let you know that the specific pram you selected was out of stock for next day dispatch. As you've seen it's been sent with no issues at our end, but unfortunately didn’t reach your inbox, so you only became aware when you contacted us for an update, which I can appreciate was very frustrating.

We’re really sorry again for the inconvenience ahead of your trip and appreciate you taking the time to update leave your review.

Classificada 5 em 5 estrelas

Great experience

If you are looking to rent any baby equipment choose Baboodle! Both items I rented came quickly and in great condition. They also make the return process very easy. Outstanding customer service.

25 de fevereiro de 2026
Opinião espontânea

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