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Baboodle Opiniões 983

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was my first time using Baboodle renting a travel pram for our first family trip with our new baby. The process for a one-off rental was super easy to set-up, and the team were incredibly respon... Ver mais

Classificada 5 em 5 estrelas

Second time using Baboodle and can't speak highly enough of the company! Fantastic product, clear communications, super easy returns. Lifesaver for us for short-term needs like holidays etc. Thank you... Ver mais

Classificada 4 em 5 estrelas

This is the second time I have used Baboodle and another really positive experience! The pushchair was slightly more worn than the last one (peeling handle/ a few scratches) but was still in good cond... Ver mais

Classificada 5 em 5 estrelas

We rented a compact stroller for a trip because we wanted one that could fold up small enough to fit inside the overhead bin on a plane - it would save the regular pram we have at home from being pote... Ver mais

Informações sobre a empresa

  1. Loja para bebé
  2. Aluguer de bicicletas
  3. Loja infantil
  4. Agência de aluguer de equipamentos
  5. Agência de viagens
  6. Arrendamento para férias

Escrito pela empresa

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

983 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 58% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Brilliant service, products and concept…

I’ve rented a couple of items from Baboodle so far and I’ve been so impressed. Everything has arrived on time and has been either brand new or in absolutely perfect condition.

I couldn’t recommend the company — or the concept — more highly. It’s perfect for trying out items you’re not sure you or your baby will like, or for those things you only need for a short time.

Such a brilliant service, and I’ll definitely be renting more from them!

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant, highly recommend!

We used Baboodle for a short term rental of the Joolz Aer + with carry cot for our 3 month old for a weeks ski holiday. It was perfect. The customer service before hand was great and they answered my questions quickly. The pushchair came in brilliant condition, as if I’d bought it new! And the returns process was easy and quick. DPD came to our door to collect and I used the boxes provided when delivered. Easy!

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic concept, seamless execution!

We used Baboodle for a short-term rental of the Babyzen Yoyo stroller for a flight and city break with our 3-month old baby (our usual pram is a very bulky Silver Cross). The whole rental process was seamless, from the initial order to the delivery and to organising the return. Customer service was quick and friendly, too. We will definitely be using Baboodle again!

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Less waste, good item and easy return.

Great service and the bouncer we hired worked perfectly for the time we needed it. It was clean and in good nick. And when our baby grew out of it the return was really easy. So nice to not have to faff with trying to sell the item or not knowing what to do with it when the baby can’t use it anymore. Highly recommend hiring from Baboodle.

1 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Can’t fault Baboodle

Buggy arrived very quickly once ordered and in immaculate condition - used it for about 9 months. Returns process was super easy once I got round to boxing it all back up! Would definitely use Baboodle again and would recommend to others.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Brilliant! Exactly what I needed for the time it was required. Just makes so much sense. Even better than 'try before you buy' as can simply send back when the item is no longer needed. High quality products for a fraction of the price. Simple & easy with excellent communication. Thank you so much.

15 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Great customer services but dirty product

Great customers services, easy to place an order. An item was missed from my delivery and it was very quickly resolved.

However, I was shocked when I opened the box. The pushchair was dirty, seat was stained, wheels were dirty and covered in strands of hairs and the frame was full of deep scratches. It has seen better days.

Quoted from their website “ All of our items are deep-cleaned, safety-checked and fulfilled in-house at our London warehouse, to ensure that there is no compromise to style or safety when hiring rather than buying.”

Looking at how it arrived, there was no way that the pushchair was ever deep-cleaned. I stripped it completely, machine washed the fabric and steam cleaned the entire pushchair, even the wheels.

The idea of renting was brilliant as I only needed it for a few days and due to limited storage, I didn’t want to purchase another.

Can’t fault their customer services but they really need to do better in quality checking their products prior to sending them out to their paying customers, especially these products are for children, and cleanliness should be their utmost priority. This was my first ever time hiring or purchasing used baby products and it certainly will be my last. Not a fan, sorry.

1 de dezembro de 2025
Opinião espontânea
logótipo da Baboodle

Resposta da Baboodle

Thank you for taking the time to leave your balanced feedback, and for highlighting the positive experience you had with our customer service.

We’re really sorry that the condition of the pushchair wasn’t what you expected. Cleanliness is incredibly important to us and and while we generally receive very positive feedback in this area, it’s clear that on this occasion we didn’t meet the standard we set for ourselves.

Cleanliness feedback is logged and reviewed as part of our ongoing quality monitoring, and we use it to continuously improve our checks. Comments like yours are taken seriously and help us strengthen our processes as we scale.

Thanks again for your honest feedback.

Classificada 5 em 5 estrelas

Just so easy

Just so easy! Thank you to the team at Baboodle, saved us hours of sleepless nights with the Snoo and thousands of ££ not having to buy it. Babies grow out of everything at the speed of light and a company like Baboodle takes all that stress away. We rented the Snoo, a highchair baby seat and now a foot warmer for our pushchair during the winter season. Excellent service as we lost the box the Snoo arrived in but it was no trouble at all for Dan and the team. Many thanks again, highly recommended to all our friends with babies.

27 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service!

I borrowed 2 Babyzen Yoyo buggies for my twins for a trip to Japan (also the back pack and rain covers). They arrived as scheduled (bar one day but this was a DPD issue and they recommend to have it arrive earlier than you need it so I’m glad I did this!). One of the rain covers didn’t fit as expected but they were quick to send me a replacement. Returning was also easy and DPD arrived as scheduled to take the boxes away. I’ll definitely be using them again for our next holiday!

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

BEWARE they steal your money!

I ordered two items from Baboodle and used them for a few months then returned them in line with their policy, they have since continued to charge my card!! They’re continuing to take huge amounts of money from me and they haven’t cancelled my subscription even though they have the items back. They’re ignoring my many emails and it’s impossible to speak to someone. I’ll never use this company again.

6 de dezembro de 2025
Opinião espontânea
logótipo da Baboodle

Resposta da Baboodle

Hi Kia

We’re sorry you feel this way and we’d like to clarify the situation for future readers.

Your subscription was cancelled and no further subscription charges were applied after cancellation.

As you've acknowledged, an outstanding balance remained from a missed payment that occurred prior to the return. In line with our terms, we attempted to collect that overdue amount after cancellation. This was not a continuation of the subscription.

We responded promptly to your email and attempted to explain this by phone. We remain willing to resolve the outstanding balance directly and await your response to our messages.

Classificada 5 em 5 estrelas

Item arrived today

Item arrived today, barely used and in fantastic condition. Customer service is great. The team were happy to help and assist me with any questions I had. Will definitely be recommending!!!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great, efficient, friendly service

Baboodle have been great for us as new parents, they have a great range of items to rent and it’s so helpful if you only need something for a short period or want to try it out. Customer service is very helpful and speedy and I would definitely recommend.

7 de janeiro de 2026
Opinião espontânea

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