The pieces are absolutely beautiful! They feel and look like top quality and it won‘t be my last order! <3
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Leia as opiniões dos outros
Thanks a lot to the customer service because the carrier lost my first order and they helped me a lot. When I received the second order the pieces very really good made and high quality. Again th... Ver mais
The company is in my opion good, quick delivery. But i would say i got necklace from Babsthelabel but after 1 wear the closer came loose from the necklace, for now I fixed it but for the price a stro... Ver mais
Customer service at Babs the Label was very quick to act after I contacted them that I had not received my order. I received a replacement immediately. The item was beautiful and as pictured. Looki... Ver mais
A empresa respondeu
4,6
Excelente
114 opiniões
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As pessoas também visitaram
My dream necklace
I recently purchased a necklace from Babs The Label, and it was an absolutely wonderful experience from start to finish. Honestly, I couldn’t choose which necklace I wanted, every single piece is so stunning, but in the end, I opted for the one that looks like olives.
When it arrived, I was completely smitten. The design is so chic and elegant, yet still creative and unique, exactly the kind of piece that makes an outfit feel special. The packaging was just as beautiful as the necklace itself: every little detail was so thoughtfully done, and the handwritten note thanking me for my purchase truly melted my heart.
Unpacking it felt like opening a little present to myself, and I couldn’t stop smiling. I can’t wait to style it with my outfits and wear it everywhere.
13 de setembro de 2025
Beautiful Jewellery
Great service from Babs the label. Came across this brand from an influencer on tik tok. The necklace and bracelet are beautiful and I look forward to wearing them.
17 de agosto de 2025
Qualität und Kundenservice sind so mittel
Die Ketten sind schön, aber die Qualität lässt zu wünschen übrig und der Kundenservice verwundert.
Ich habe von 5 Teilen einer Bestellung 3 Defekte gehabt. Und der Kundenservice bot mir einen Austausch an, aber ich solle die Ketten auf eigene Kosten einsenden. Bitte was?
Und dann war ein Anhänger defekt und den haben sie mir nur geldmäßig ersetzt, aber keinen Austausch schicken wollen, weil das zu teuer wäre.
Die zweite und deutlich größere Bestellung sagten sie kontrollieren sie ordentlich. Aber auch hier gibt es leider wieder einen Anhänger, der extreme Kanten hat. Die Anhänger sind zu teuer für diese Qualität.
Fazit: schöne Ketten und Anhänger, aber die Qualität und der Service ist nicht was ich erwartet habe. Und nicht was der Preis vermuten lässt.
24 de junho de 2025
Resposta da Babsthelabel
Hi Christine,
First of all, we are truly sorry to read that you, as you describe it yourself, had such a bitter experience with our products and service. As a small team, we always strive to give every customer a positive and personal experience, and we regret that this was not the case for you.
Regarding the defective products: this is of course not the quality we want to stand for. We did our best to compensate you on both occasions, respond quickly to your emails, and clearly explain our policy. Defective items can always be returned, and at your request we also created a discount code, which you used for your second order. That second order was carefully checked and packed by two team members following our “four eyes” principle.
We’re very sorry to hear that you still experienced issues with a pendant afterwards. This is something we rarely receive feedback about from other customers. Because the damage to the Sandy pendant was minimal, we chose to refund you immediately and let you keep the piece. This was not meant to fall short on service, but simply because as a small business we also need to consider the ecological footprint and high costs of shipping a replacement for such a small item.
Finally, we would like to mention that faulty items normally need to be reported within 7 days of receipt, as stated on our website. In this case, we received your message much later, which unfortunately limited what we could do.
We take your feedback very seriously and truly appreciate that you took the time to share it. We’ll discuss this internally to see how we can further improve our service and processes.
With love,
Team Babs
Great quality, unique designs!
I received my necklace and charm from Babs the Label, and I love it so much! Both items are beautiful and unique. They will pair with most of my wardrobe. I did get this shipped to the U.S., and it took about 2 full weeks. It was worth the wait. I would definitely shop here again. Thank you!
17 de julho de 2025
Supermooie schelpen hangers
Het is voor mij al de drede keer dat ik iets via Babs the Label bestel. Dit keer drie schelpen hangers. Supermooi en uniek en ik lan ze aan mijn eigen willenkeurige kettingen hangen. Snelle levering en leuk verpakt.
14 de julho de 2025
Alles perfekt 👌🏻 das Packaging und die…
Alles perfekt 👌🏻 das Packaging und die Qualität des Produkte !! Ich bin mit meiner Bestellung sehr zufrieden
1 de julho de 2025
An amazing collection of jewellery
An amazing collection of jewellery! On the website, it is easy to browse, order and pay. The package arrived within a day. Perfect experience!
24 de junho de 2025
Gorgeous item and so lovely packaged
Gorgeous item and so lovely packaged. I’m so pleased and will definitely be ordering again.
31 de maio de 2025
Lovely
Easy order and delivery, cool design. Beads are sturdy, was a bit surprised to find only a string under them forming the necklace
21 de maio de 2025
The company is in my opion good
The company is in my opion good, quick delivery.
But i would say i got necklace from Babsthelabel but after 1 wear the closer came loose from the necklace, for now I fixed it but for the price a stronger chain/closer would be better.
27 de abril de 2025
Super mooie kettingen van goede…
Super mooie kettingen van goede kwaliteit en mega service!
24 de janeiro de 2025
Gewoon geweldig en leuk.
Gewoon geweldig en leuk.
Iedereen blij.
Snelle levering en gezellig verpakt.
20 de dezembro de 2024
Eigen stijl en goede kwaliteit
Eigen stijl! Leuke sieraden, goede kwaliteit en anders dan anders
11 de dezembro de 2024
Het artikel is kapot
Het artikel is kapot. Ik heb gemaild maar ik krijg geen reactie
3 de dezembro de 2024
Resposta da Babsthelabel
Hi Fleur,
Wat jammer om te lezen dat je niet tevreden bent en dat je het gevoel hebt gehad ons niet te kunnen bereiken. Onze oprechte excuses hiervoor!
Het lijkt erop dat je naar een ander e-mailadres hebt gemaild, waardoor je bericht niet direct bij de juiste afdeling is terechtgekomen. We begrijpen hoe vervelend dat kan zijn. We hebben je dinsdagmorgen een e-mail gestuurd vanaf ons customer service-adres (customerservice@babsthelabel.com). Als je daarop kunt reageren, helpen we je daar graag verder.
Je kunt ons ook altijd een DM sturen via Instagram (@babs.thelabel), dan kunnen we samen kijken naar een oplossing.
Nogmaals onze excuses voor het ongemak, en we hopen dat we dit snel voor je kunnen oplossen!
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