Ordered twice from Babygo now (postpartum leggings in black and grey) received really quickly and very good quality and true to size. I had an issue with one of the pairs of leggings a short while aft... Ver mais
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Fantastic customer service. I’d left a review explaining I’d ordered some underwear that didn’t fit, and even though some had not even been removed from the packaging they were not returnable. The tea... Ver mais
A empresa respondeu
I did not receive my order. Contacted customer service who told me it would be delivered the next day. The order did not arrive. I was then told it was stuck in transit and offered for it to be resent... Ver mais
Thought I was just buying a birthing ball, the book that came with it with pregnancy advice was worth the price on its own. Excellent service. Highly recommend
Informações sobre a empresa
Sobre BABYGO.UK
Escrito pela empresa
BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.
We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.
Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.
Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.
At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.
Informações de contacto
Unit 1, Quay Business Centre, Winwick Quay, WA2 8LT, Warrington, Reino Unido
- help@babygo.uk
- babygo.uk
4,4
Excelente
917 opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thought I was just buying a birthing…
Thought I was just buying a birthing ball, the book that came with it with pregnancy advice was worth the price on its own.
Excellent service. Highly recommend
9 de abril de 2026
I did not receive my order
I did not receive my order. Contacted customer service who told me it would be delivered the next day. The order did not arrive. I was then told it was stuck in transit and offered for it to be resent. I asked for it to be resent with next day delivery given that I had already been waiting almost 2 weeks for the delivery. I was told it would be sent with next day delivery and the order did not arrive. Disappointed with the service as it's the first time I have shopped with Babygo. The tracking information was useless as well and I got no updates as to whether the order had even been dispatched. Given I purchased items to help prepare to give birth, it's disappointing that my time was wasted waiting for the delivery of the item.
6 de abril de 2026
Ordered twice from Babygo now…
Ordered twice from Babygo now (postpartum leggings in black and grey) received really quickly and very good quality and true to size. I had an issue with one of the pairs of leggings a short while after purchase, I contacted customer service, I was allocated a lovely lady called Lucy, she couldn’t have been any more helpful, constant communication and a fast resolution reached. Will definatly be purchasing again ☺️
23 de março de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hello, Thank you so much for your kind words 😊
I am so happy to hear you love our products, it means a lot to hear your feedback!
If you ever need anything, I am always here to help.
Lucy, BABYGO Team
Very Impressed! :)
I'm very impressed with my Pregnancy Ball and Bra from BabyGo. I have just ordered a lovely nursing pillow too :)
14 de abril de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi suzanne!
Thank you so much for your 5 star review! I am so happy to hear you love the pregnancy ball and bra.
If you ever need anything, I am always here to help.
Lucy, BABYGO Team
We are very satisfied with our purchase…
We are very satisfied with our purchase from BabyGo. The pregnancy ball and support belt are great quality and very comfortable to use. The service was also excellent-fast delivery and smooth communication. Highly recommended!!!
14 de abril de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi there
Thank you so much for your 5 star review! I am so happy to hear you love the pregnancy ball and support belt., its also great to hear that the delivery and communication was excellent too!
If you ever need any help, please do get in touch.
Lucy, BABYGO Team😊
Personable & supportive
Fantastic customer service. I’d left a review explaining I’d ordered some underwear that didn’t fit, and even though some had not even been removed from the packaging they were not returnable. The team reached out and enabled me to make a return and refunded the items I had not touched.
6 de abril de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hello, Thank you so much for your kind words 😊
It was a pleasure helping you with your return and I’m really glad we could get everything sorted for you. We always want our customers to feel confident and happy with their purchase, so it means a lot to hear this feedback. If you ever need anything else, I’m always here to help 💙
Lucy, BABYGO Team
Resposta da BABYGO.UK
Hi there
Thank you so much for your 5 star review! I am so happy to hear your delivery was fast and as described!
Thank you for sharing this lovely feedback 💛
Lucy, BABYGO Team
Great just what we needed thank you
6 de abril de 2026
Resposta da BABYGO.UK
Hi Angela,
Thank you so much for your kind review! We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Lucy, BABYGO Team😊
My item was everything it says it does
My item was everything it says it does, pleased with my item
1 de abril de 2026
Resposta da BABYGO.UK
Hi there,
Thank you so much for your kind review! We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Lucy, BABYGO Team😊
Glad I found Babygo
Glad I found Babygo. Not yet used the ball but my wife loves the pants. And to think I gave the wrong address and almost them?! Thanks to Emma and Lucy who responded and acted accordingly. I got my package. Thank you very much.
7 de abril de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi there,
Thank you so much for your kind review! We’re really glad everything worked out, It’s great to hear that Emma and I were able to step in quickly and get your order to the right place.
We hope you enjoy the ball when you get the chance to use it, and if there’s ever anything else we can help with, just let us know.😊
Lucy, BABYGO team
The ball arrived and the colour seems…
The ball arrived and the colour seems to have transferred onto my floor.. and my trousers. Not impressed.
30 de março de 2026
Resposta da BABYGO.UK
Hi there,
We’re really sorry to hear about your experience, that’s definitely not what we want for our customers.
We take product quality seriously, and situations like this are not typical. We appreciate you bringing it to our attention and hope we can resolve this for you. i have reached out to you personally via email today.
I look forward to resolving this for you.
Lucy, BABYGO Team
Disappointed
Leggings fabric feel cheap/very synthetic and constantly fall down so I struggle to wear them. Disappointed
31 de janeiro de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi there! Thanks so much for your feedback, we’re really sorry to hear that the leggings didn’t meet your expectations.
We understand how frustrating it is when the fit isn’t quite right, especially if they don’t stay in place during wear. I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.
I look forward to getting this resolved!
Apologies for the inconvenience.
Lucy, BABYGO Team
Beautiful sleep suit
Fast delivery and really lovely sleep suit. So soft and beautiful design. Will definitely buy again
1 de abril de 2026
Resposta da BABYGO.UK
Hi there,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with the fast delivery and that you love the sleep suit 😊
Lucy, BABYGO Team
Very poor quality pregnancy support belt
Bought the pregnancy support belt. Quality of material is poor. The belly band is thin and has scrunched up after 1 wear. It no longer provides any support. The velcro also sticks to everything as the whole belt is frayed and snagged from the velcro. Expected better quality for price and that it would last whole pregnancy. Disappointing.
20 de março de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi there!
Thank you for your feedback, we’re really sorry to hear about your experience with the pregnancy support belt. This is certainly not the quality we aim to provide, and we completely understand how disappointing it must be.
The issues you’ve described with the fabric, lack of support, and Velcro snagging are not acceptable, and we’ll be sharing this with our product team as a priority. It sounds the belt may be faulty!
I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.
Lucy, BABYGO Team
Comfortable wearing it
The comfort in wearing it. It makes difference to the size of my belly anytime I take it off
1 de abril de 2026
Resposta da BABYGO.UK
Hi there,
Thank you so much for your review! We’re really glad to hear you’re finding it so comfortable to wear. We truly appreciate your feedback and support, and we’re so pleased it’s working well for you!
Lucy, BABYGO Team
Always happy with the purchases
Always happy with the purchases! Good quality! Im becoming addicted!
1 de abril de 2026
Resposta da BABYGO.UK
Hi there,
Thank you so much for your amazing review! 😊 We really appreciate your continued support and can’t wait to have you back again soon!
Lucy, BABYGO Team
I would give 5 stars but it took 2.5…
I would give 5 stars but it took 2.5 weeks for my order to come after repeated problems with the courier.
Contact was great from Babygo themselves - and they made sure i received my package through a different courier after two issues with Evri first not delivering my package then losing the second attempt. Third attempt came the next day.
Ordered maternity bra’s 3 of the black nursing ones, nice durable material, very comfy and true to size.
13 de março de 2026
Opinião espontânea
Resposta da BABYGO.UK
Hi there,
Thank you so much for your thoughtful review. We’re really sorry for the delays you experienced with the courier. That’s certainly not the level of service we aim for, but we’re glad we could step in and make sure your order reached you in the end.
We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
Lucy, BABYGO Team 😊
Bought as a gift
I bought it as a gift for my nephew and his partner and they're delighted with it. He's a chunky six month old and they said it feels sturdy and secure.
25 de março de 2026
Resposta da BABYGO.UK
Hi Samantha, thank you for your kind words!
I’m so happy to hear that 😊I’m really glad it feels sturdy and that it’s been such a great gift.
Thank you for sharing this lovely feedback 💛
Lucy, BABYGO Team
Resposta da BABYGO.UK
Hey Jennie!
Thank you so much for your 5 star review✨
It is lovely to hear you are happy with your order.
Thanks again for your kind words, I’m always here if you need any help. ✨
Lucy, BABYGO Team
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