A fuir ce sont des voleurs !! Aucune réponse et aucune étiquette retour dans mon colis Impossible à retourner
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Leia as opiniões dos outros
J’ai commander mon article le 06 mars je viens tout juste d’être livrer le 02 avril une honte , j’ai eu beau envoyer des tas de mails et demander à plusieurs reprises le remboursement au vue du délai... Ver mais
Suite a la réception de mon colis qui était très mal emballé au vu du prix de l'article. J'ai envoyé plusieurs mails pour connaitre la procédure de retour car je n'avais finalement plus l'utilité de... Ver mais
We decided to order the Lillian Cotbed and it is perfect. Delivery arrived sooner than expected. Quality of the cotbed is of such a high standard. Theres also a pullout drawer which can be used to st... Ver mais
Informações sobre a empresa
Escrito pela empresa
Baby Snooze is an independent retailer dedicated to helping parents and caregivers, providing a wide range of services and products to cater to their needs. Alongside promoting healthy sleep habits, they also offer a diverse selection of travel systems, car seats, and nursery furniture. With expert advice and top-quality offerings, Baby Snooze aims to support families in providing safe and comfortable environments for their little ones, both at home and on the go.
Informações de contacto
Unit 16 Clonmel Business Park, B30 2BU, Birmingham, Reino Unido
- 0121 312 3463
- info@babysnooze.co.uk
- babysnooze.co.uk
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Not very clear instructions and the bed…
Not very clear instructions and the bed it’s not a solid as I wanted, all the parts are added properly but still not there! Also the draw not that the cot is in the upper lever you can see through all the stuff inside.
Reply: I have no reason to lie! The bed is falling apart and I’m not happy with the product!

Resposta da Baby Snooze UK
Delivery on time as promised
AVOID
I purchased a pram from this company, received an invoice and confirmation etc and a delivery date. 2 days later I received an email saying it was out of stock for an "unknown period of time" so they couldn't send it. I checked their website, it stated it was in stock but they had increased the price by almost £200... I emailed them to ask why their website said it was in stock with a new much higher price, they clearly just didn't want to honor the price I paid. I told them I was in no rush and I'd happily wait until it was back in stock. They emailed back and said it was definitely out of stock and offered me 10% off my next purchase (I checked their website and they changed it to out of stock) so I thought ok fair enough and apologised to them for being annoyed about the situation. No email back from them, they refunded my money then less than 12 hours later the item is suddenly back in stock on their website 😂😂
Avoid this "company" like the plague. If you buy something and they decide they might be able to get more money for it they'll just spin you a web of lies and cancel your. This has been going on since last Thursday 😂
Again: AVOID, use a reputable company - I wish I had.

Resposta da Baby Snooze UK
Quick delivery and good quality
Quick delivery and good quality. would recommend to anyone.
Exceptional Service and Adorable Baby Cot Bed
Thank you, I'm extremely pleased with the baby cot bed I recieved, not only is it incredibly cute but also exceptionally well-made. I would like to also express my sincere gratitude for the outstanding service I received from your team. I'm genuinely impressed with the overall experience and highly recommend.
Great product (mini cot) arrived…
Great product (mini cot) arrived quickly
I had a slight problem in that the wrong sized mattress arrived but the customer service was great, prompt reply correct sized mattress sent out the same day. Would definitely recommend
Very pleased with the child seat I…
Very pleased with the child seat I bought. It was fully compliant with EU as well as UK laws. The seat fitted perfectly and was exactly as described. The pictures and hints on how to fit the seat were very useful. There is also an online manual. Would highly recommend this product and the customer service and experience were great. The higher price than other child seats is well worth it in terms of quality and safety.
Great product and Mobaraz from Baby…
Great product and Mobaraz from Baby Snooze was really helpful.
Highly Recommend
Had a baby cot from baby snooze
Was very helpful and good communication really happy with cot and would defiantly recommend and use again!
Thank you
Amy
New cot/bed
Cot arrived next day which was way earlier than expected and was kept informed of delivery time so all was great, cot is solid and as description and apart from a couple of bungs that were missing from the drawer (phoned up and they were posted out next day so no real issues) would definitely use again and really happy with the cot/bed
Fantastic experience with Baby Soonze.
Fantastic experience with Baby Soonze and their JO cot bed. Not only is the product outstanding, but the services provided by Baby Soonze have been top-notch. The JO cot bed has exceeded my expectations, and I couldn't be happier with the quality and design. I highly recommend Baby Soonze for their great products and excellent customer service. Thank you for making my experience with the JO cot bed so wonderful!
Fast delivery and exceptional product
Fast delivery and exceptional product. The speed at which they delivered my order was truly impressive, and the product I received was of excellent quality. I couldn't be happier with my experience, and I highly recommend Baby Snooze for their great products and efficient service. Thank you, Baby Snooze, for making my shopping experience so enjoyable!
Fast and efficient
The service was exellent
The service was exellent. I was communicating with Baby Snooze directly via their facebook page. All questions were answered and I got my delivery as expected. I ordered a Jo Morden Style Cot Bed. The quality is very good, stable and looks great in my baby's nursary. Highly recommended.
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