I spent a long time looking for a solution to manage occasional ankle discomfort in bed before finding this company. Their product selection is excellent, and they had precisely what I was looking for... Ver mais
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Leia as opiniões dos outros
Totally love the Body Huggar egg carton mattress topper. It has revolutionised our sleep. It is so comfortable and as a hot sleeper it is so cool to sleep on. Also ordered a wedge cushion which is g... Ver mais
After a very helpful phone call and subsequent email listing some great choices and quotes for our requirements, a Top Gun Blazer mobility scooter was easily ordered for my mum. The scooter arrived qu... Ver mais
I bought the "DJMed Knee & Leg Pillow with Leg Strap" for my partner and he loves it. The size is good (quite petite dimensions, fits in a backpack for travel) and the strap keeps it secured through t... Ver mais
Informações sobre a empresa
Escrito pela empresa
One of Australia's leading suppliers of products for Back Pain with many of our products being manufactured here in AU - Shop Now - Sale ends soon.
Informações de contacto
Reino Unido
- backcareonline.com.au
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As pessoas também visitaram
Great product
Great product! Great customer service! Have purchase many things from this website and no issues.
Don’t buy from them. This company is all lies
First time I order from this company & it will be my last. I ordered a cushion 3 weeks ago through NDIS’s & never received it. They keep saying it’s on the way but they lied every time. I reported this company to NDIS commissioner.
This company is all lies.

Resposta da Back Care - Australia
Extremely efficient process
A very quick, efficient process for delivery. Our teeter arrived in perfect condition and was easy to assemble as we followed the video instructions. The Back care service was fantastic and I would recommend them. In just one week on the teeter, my back and legs feel so different!
Easy quick and cheaper
Easy quick and cheaper than large retail.
Great product made with quality materials
Great product, good quality and arrived quickly. Highly recommend.
Perfect no nonsense transaction
Perfect no nonsense transaction. great product
Prompt Service
Happy customer.
I emailed to check if they can do a trail or money back guarantee as I was unsure of how well an item would suit my body. They responded quickly and advised me of their return policy which was perfect.
Speedy delivery
I just received my 2nd Dentons pillow from the team so I can leave one at my partner's house! Both deliveries have turned up quickly and I have never had any issues. Thank you!
Thoracic spine support
I bought this cushion to provide support to my thoracic spine which it does. I find it very comfortable especially in the car.
Fast,friendly and easy to deal with
Fast,friendly and easy to deal with. Great service
Sore hands from arthritis
My hand physiotherapist recommended the oyster mouse for my sore hands due to arthritis inflammation. Great product and prompt delivery. Would recommend to anyone with hand issues.
Very Happy
Quick delivery, easy service. Very happy with my ErgoRest forearm support. I fractured my elbow and it has allowed me to get back to work quicker than I thought.
Helpful, great service, choice and competitively priced.
After a very helpful phone call and subsequent email listing some great choices and quotes for our requirements, a Top Gun Blazer mobility scooter was easily ordered for my mum. The scooter arrived quickly and is perfect, my mum is thrilled. The great service, competitive pricing, many choices and quick delivery made this important purchase easy and without stress. Thank you.
Great to use kept the heat well
Delivered very securely packed, the instructions were clear and concise.
Plus on initial use was great and the heat lasted well.
Excellent customer service
I recently placed an order online and not only was it filled within 24 hours it was also dispatched and received within 2 days. A great expereince and a wondereful product.
Delivered quickly and great product
Honest sincere personalised service.
Honest, extremely supportive regarding my serious neurological disorder in that this item was on backorder for several months. The honest immediate replying to my many emails was ALWAYS sincere and Karl went above and beyond to help ensure this walker arrived the day before a very special event which means I can attend now with safe reliable indoor mobility support and have some independence within the event to move around and speak to people I have not seen for a long time. Very very very grateful and this 3 wheel seated rollator was well worth the wait. Very well made, easy to assemble with adjustable knows in one of the pockets on the side of the walker. I was able to assemble it myself as a 62yo very compromised women. Very light, strong frame and wheels and the seat is very sturdily attached and cannot fall off accidentally, made with strong net fabric. I am 164cm and the lowest hight of the handles is fine for me with plenty of adjustment available for taller people. Remember the seat is not there for leisure, it's available in the event one needs a short rest during a walk. It's perfect for my needs. Thank you, thankyou...thank you!!!
Careless business, dont buy from them
On 25 June 2024, I ordered expensive crutches ($359) and they delivered a neck pillow (close, isn't it?) on 3 July 2024. I raised the matter with them, by the way they do not have a phone number (echo labs is the mothership with the business name, kinetic care and backcareonline is another gimmick of theirs). They blamed another company for delivering the wrong item, they would not bear the fault! I rang the warehouse DJ Med as labelled on the parcel and the male person was rather rude and hung up on me. The new shipment tracker stated the delivery would occur while Im in hospital and post op. I asked for compensation due to time lost, stress, crutches hire while in hospital and poor service. They offered me the option to cancel the order, which I took. I will never buy anything from these people, they don't care about people, only their pockets. Karma!

Resposta da Back Care - Australia
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