Back Care - Australia Opiniões 

331
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

I spent a long time looking for a solution to manage occasional ankle discomfort in bed before finding this company. Their product selection is excellent, and they had precisely what I was looking for... Ver mais

Classificada 5 em 5 estrelas

Totally love the Body Huggar egg carton mattress topper. It has revolutionised our sleep. It is so comfortable and as a hot sleeper it is so cool to sleep on. Also ordered a wedge cushion which is g... Ver mais

Classificada 5 em 5 estrelas

After a very helpful phone call and subsequent email listing some great choices and quotes for our requirements, a Top Gun Blazer mobility scooter was easily ordered for my mum. The scooter arrived qu... Ver mais

Classificada 5 em 5 estrelas

I bought the "DJMed Knee & Leg Pillow with Leg Strap" for my partner and he loves it. The size is good (quite petite dimensions, fits in a backpack for travel) and the strap keeps it secured through t... Ver mais

Informações sobre a empresa

Escrito pela empresa

One of Australia's leading suppliers of products for Back Pain with many of our products being manufactured here in AU - Shop Now - Sale ends soon.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

331 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(331)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional service

Reziel is one of the most professional, kind and understanding salesmen I have ever dealt with.
His patience and promptness in communicating, via email, with me was exceptional and I am now a happy owner of a Teeter Inversion Table.
I highly recommend this product and giving your business to Back Care Australia

11 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great to deal with

Website was easy to navigate, and delivery was quick to Sydney. Product was tested at another store in person but purchased here due to being lowest cost.

22 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super fast processing and delivery

Super fast processing and delivery of my new ergonomic office chair, ordered on a Thursday afternoon and it arrived midday on Monday, delivered via Auspost! Would definitely order from here again, thank you!

20 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Incorrect delivery

Incorrect delivery. No telephone number to discuss. Was told I was incorrect and dismissed via email. Delivery 1 day later than advised.

10 de janeiro de 2025
Opinião espontânea
logótipo da Back Care - Australia

Resposta da Back Care - Australia

Thank you for sharing your feedback. We genuinely want every customer to have a positive experience with us, so I’ve taken the time to look into this personally. Your order was placed on a Saturday and dispatched on Monday, the very first working day, which was the soonest we could process and send it. We used AusPost, a trusted courier, but delivery times can occasionally vary by a day, which we understand can be frustrating.

I can see that we offered two options to resolve the issue—a 10% refund to keep the item or a full refund of $360 with a return. You chose the full refund, and we quickly arranged the collection for you to make it as easy as possible.

I’m sorry to hear that you felt dismissed, as that was never our intention. We’ve worked hard to ensure the matter was resolved fairly and as quickly as possible. If there’s anything more we can do to help, please don’t hesitate to reach out—we’re here to help.

Classificada 5 em 5 estrelas

Wedge pillow, good investment

I ordered the raised wedge pillow because I've get acid reflux and I want to try to avoid problems long term. It's good quality and well made. I saw it as an investment in my health. It is comfortable and definitely helping. I thought I may find it too annoying to be raised as I'm a stomach sleeper. But I can curl into it semi side/front on. It is already feeling unnatural to lay flat now if I feel like my stomach is still full. I'm happy with it and glad I purchased.

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely reccomend Back Care - Australia

My experience with Back Care - Australia was great. I was looking to buy crutches an while I could *find* them on a number of websites most had no reviews or bad reviews. Seeing the positive reviews they got I gave them ago - and it was great. Easy ordering, quick postage, friendly follow up. I have no hesitations recommending them.

1 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Simple, Easy Process

Super easy to order on the website, it arrived really quickly, and there were no issues. Had tracking so I knew when to expect it and the item was exactly as described, and great quality. Thankyou

22 de novembro de 2024
Opinião espontânea

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