baeBRONX Opiniões 25

Resposta da baeBRONX

4/03/2026

Thank you so much for your kind review.

We’re glad your order arrived quickly and that the fit was perfect especially for such important occasions. Knowing everything met your expectations means a lot to us.

We truly appreciate your support and look forward to your next order.

Resposta da baeBRONX

3/03/2026

Thank you for your feedback.

We’re glad to hear the design met your expectations, though we’re sorry to learn the fabric wasn’t what you anticipated. We understand how important material and comfort are when choosing an outfit.

At the moment, we’re unable to locate your order details using the email linked to this review. Kindly send us a direct message with your full name, order number, or the email used for purchase so we can properly look into this for you.

In the meantime, if the concern is about sheerness, we’d be happy to suggest suitable styling options or undergarment solutions that make the dress more comfortable to wear.

We look forward to assisting you and resolving this promptly.

Resposta da baeBRONX

6/01/2026

Hi Latoya,

Thank you for bringing this to our attention. All items are quality-checked and packaged with care before dispatch. In rare cases, external handling or packaging conditions may affect a freshly finished item.

This is not reflective of our standard, and we regret your experience. One of our customer care team will be reaching out to you directly to understand this better and ensure the matter is addressed appropriately.

We remain committed to delivering the quality and service our customers expect.

Resposta da baeBRONX

Actualizada a 6/01/2026

Hi,

We’ve carefully reviewed this order and would like to clarify the following:

- The order was placed during our sales period and delivery was completed within the communicated timeframe.
- Regarding the dress concern, we immediately contacted you, apologized, and offered a pickup and replacement with the correct style. The recipient, however, confirmed preference for the delivered piece.
- At the time of purchase, the recipient’s size was uncertain. While we always encourage size confirmation before ordering, detailed sizing consultations are limited during sales.

All policies regarding delivery timelines and sizing are consistently communicated across our platforms

Resposta da baeBRONX

10/12/2025

Thank you for this lovely feedback!
We’re glad you loved the quality and service, it means a lot to us💛✨
Hope to have you shop with us again soon!

Resposta da baeBRONX

Actualizada a 6/01/2026

Hi Brenda,

After reviewing your order and our records, we’d like to clarify a few points for accuracy:

- Your order was placed during our sales period, and delivery was completed within the announced timeframe.
- There was no record of rudeness in our Instagram conversation. At the time, Instagram had a request glitch which delayed message access — this was explained to you and you acknowledged it.
- You ordered US 12, 14, and 16 and based on our conversation with you, it’s the small sizes that didn’t fit.

We value transparency and always ensure all timelines and policies are clearly communicated.

Resposta da baeBRONX

10/12/2025

Thank you so much for sticking with baeBRONX since 2023, customers like you make our journey worth it💛
We’re truly glad that your experience has been smooth and that our team could assist when you picked the wrong size.
Little gestures matter to us too, and we’re happy they made a difference for you.

We appreciate you

Resposta da baeBRONX

22/10/2025

Hello Kie,

We’re so happy to hear you loved the dress and that the fit was perfect — thank you for trusting our size guide.

We’re really sorry about the odor you noticed when your order arrived. Occasionally, during long-distance shipping, sealed packaging can trap moisture, which may cause that temporary smell. It’s not a quality issue, and we’ve started adding extra air-drying steps before packing to prevent this going forward.

We truly appreciate you sharing this — feedback like yours helps us make every customer experience better. Thank you again for shopping with baeBRONX, and we hope to have you back soon.

With love,
baeBRONX

Resposta da baeBRONX

16/09/2025

Thank you so much for your kind words. We’re glad you love the dresses and quality, we’ll keep making sure every piece brings you joy💕

Resposta da baeBRONX

16/09/2025

We truly appreciate this thoughtful feedback. It means a lot to know your journey with us, from enquiry to delivery was seamless and met your expectations. Thank you for trusting baeBRONX

Resposta da baeBRONX

16/09/2025

Thank you for coming back to us again. Your trust and loyalty mean everything, and we’re happy to know we’ve never disappointed you.

Resposta da baeBRONX

28/07/2025

Hello lesha Taylor,

Thank you for your feedback, and we’re so sorry to hear that the fit of the shorts didn’t meet your expectations. We double-checked your order and confirmed the correct size (2XL) was sent, but we absolutely understand that sizing can vary from person to person.

We’ve reached out to you privately to offer a few options that could help resolve this issue — We’ve reached out to you privately with a few options — including a partial refund or discount on your next order, to make up for the inconvenience. We know returning items from the U.S. can be quite costly, so we want to support you in the most reasonable and stress-free way possible. Our goal is always your satisfaction, and we’re committed to making this right.

Thank you once again for shopping with baeBronx, and we hope to hear from you soon

Resposta da baeBRONX

16/09/2025

Thank you so much. We’re glad you love the fabric, style, and service. Fast delivery and quality care are things we work hard on.

Resposta da baeBRONX

16/09/2025

This warms our hearts 💕 We’re so glad your baby loves the dresses and that they fit her perfectly. We look forward to serving you again.