BAG&BONES Opiniões 

254
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have purchased many items from Bag & Bones and I can honestly say every single piece I have is fabulous! Excellent quality, great service, fast delivery, total perfection every time! Many thanks Ba... Ver mais

Classificada 5 em 5 estrelas

Great to deal with, easy ordering , Quality items despatched quickly , kept informed and arrived packaged very well and in good order . Never had a problem with Bag&Bones very happy 😁

Classificada 5 em 5 estrelas

Absolutely beautiful apple and even nicer than I expected. It arrived quickly and was very well packaged, so it arrived in perfect condition. I’m really pleased with my purchase and would definitely r... Ver mais

Classificada 5 em 5 estrelas

I have bought numerous products including the Bears, paint spill, ice lolly etc. They are excellent quality and really add fun and colour to our apartment. They are incredibly well packed and I highly... Ver mais

Informações sobre a empresa

  1. Loja de letreiros de neon
  2. Decoração e Design de Interiores
  3. Loja de Iluminação
  4. Loja de sinaléctica

Escrito pela empresa

BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

254 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(254)

66 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazingly Quirky

Love shopping here!! You can really buy some unique pieces that I haven’t seen duplicated anywhere else. Bought a few pieces now, both previous buys; products exactly as they should be, delivered on time - no issues. Third purchase an issue with delivery, contacted customer services - Julian was amazing. Issue resolved very promptly, professionalism throughout. Got my eye on my next purchase already!!

4 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The gold paint pot sculpture

I purchased the gold paint pot sculpture but had a deformity at the base of the sculpture after I received it. The issue was resolved quickly after I have emailed them, responded promptly and got the replacement the following day. Customer service second to none, excellent service. Pot sculpture absolutely gorgeous, lovely design. Thinking of my next order😊. Would highly recommend.

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and products!

Fantastic company who really value their customers. I’ve purchased a couple of signs and they’re just amazing to look at, really make a room! An item was missing and it was sorted quicker than I could have imagined, even though I should have checked much sooner, they were so accommodating. I’d encourage everyone to have one of their products in their home, they’re a real feature! Thanks again :)

29 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Dripping paint ornament

Dripping paint ornament is a well made quality item love it and it’s a talking point when anyone visits .I also bought it when it was on offer but would have easily paid full price for it😀

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

FABULOUSLY QUIRKY

I purchased the silver paint pot sculpture. Absolutely gorgeous, fantastic quirky design. Most certainly a talking point.
Customer service second to none. I received within two days of making my order. Would highly recommend

27 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer care

My sister bought me the rope light hand horns, let's forget about the super high shipping costs and the fact that she had to pay also an additional custom cost (thank you brexit!).
The hand arrived ruined and with some scratches on it, it was a present so I only opened it on Christmas and so it was too late to ask for a refund (since it was bought during black friday - it's my sister's fault yes she should have complained before).
Also, the hand doesn't come with anything to hang it on, such as screws or I don't know what, and I think that for almost 100 euros those should be included.
It's a pity, they're designs are incredible but my experience wasn't.

******Update:
this was a two star review that has to become a 5 star review.
As a small business I assume that not everything can go as imagined BUT they did take care of my situation like professionals.
Thank you once again to the team and Gigi itself for everything they did for me! Not anybody can handle complaints like you did and spend time to solve any customers problems :)

25 de dezembro de 2023
Opinião espontânea
logótipo da BAG&BONES

Resposta da BAG&BONES

Hi Diletta, I hope you're well. We're so sorry to hear about your disappointing experience with us. We would love to have the opportunity to resolve this for you. Your Hand Horn hook should have come with screws and in perfect condition and if this was not the case, we'd really appreciate the opportunity to resolve this for you. Sadly customs is something that is not within our control but if you would like to drop us an email at hello@bagandbones.co.uk we'll do our best to resolve the issue with your item for you. Many thanks, TEAM BAG&BONES

Classificada 5 em 5 estrelas

Strikingly quirky!

I've previously bought the gold melting pot and recently the (ex display) melting lollipop. Both absolutely fabulous items, great quality and strikingly quirky without looking ridiculous. Had no need to contact customer services as everything was exactly as it should have been.

8 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great Customer Service :)

Delivery was on time and perfect. Customer service in responding to my complaint was very professional and helpful...Thank you guys I will be ordering again :)...Maybe not the white bag since the silver chain feels a little too cheap :(but its aesthetically beautiful. Will order the lovely tulips again those light up so amazing beautifully!👏

3 de dezembro de 2023

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