We had a surveyor visit after a…
We had a surveyor visit after a telephone call saying that the foam insulation we had in our loft was now a serious issue. We agreed to have the work done and went for the foam and fibre glass removal. We were offered to have a thermal blanket installed on the inside of the roof at an extra cost of £1800, but declined. However, when the workmen came and started removing the foam it was found that we had a few tears in the roofing felt. When the firm called us, after the workmen had told them we would like to go ahead with the thermal blanket we were told it would be an extra £2500. We were shocked and asked why it was that amount when we were told at the outset it was £1800. We were told that was a discounted price at the time. As we explained, at the time, we had no idea that these tears existed. After backwards and forwards we were given a price of £2300, basically told take it or leave it.
We were told by the surveyor at the onset of the work that the workmen would put down dust sheets, remove all articles from the loft and replace them when the work was finished, this did not happen at all and whilst they did hoover the hallway at the end of the day there was a lot of mess. They were also meant to remove existing fibreglass insulation before the new insulation was laid, however unless we insisted they do this they were going to lay new on old. When the surveyor came to check the work, he said that the carpeted area of the loft, were we store items, was an absolute mess, which we now have to clean up.
