Baker Ashley Solicitors Opiniões 

727
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

I had a great experience with Baker Ashley, who completed my property purchase in just under 3 months. The dashboard is updated regularly so I didn't have to chase for updates, and when I did have a q... Ver mais

Classificada 5 em 5 estrelas

I used Caroline and Sam for our recent house sale and purchase and the service was amazing. They looked after me right from the start and right to the end, ensuring I was kept updated every step of th... Ver mais

Classificada 5 em 5 estrelas

Baker Ashley were great during our whole experience, Andie was brilliant and Natalie too. Always answered our questions and queries quickly and kept us updated at all times. We couldn’t fault them, we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Debi and Andrew were brilliant with the whole conveyancing process for our first house purchase. We had numerous issues (not their fault) however they always kept us updated and in the loop. They help... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

Excellent solicitors firm for conveyancing and employment law services


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

727 opiniões

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1 estrela

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4,8

Todas as opiniões

(727)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Lacey Ball

I have recently completed on the purchase of my first home. I will definitely use Baker Ashley again. Tanya was managing my case and even though the thought of buying my first home was very daunting, the whole process was very easy. Tanya’s communication was great and would always reply as quickly as she could to any emails/questions I had. I completed within 12 weeks. She followed up all enquires very quickly. Thank you

22 de abril de 2025
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Classificada 5 em 5 estrelas

Excellent service

Very kind and professional customer service along with the best customer focused approach. Really impressed with the time management work and updates of process.

31 de março de 2025
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Classificada 5 em 5 estrelas

Without a doubt the best experience…

Without a doubt the best experience with a great company. The second time of using Baker Ashley for a property conveyancing and another great experience. The team are fantastic and David yet again went above and beyond to ensure the process was flawless. Finding a company with integrity and who deliver is, in my experience, very difficult. These guys tick all the boxes - don't go any where else.

28 de março de 2025
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Classificada 5 em 5 estrelas

Excellent service

Excellent friendly service from Andrew Meadows and Debi Tobin again. Always professional, easy to reach and quick to respond. Would definitely recommend.

31 de março de 2025
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Classificada 5 em 5 estrelas

First Home Purchase

This was our first time purchasing a house so the entire process seemed daunting, including the thought of instructing a solicitor. However, once we instructed Baker Ashley Solicitors our minds were put at ease. Andrew and Debi were very responsive with their email contact and answered all questions we had. We would recommend their services to friends and would happily use them again.

28 de março de 2025
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Classificada 5 em 5 estrelas

Absolutely excellent

Absolutely excellent. Good clear and frequent communication and tenacity when dealing with our buyer's solicitors who were dreadful. Nikki and Joanne were very patient and went the extra mile - could not have asked for better service

31 de março de 2025
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Classificada 5 em 5 estrelas

Customer Focused

Once again the services of Baker Ashley Solicitors outstanding. It's the small things I noticed, going the extra mile to address any issues I may encounter. This month was very busy, but once I can always rely on the services of Barker Ashley Solicitors.

28 de março de 2025
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Classificada 1 em 5 estrelas

Bad communication, slow at processing paperwork

A simple sale took over 4months! Documents from our buyer were not passed on - some queries had been at Baker Ashley for two weeks and were only passed to us when we complained and asked where they were! Action was only taken on our sale when we chased up or complained. Don’t even bother with the complaints procedure - not taken seriously and she wasted time on phone call asking when we had received an out of office notification - not about the lack of communications or timely processing of documents! we received an email a month after the house was sold saying our complaint was not upheld. Would never ever use again or recommend to anyone.

1 de fevereiro de 2025
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Thank you for your review. However, your summary of the matter is not correct.

Your sale took 8 weeks to complete from when we were able to issue the draft contract pack. Your review fails to mention your delay in providing us with the forms, information and money on account we needed from you before we could start working on your file. There was a note placed on your file when you instructed us, confirming you had informed us you would be out of the country for approx. 5 weeks.

The client care letter we sent to you, on the same day you instructed us, clearly explained that we cannot start work on your file until we receive from you the forms, information and money on account.

We responded to your complaint within 8 weeks, which is the time allowed for responding to complaints by the Legal Ombudsman.

Classificada 5 em 5 estrelas

Great team

It turned out to be a much longer process than originally envisaged, with a number of sales falling through for various reasons. But Sam, Caroline and the whole team at Baker Ashley were great all the way through. Efficient, prompt and communicative at all times, we couldn't have asked for more and have no hestitation at all in recommending them.

21 de março de 2025
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Classificada 5 em 5 estrelas

I recently used Baker Ashley to…

I recently used Baker Ashley to navigate a workplace redundancy settlement agreement, and I can't recommend them enough. From the very beginning, they were incredibly supportive, taking the time to explain every detail of the agreement in a way that I could understand.

Their approach was not only professional but also compassionate, which made what could have been a stressful process feel much more manageable. I felt confident and reassured throughout, and it was clear they genuinely cared about achieving the best outcome for me. Thank you for your outstanding service! You made a challenging situation much easier to navigate, and I am truly grateful for your support.

24 de janeiro de 2025
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Classificada 5 em 5 estrelas

I recently used Baker Ashley as my…

I recently used Baker Ashley as my solicitor acting on the purchase of a new property. I had the pleasure of being assisted by Nikki and Joanne throughout this process. They were both very efficient and professional throughout the entire experience. I found the entire process to be very straightforward from start to finish. They were always able to provide me with detailed updates every step of the way, even going above and beyond to reach out and check in with the progress of my purchase. I would say that Nikki and Joanne explained everything thoroughly and provided continuous reassurance throughout the stresses of the purchase. I am incredibly grateful to Nikki, Joanne and the team at Baker Ashley for their efforts and would highly recommend them. Everyone is very welcoming and friendly, whilst providing continuous support and guidance through an extremely stressful time. A massive thank you again!

12 de março de 2025
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Classificada 5 em 5 estrelas

First-time buyers

My partner and I recently bought our first house with the help of Andie and Natalie at Baker Ashley. If either of them are assigned to your case you'll feel like you've won the house-buying lottery. As it was our first time, we knew very little going into the process and were susceptible to being overwhelmed by all the new information and steps we had to take, but they made it so unbelievably straightforward for us from start to finish and answered every single one of our silly little questions clearly. We cannot recommend Baker Ashley enough. Thanks for everything.

22 de fevereiro de 2025
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Classificada 5 em 5 estrelas

Amazing amazing amazing!!!

Me and my partner recently used baker ashley for buying our first house. We honestly couldn’t have asked more of them!
After hearing so many horror stories of solicitors and house buying it was safe to say we were nervous but Natalie, Andie and the lovely receptionist (sorry i didn’t catch a name🙈) were beyond helpful, answering any questions always pushing to get completion, and were overall just the most lovely supportive people. Would definitely be using in future and we can’t thank you enough🩷

28 de fevereiro de 2025
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Classificada 5 em 5 estrelas

Emma Quenby

Emma,

I just wanted to take a moment to express my sincere gratitude for the exceptional service and support you provided regarding my recent employment matter.

From our very first correspondence, I was impressed by your professionalism, clarity, and approachable manner. You made what could have been a stressful process feel manageable by breaking everything down in an informative and straightforward way. Your ability to explain complex legal matters in a down-to-earth and reassuring way was truly appreciated.

Not only was your advice clear and insightful, but your responsiveness and willingness to assist at every step made a real difference. Your friendly yet highly professional approach made me feel confident that my concerns were being handled with the utmost care and expertise.

I am incredibly grateful for your assistance and wouldn’t hesitate to recommend you and Baker Ashley to anyone in need of legal advice. Thank you again for your fantastic support

7 de março de 2025
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Classificada 5 em 5 estrelas

I recently used Baker Ashley as my…


I recently used Baker Ashley as my solicitor acting on the purchase of a new property. I had the pleasure of being assisted by Samantha throughout this process. Samantha’s efficiency and professionalism was second to none in my experience. I found the entire process to be very straightforward from start to finish. Samantha was always able to provide me with detailed updates every step of the way, even going above and beyond to reach out and check in with the progress of my purchase, when she didnt have to. I would say that Samantha and Caroline made things very easy and reassuring through an otherwise stressful time. I am incredibly grateful to Samantha, Caroline and the team at Baker Ashley for their efforts and would highly recommend them!

3 de março de 2025
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Classificada 5 em 5 estrelas

If i could give Baker Ashley solicitors…

If i could give Baker Ashley solicitors more stars I would. I have recently moved a month ago using this company and I had Nikki and Joanne representing me. They work great as a team and Nikki went above and beyond in helping me stay sane. I am really grateful and appreciate all that Nikki has done. I highly recommend this company to anyone needing a good solicitor, thank you again for your work, help and support. 2 East Cottages.

17 de janeiro de 2025
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Thank you for your review

Classificada 5 em 5 estrelas

Dear Andrew and Debi

Dear Andrew and Debi

I want to express my heartfelt thanks for all your support during the house buying process. It was quite stressful for me, but you both made it so much easier. You responded quickly to all my questions and explained everything clearly. I truly appreciate your assistance from the bottom of my heart, and your professionalism is commendable. I highly recommend Baker Ashley Solicitors.

Once again, thank you so much for your support!

Best regards,
Kajal Bhatt

18 de fevereiro de 2025
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Classificada 5 em 5 estrelas

Amazing and Professional

I have used Cerys on and off for years as a HR consultant for help with staff contracts, staff handbooks and general employment advice.

The most recent involvement was Cerys and Sophie representing us in a tribunal case brought against us by an ex-employee. From start to finish but Cerys and Sophie were amazing. They were always on hand to answer any questions I had, gave excellent advice in an area where my knowledge is not the best and the passion they showed for the case as well as the experience they brought was beyond brilliant.

They made a really difficult and trying time manageable and seamless.

I honestly believe that the case was won because of the steps they took to make sure we not only followed process but were always reasonable and professional in a very trying case.

I would never use anyone else to represent us and would also highly recommend.

30 de janeiro de 2025
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Thank you very much for your feedback

Classificada 5 em 5 estrelas

Amazing solicitor experience in selling…

Amazing solicitor experience in selling and buying a house.
So easy to communicate with, can get hold of and get updates as much as you want and they always responded.
Informative and kept the process as simple as it needed to be.
Would use again for a future house move - 100%

28 de janeiro de 2025
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Classificada 5 em 5 estrelas

Competent & Professional

Debi and Andrew showed immense patience and acted in a very professional manner in executing a very fraught conveyancing case. We have nothing but praise for the way these two handled the various issues that were encountered along the way.
Jay & Mala

4 de fevereiro de 2025
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Thank you for your review

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