Baluu Opiniões 17

Very poor service! Initially I was pleased with it, but over the last year inparticular (I have used them for 2) I have had issue after issue, which has been very frustrating for myself and all my clients. Apparently they have customer service available everyday but I've had 4 days of no replies to a long list of issues regarding customers being unable to book onto classes, and also it not allowing me to do so for them.

My students often ask if I can find another platform to use as Baluu is just not efficiently run, so I plan on going elsewhere in the new year.

Certainly not worth the hundreds paid each year for their "service", nor for the cut they take from earnings. Would never recommend.

Fantastic product and exceptional customer service. The site is intuitive and easy to self manage any event at a very low cost. However if you ever do need support the team are very quick and helpful in responding to emails. I would highly recommend this site for charities, PTA groups, small businesses or anyone looking to improve how they manage events on online bookings.

I reviewed a large number of booking platforms before deciding on Baluu. It had the range of features and flexibility I was looking for and I felt that platform had the breadth of offering that would keep pace with my business as it grew.

But what I hadn't expected was the detailed and personal level of service that Baluu extends. I can't believe how helpful they were and the way they listened and then responded. Fast, polite and effective. It's a brilliant combination.

It is a nice booking platform to use and to track things if you are running your own classes.

Really easy to use and user friendly for first timers

Always responsive and really helpful. Are looking into writing new code for me to make the system responsive to my needs.

Great software to manage our busy and complicated events business. Thanks Baluu Team!

Wasn’t navigate and make amendments when needed. Staff responded quickly to queries and clients often comment of ease of use their end - very happy with this company 👍

I struggle with the use of tech. I found Baluu easy to use and manage. I am now in my second year of business and so far have had no problems. It's easy to set up new events or modify existing events.

Balu made every better on my experience in my recent travel. Every planne and booking went excelent with no problem.

It's the perfect combination between user friendliness and enough features to run a business smoothly. The customer service is great!

Easy to use. Versatile platform. Responsive support team.

Vitor from Baluu provided excellent customer service, enabling me to get the most out of my booking system and understand how to use and adapt features effectively for my business. Baluu offers face to face video meetings and customised video tutorials to aid customers , as well as a prompt email service. Excellent Thank you . Sarah Bright : I Can Dance Shrewsbury

I can't remember what I brought sorry!

An absolutely amazing booking system I have used them for nearly 18 months. Customer service is great easy to use and a great customer experience for my customers. They all say how easy it is to use lots of new features being added and lots of great features already on the app highly recommended. Thank you for all your hard work Baluu

Our company have looked at many different booking platforms over the last year, we wanted the option of multi day courses, which seems to be a significant limitation in the market, we have found this to be one of the better offerings which suits our needs.

It is pretty intuitive and does most things we need.

Customer service is excellent and responsive.

Few things that are annoying with the system (less than others!), but the team are working on new developments all the time and take on ideas from their customers.

Very happy

Baluu has completely streamlined how i manage bookings and payments for my business. The platform is intuituive, easy to use, and has saved me countless hours of manual work. The customer support team is always responsive and genuinely cares about helping clients succeed. I particulary appreciate the insights feature, witch helps me understand my customers better and make informed decisions. Highly recommend for any business looking to simplify their operations and focus on what matters most.