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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We bought train tickets for the journeys from Da Nang to Hue and Hue to Da Nang. The purchase online with baolau.com was smooth. With the e-tickets received through email, entry to the train station... Ver mais

Classificada 5 em 5 estrelas

The overnight train from Da Nang to Hanoi was such a great experience. The staff were super helpful and friendly. Highly recommend taking a train trip.

Classificada 5 em 5 estrelas

Best online service for booking Thai train tickets that I've found. Unlike 12go.asia and Rome2Rio, Baolau actually lists ALL the train departures and not just the very few routes favored by dumb tou... Ver mais

Classificada 5 em 5 estrelas

Baolau gave us a first class service for sleeper train bookings for our visits around Vietnam. Whilst the actual train services may not have been fully satisfactory, Baolau kept us updated on boarding... Ver mais

Informações sobre a empresa

  1. Agregador de viagens

Escrito pela empresa

Information and ticket booking service to travel by air, rail, bus and ferry in Asia.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Buying Vietnam train tickets online

We bought train tickets for the journeys from Da Nang to Hue and Hue to Da Nang. The purchase online with baolau.com was smooth. With the e-tickets received through email, entry to the train stations and to board the trains was hassle free.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The ticketing process for our Vietnam…

The ticketing process for our Vietnam Railways train tickets was super easy and a great alternative to booking through the official railways website in case you have difficulties using a foreign credit card.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient, real-time system

Prompt, efficient system. Availability of seats (and what types, like sitting, cabin, etc) all shown in real time. So no confusion about availability.

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Baolau are great and it was so easy !

We used Baolau about 5 times on our Vietnam trip for booking trains . Every time it was a very very easy experience and we had our tickets within 5-10mins . We were able to choose our seats and paid a reasonable price for them too. One time we found them cheaper on 12GO and decided to use them (for a 11th of April booking) . We are now 5 days after booking the seats (today is the 9th of April, 2 days until we travel) and we are still waiting to find out where we are sitting , They lie and tell you , you will know your seating quickly . HOW WRONG!
So we have given up and decided to write them off (lost €23) and we booked with Baolau instead . I’ve contacted 12GO (3 times) and complained and was pretty much dismissed and told there is no refund available either, as Vietnam trains don’t refund .
But I see it as their problem , if they cannot deliver like they are supposed to (It’s their business) , then they should be taking the hit for not doing it quick enough and refunding us .
We wish we had booked with Baolau in the first place ,we were just trying to save a bit on our budget , you learn from your mistakes, I suppose .
I definitely recommend Baolau , give them a try , it was so easy !

**PS , as a European and having an international card , it is not easy at all to book on the official Vietnam Railway site , as the system does not seem to accept our cards . I even downloaded VPpay but that didn’t work either , so companies like Baolau are invaluable , as they accept international cards , like Revolut and Wise.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Trip Da Nang - Ninh Binh with lot (SE20)

This was one of the best experiences of our trip! We took a sleeper berth and travelled overnight, the cabins and washrooms were very clean and the beds were comfortable. A great way to see the country!
Customer support was great, when the train we organizing trod to book was unavailable they flight back to us right away with an alternate option and refunded us the difference.

7 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We wanted to book tickets in advance…

We wanted to book tickets in advance from the UK for a train journey from Hanoi to Ninh Binh.
We tried another online ticket service which failed and only gave us a partial refund. I heard Baolau were reliable so gave it a try. The booking service was so easy. Our tickets confirmed were quickly confirmed and ready for download. We were really impressed by Baolau's service

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Easy to use. Communication has been excellent. 6 x trips throughout asia so far. We have found Baolau.com to be a great travel tool.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent website

Excellent website through which I bought train tickets from Bangkok to Chiang Mai.
Very quick and easy purchase.
I was initially very sceptical, as I hardly ever book through third-party websites, but I was very satisfied

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good Experience

Very easy website to use and book train tickets in Malaysia. No issues at all and would happily use again.

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy travel…

We were surprised at how easy it was to travel in Vietnam by train. The booking system worked well. We were greeted by helpful train staff. The cabin was comfortable and even provided snacks and breakfast. Then at the end the guard came to ensure we didn't miss our destination.

2 de janeiro de 2026
Opinião espontânea

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