Barclay Beds Opiniões 

128
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Customer services and Sales been very helpful. Just waiting to see the end product on 5th October. Should hopefully go well, they looked nice beds online, and the floor standing headboard looked ver... Ver mais

Classificada 4 em 5 estrelas

Easy ordering process, great bed and mattress. Communication lacked as I received no acknowledgement of my order only the receipt I paid. After 4 days I called them to check they had received my order... Ver mais

Classificada 3 em 5 estrelas

Delivery came after 2 weeks for 3 items, changed my mind on some of the delivered items. Hoping the customer service team will be able to resolve the issues as soon as possible. Happy with Zuba for re... Ver mais

Classificada 5 em 5 estrelas

Really great service. Can not fault this company at all. I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise... Ver mais

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. também em
  3. Fabricante de móveis
  4. Loja de camas
  5. Loja de móveis

Escrito pela empresa

Home of quality hand crafted Beds, Headboards and Bedroom Furniture. Choose from a wide range of products made within the UK


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as opiniões

(128)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Couldn’t ask for better service

Really great service. Can not fault this company at all.
I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise a time & called by delivery men 30 minutes before arriving with the bed.
The bed is amazing & great quality. We got an absolute bargain compared to other companies we looked at. We would definitely recommend them & will use them again in the future.

16 de dezembro de 2021
Classificada 1 em 5 estrelas

After a long wait for the rest of the…

After a long wait for the rest of the bed to be delivered, I received the missing cage which was left on my doorstep by the courier! No communication that it was to be delivered on that day. Have come to put the bed up today and it does not fit together. I am absolutely at a loss as I still do not have a bed and it’s been around 3 weeks waiting to get this sorted. All I want now is for them to collect the bed parts and for me to get my money refunded. Let’s hope they contact me to arrange, which they are legally bound to do according to the CCR.

15 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered my bed & received a…

Ordered my bed & received a confirmation email with a estimate date of delivery. The bed arrived a week earlier than expected with great communication from the courier.
The bed was easy to assemble but the only downside was that no nails were provided for the slats! The bed is sturdy & looks fab. Would definitely recommend.

14 de dezembro de 2021
Classificada 5 em 5 estrelas

Wow - unable to fault this company!

Wow! I am unable to fault this company. From ordering the swatches to choosing the right colour for my new headboard to the delivery of the final product; delivery was super efficient and the product is of great quality. Love love love my new headboard and reasonable value in comparison to other headboards I looked at.

13 de dezembro de 2021
Classificada 5 em 5 estrelas

Great!

Great bed heads for price. Material is soft and a good colour. Quick delivery - would buy again.

10 de dezembro de 2021
Classificada 1 em 5 estrelas

Ordered an ottoman bed but only…

Update: received the cage which the mattress sits on- came to put the bed together and it does not fit together!!
If I could post pictures I would, to show you just how ridiculous it is.

Ordered an ottoman bed but only received part of the order. Eventually got them to agree to send out what they were supposed to (ie the bed base for the mattress to sit on). Emailed for a confirmation of when it will be sent but has been radio silence. I am so angry with this company as the bed was for my daughters Christmas present and at this rate they will ruin Christmas. I wish they would just reply it is so frustrating. In the meantime I have searched the company on Companies House and have the names of the director and his wife whom shall be receiving an official letter if this is not resolved soon.

8 de dezembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Quality material Headboard

Headboard is good quality & reasonable price, packed well although the hole positions to attach the frame to the board could perhaps be made clearer on the reverse & the fixings maybe attached to the rear of headboard & not hidden within the packaging. We purchased a super king size headboard & our existing board had 4 struts - I believe this one should perhaps have been supplied with 4 struts as it would then be more stable.
Overall pleased.

7 de dezembro de 2021
Classificada 3 em 5 estrelas

Headboard Arrived Damaged

Headboard arrived damaged - not the fault of the manufacturer I appreciate, but they still needed chasing for a response. Quality of the product was okay for the price, but the customer service could have been better. Issue now resolved thankfully, so feedback updated (and upgraded) slightly…

3 de dezembro de 2021
logótipo da Barclay Beds

Resposta da Barclay Beds

Hi Phil, I do apologise for the damaged item you received and appreciate the above comments. I can see this has now been resolved for you and hope this was satisfactory for you.

Classificada 5 em 5 estrelas

Ottoman beds

Beautiful Beds! Just as expected.

Quick delivery. Assembled by their men but done properly & quickly.

Love theeee bed!

2 de dezembro de 2021
Classificada 1 em 5 estrelas

This is the worst company I have ever…

This is the worst company I have ever dealt with. I’ve placed an order several weeks ago, they’ve taken my money snd I cannot get my goods. I’ve emailed them several times but they have never once replied to me. There is no telephone number for this company, and no customer service whatsoever.
Shocking company. If I don’t hear soon I shall be reporting this company.

30 de novembro de 2021
Classificada 4 em 5 estrelas

Bed great - very pleased, but not so happy with assembly

The bed is great - I got it for my daughter and she loves it. It is very sturdy. The delivery was later than scheduled. I had paid for it to be assembled which it was but after men gone I found blood on the slats of bed. Too late to speak with them (who didnt really speak english well enough to have conversation) so i cleaned it myself - that was very disappointing and concerning.

25 de novembro de 2021
Classificada 5 em 5 estrelas

Happy......

Very efficient with processing order and preparing for delivery. Order was a little late arriving but not the fault of Barclay Beds. Very happy with purchase and very good price

25 de novembro de 2021
Classificada 1 em 5 estrelas

Dreadful

Dreadful - don't reply to queries. Actual product was good - just not the same as in the picture. Still had no response.
Avoid.

24 de novembro de 2021
Classificada 1 em 5 estrelas

Stay clear. ZERO customer service.

I am really hoping they reply to this review so they can try and sort it out.
I ordered 2 head boards. I received one by the date given…. Even tho I had notification that both were sent to courier at same time. I have still only received one and paid for 2. Unfortunately I have emailed on numerous occasions and messaged on Facebook but with no response. I wish I had of read all the reviews on here and Facebook before I purchased. I did think when no contact number that it was strange, but now I’m left out the money of a head board that I never received. Please avoid this company. Thankfully I paid via PayPal so hoping they can recoup my money. Also in contact with consumer rights to advise how to proceed to get my money back. Please avoid this company at all levels….. they are so unprofessional with zero customer service.

22 de novembro de 2021
logótipo da Barclay Beds

Resposta da Barclay Beds

Hi Lynsey

We have made contact and explained the issues and advised of the rectification for this. We did issue out two headboards, but as you have been advised only one has been sent out to you. We do apologise for this and we have confirmed a replacement of the missing headboard is to be sent out to you as priority.

I hope this helps

Classificada 5 em 5 estrelas

Quality headboard

I ordered the mink chesterfield headboard for our king size bed. It arrived just less than 2 weeks later, well wrapped with fixings enclosed. We have quite a deep mattress and were worried it would be too high but by adapting the struts at the back we are perfectly happy with it. It looks really good and adds a touch of luxury to our bedroom.

19 de novembro de 2021

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