Have used both wet pouches and dry food for a long time and have always found Barking Heads to give an excellent subscription service. After each and every purchase I get a request to provide a revie... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Still the only cat food my li'l Princess often enjoys, saying she's fussy is an understatement. Her favourite is definitely the Senior Moments dry food, she eats that with relish, it's up there... Ver mais
A empresa respondeu
Since changing to Barking heads food for my 7 month old cockerpoo she eats all of her food, she is full of energy and coat is looking healthy. The subscription is easy to use, you can pause easily if... Ver mais
A empresa respondeu
Our cat loves Meowing Heads wet food and we are really pleased as owners with the composition. Given the price and pouch size, we believe it is the best value, high protein and grain-free option on... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de animais de estimação
- Fabricante de ração para animais
- Loja de artigos para animais de estimação
- Loja de ração
- Produção de produtos alimentares
- Produtor de alimentos
Escrito pela empresa
We care dearly about dogs. In fact, we're barking mad about them. So we made a dog food that cares for them just as much as we do; healthy, naturally tasty food that's tailored to the specific needs of your furry family member.
Barking Heads & Meowing Heads
Escrito pela empresa
- A wholesome range of pet food, made with natural ingredients of the highest quality
- Created by a group of people who love pets and care about what goes into their bowls. Buy online today for fast and free delivery to your door.
Informações de contacto
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Reino Unido
- enquiries@barkingheads.co.uk
- barkingheads.co.uk
4,7
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have always had excellent service…
I have always had excellent service from Barking Heads. Any queries, if any are sorted quickly and deliveries are prompt.
3 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for your wonderful feedback. We're delighted to hear that you've consistently received excellent service from us and that any queries have been resolved quickly. It's also great to know that our prompt deliveries continue to meet your expectations.
We truly appreciate your loyalty and support, and we look forward to continuing to provide you with the high level of service you've come to expect from us.
Kind Regards
Andrew
The Barking Heads & Meowing Heads Team
Excellent Delivery service and customer…
Excellent Delivery service and customer service.
25 de agosto de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for your kind words. We're delighted to hear that both our delivery service and customer service met your expectations. Providing a smooth experience from ordering through to delivery is something we take great pride in, so it's wonderful to know we've got it right for you.
We really appreciate your support and look forward to serving you again in the future.
Warm Regards
Andrew
The Barking Heads & Meowing Heads Team
Great I can get it delivered to my door…
Great I can get it delivered to my door I my chihuahua loves it
11 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for your lovely review! We're delighted to hear that having your order delivered straight to your door is so convenient, and it's wonderful to know that your Chihuahua loves it.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
Great product I've bin feeding my dogs since 2011, they love it all have lovely shiny coats.
Great food bin using it since 2011. Happy dogs with shiny coats.
Customer service is good and helpful.
11 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for your wonderful review and for being with us since 2011. We're delighted to hear that you've been so pleased with our food over the years and that your dogs are happy and thriving.
It's also great to know that you've found our customer service team helpful. We truly appreciate your continued support and loyalty.
Kind Regards
Andrew
The Barking Heads & Meowing Heads Team
My order had been delayed and I wanted…
My order had been delayed and I wanted to make an alteration to my subscription. I called the BH helpline and spoke to Rina who helped me through the process. Thank you
3 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to share your experience. We're sorry there was a delay with your order, but we're delighted to hear that Rina was able to help you make the changes to your subscription and guide you through the process smoothly.
We'll be sure to pass your kind feedback on to her. Thank you for choosing Barking Heads & Meowing Heads.
Warm Regards
Andrew
The Barking Heads & Meowing Heads Team
Be careful no cancellation button
Be careful. This website has no cancellation button and they pride themselves on it.
Poor customer service.
11 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
We're sorry to read about your experience and disappointed to hear that you've been left with this impression of our service.
We certainly do not take pride in making things difficult for our customers, and we understand how frustrating it can be if you're unable to find the option you're looking for. We value all feedback and are continually working to improve both our website and customer experience.
If you still need assistance with a cancellation or any account-related matter, our Customer Care team can help via our support centre at https://customercare.barkingheads.co.uk/.
Kind Regards
Chris
The Barking Heads & Meowing Heads Team
Awsome product and service
Awsome product and service.
Have used the product for around 8 years now and cannot fault it.
My Labradors love it!!
3 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you so much for your wonderful review and for being part of the Barking Heads family for around 8 years. We are thrilled to hear that you have had such a positive experience with both our products and service over the years.
It is especially lovely to know that your Labradors love it too. Feedback like yours means a great deal to us and motivates our team to keep delivering the quality and service our customers expect.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
My dog loves this food
My dog loves this food, delivered quickly. He isnt keen on the salmon one though. Thank you
3 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to leave us a review.
We're delighted to hear that your dog loves our food and that your order arrived quickly. Every dog has their own favourites, so we completely understand that the salmon recipe wasn't quite to his taste this time!
We really appreciate your support and look forward to continuing to keep your dog happy at mealtimes.
Kind Regards
Andrew
The Barking Heads & Meowing Heads Team
Food came quickly and on time
Food came quickly and on time. Usual good quality
10 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to leave us a review.
We're delighted to hear that your food arrived quickly and on time, and that you're continuing to enjoy the great quality you've come to expect from us. Feedback like this means a lot to our team.
We really appreciate your continued support and look forward to serving you again soon.
Warm Regards
Andrew
The Barking Heads & Meowing Heads Team
Resposta da Barking Heads & Meowing Heads
Thank you for your kind feedback. We are delighted to hear that you found our communication clear and our customer service excellent. Comments like yours mean a great deal to our team, and we appreciate you taking the time to share your experience.
Warm Regards
Chris
The Barking Heads & Meowing Heads Team
Astonishing.
Astonishing. Two cats with sensitive stomachs were unwell on everything. Within days of switching to MH, one was completely better and two weeks later so is the other. This is an excellent product.
13 de setembro de 2026
Opinião espontânea
Resposta da Barking Heads & Meowing Heads
Thank you so much for taking the time to share your experience. We're delighted to hear that both of your cats are feeling much better after making the switch and that you've seen such a positive difference for them. Feedback like this means a great deal to us, and we're grateful for your support.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
Resposta da Barking Heads & Meowing Heads
We're thrilled to hear that your order arrived quickly and that the food has been such a hit. Thank you for taking the time to share your feedback and for choosing Barking Heads & Meowing Heads.
Kind Regards
Andrew
The Barking Heads & Meowing Heads Team
Delivered the next day!
Super speedy delivery thank you. Was really important to me with a litter at home and running low! Wouldn’t feed anything else and will be ordering direct from you in future
9 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
We're so pleased we could help when you needed it most! Thank you for your lovely feedback. We know how important it is to keep supplies topped up, especially with a litter at home, so we're delighted that your order arrived quickly and that you've had such a positive experience.
It means a lot to hear that you'll be ordering directly from us in future. Thank you for your support and for choosing Barking Heads & Meowing Heads.
Warm Regards
Andrew
The Barking Heads & Meowing Heads Team
Two stars for the prompt delivery
Two stars for the prompt delivery. Box arrived undamaged but 3 of the pouches inside had split, spilling the contents. The smell was disgusting and the whole box was infested with dead and living maggots. Raised a case with BH but the case was closed without offering a response, let alone a resolution
7 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
We're very sorry to read about your experience. While we're pleased that your order arrived promptly, it's extremely disappointing to hear that several pouches had split in transit and that the contents had spoiled, leaving the box in such an unacceptable condition.
We're equally concerned to hear that you raised this with us and felt your case was closed without a response or resolution. This is not the level of service we aim to provide, and we completely understand your frustration.
If you could please check your junk and spam folder as sometimes our emails do go into there. If you still have not received a response after checking this, please do feel free to call our lines where we can investigate this further for you.
Please be assured that your feedback has been noted, and we're sorry for the inconvenience and disappointment caused.
Kind Regards
Andrew
The Barking Heads & Meowing Heads Team
Resposta da Barking Heads & Meowing Heads
Thank you for your review. We're sorry to hear your order was still short and understand how frustrating that can be. Our Customer Care team have reached out to you directly to rectify the issue.
Kind Regards
Chris
The Barking Heads & Meowing Heads Team
hmm..not sure now
OK so I did previously give this company 5 stars. However, since subscribing the food has increased in price every month (that is only over a few months) and with every order I receive emails to leave a review on Trustpilot. I have emailed the company to inform them that I had already left a review but obviously fallen on deaf ears. my dog likes the food but he also enjoys other brands and as it is not his main meal of the day I may be looking elsewhere .
1 de setembro de 2026
Opinião espontânea
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to update your review and share your honest feedback. We're delighted to hear that your dog enjoys our food, but we're sorry to learn that you've been disappointed with the recent price increases and the review request emails you've continued to receive.
We understand how frustrating it can be to receive repeated requests after you've already taken the time to leave a review, and we're sorry that your email regarding this appears not to have resolved the issue. We also appreciate that regular price increases can be a significant factor when deciding where to shop.
We truly value your support and your previous 5-star review, and we're sorry that your recent experience has left you considering other options.
Best Wishes
Andrew
The Barking Heads & Meowing Heads Team
Reliable deliveries
Reliable deliveries, quality product which suits my collie’s delicate stomach 👍
9 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for your continued support and for sharing your experience with us. We're delighted to hear that our reliable deliveries and quality food are making such a positive difference for your collie, and that it suits their delicate stomach so well.
Feedback like yours means a great deal to us, and we're pleased to be a trusted choice for your dog.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
Meowing Heads is brilliant
Meowing Heads is brilliant. Unfortunately our cat now requires a special renal diet which means we had to stop using Meowing Heads. But we would 100% always consider using them again. Recommended. Good quality pet food, and reasonable prices.
21 de fevereiro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to leave such a lovely review and for your recommendation. We're delighted to hear that you had a positive experience with Meowing Heads and that you found our food to be good quality and reasonably priced.
We're sorry to hear that your cat now requires a special renal diet, but we completely understand that their needs must come first. We truly appreciate your support and kind words, and we're honoured that you would consider choosing us again in the future.
Warm Regards
Andrew
The Barking Heads & Meowing Heads Team
Can’t praise highly enough!
This is the only food my extremely fussy little lady will eat (and believe me we have tried them all 🤦♀️).
Excellent for her sensitive stomach .
Plus the Order arrives in around 24hrs !
Can’t praise highly enough .
8 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for such a wonderful review! We're absolutely delighted to hear that we've won over your extremely fussy little lady, especially after you've tried so many other options.
It's also fantastic to know that you've been pleased with our speedy delivery service and that your orders are arriving so quickly. Feedback like yours really makes our day, and we truly appreciate you taking the time to share your experience.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
Happy with product, price and service
Reliable. Were quick to sort out an issue with my delivery that was down to courier error
6 de setembro de 2026
Resposta da Barking Heads & Meowing Heads
Thank you for taking the time to leave a review. We're delighted to hear that you found us reliable and that our team was able to quickly resolve the delivery issue caused by the courier.
We understand how important it is for orders to arrive as expected, so we're pleased we could help get things back on track and provide a positive experience.
Many Thanks
Andrew
The Barking Heads & Meowing Heads Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.