I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver mais
A empresa respondeu
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver mais
A empresa respondeu
Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
Informações de contacto
18 St Martins Way, MK42 0LF, Bedford, Reino Unido
- 01234 216720
- sales@bathquest.co.uk
- bathquest.co.uk
3,2
Aceitável
261 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
HIB Semi-Recessed Bathroom Cabinet
Excellent service , I was kept fully informed of the process. Very pleased with bathroom cabinet although it hasn’t been installed yet.
20 de maio de 2021
Resposta da Bathquest
Dear Lorraine,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Everything Great. Fast Easy Efficient.
Everything exactly as promised. Fast good service and delivery.
When you’ve arranged tradesmen the parts need to arrive on time so I really appreciated the reliable service.
20 de maio de 2021
Resposta da Bathquest
Dear Frank,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Superb service called to check item was…
Superb service called to check item was in stock and ordered. item came well wrapped protected, delivered in good time. Thank you.
20 de maio de 2021
Resposta da Bathquest
Dear Pam,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Supply
Great to do business with, will definitely keep in mind for future. Broadstone bathrooms
18 de maio de 2021
Resposta da Bathquest
Dear Lisa,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Was very efficient item arrived as…
Was very efficient item arrived as arranged and was nicely packaged
14 de maio de 2021
Resposta da Bathquest
Dear Alan,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Resposta da Bathquest
Dear Amber,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Resposta da Bathquest
Dear Mr Baloch,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Ordered after hours on a Tuesday and…
Ordered after hours on a Tuesday and delivered Thursday. Brilliant
5 de maio de 2021
Resposta da Bathquest
Dear Mr Alan Roome,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Resposta da Bathquest
Dear M Bond,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Water softener arrived well packaged…
Water softener arrived well packaged and on time no problems. Now fitted and appears to be working well. Good price could not find cheaper
29 de abril de 2021
Resposta da Bathquest
Dear Laurance,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Resposta da Bathquest
Dear Sara,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Delivered the right product on time as…
Delivered the right product on time as promised
23 de abril de 2021
Resposta da Bathquest
Dear Mr Kinmont,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
I think the service was great I would…
I think the service was great I would recommend it to others
23 de abril de 2021
Resposta da Bathquest
Dear Sam,
Thanks for leaving your feedback with us. We hope next time we can make it a 5 star experience for you!
We look forward to supplying more quality products in the future!
Bathquest Team
Excellent product
Excellent product. Very sturdy. Easy to fit. Arrived the very next day!
21 de abril de 2021
Resposta da Bathquest
Dear O'leary,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very helpful member of staff when…
Very helpful member of staff when phoning and quick efficient overnight delivery
21 de abril de 2021
Resposta da Bathquest
Dear Dawn,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Terrible approach to providing a…
Terrible approach to providing a refund.
Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked but refused to refund me. Completely obstinate in their approach.
20 de abril de 2021
Opinião espontânea
Resposta da Bathquest
Unfortunately we were unable to accept the return of this item as it was not in a resaleable condition. Ripped boxes covered in plaster splatter means we cannot sell this to another customer.
Bathquest
Really pleased with service when I…
Really pleased with service when I ordered the water softener.
Arrived quickly, so would recommend trading with them.
14 de abril de 2021
Resposta da Bathquest
Dear Ken,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Delivered on time good price
14 de abril de 2021
Resposta da Bathquest
Dear James,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
would have like a email to confirm…
would have like a email to confirm order otherwise very good
9 de abril de 2021
Resposta da Bathquest
Dear Customer,
Sorry you couldn't find your email confirmation, unless the email entered in checkout was in correct, a confirmation is always automatically sent out to allow us to proceed with the order. Sometimes it can end up in the spam/promotions inbox and get lost.
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very good service Very helpful
7 de abril de 2021
Resposta da Bathquest
Dear Customer,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.