My experience is that the company never answers the phone, never gets back to you. I think they are rubbish and will be taking my business elsewhere. They obviously only what to deal with their custom... Ver mais
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Leia as opiniões dos outros
Excellent replacement batteries, my v8 lasts far longer on the regular suction setting, so much so I rarely need to charge it. On the high speed setting i've yet to run down the battery in normal use... Ver mais
Great products at great prices but contacting them is a problem. When someone finally gets back then the advice is great, but it took repeated phone calls to the contact number which was intermittentl... Ver mais
Easy to find what I wanted on their website, cheaper than I saw elsewhere too. Would've been next day delivery but the courier had an issue, it turned up within 48 hours though so still good!
Informações sobre a empresa
Escrito pela empresa
We are based is east sussex in the south east of england and have been trading for 11 years we sell generic Battery replacements for Dyson Vaccuum cleaners our batteries have the very best lithium Cells inside
Informações de contacto
east sussex , BN6 8HG, Hassocks, Reino Unido
- batteryshopsussex.co.uk
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I great service placed order and received it…
I placed order and received it precisely on the time given 👍
8 de julho de 2022
Quick and efficient service
Quick and efficient service. The new battery did the trick and sorted out the stop start issues with our Dyson V6.
8 de julho de 2022
Dyson battery
Dyson battery. Fast delivery, VFM, and got the seal of approval from a hard working cleaning lady.
8 de julho de 2022
So far so good
So far so good. The battery arrived with an almost full charge. It's worked well so far, time will tell if it was worth the money.
7 de julho de 2022
Good battery came quickly
5 de julho de 2022
Poor product and poor customer service
I ordered a replacement battery for my Dyson V8. While it works, the battery runs out very quickly - nowhere near a full battery charge. I emailed customer support and received a pretty blunt reply instructing me to phone the engineers during the week, and no apology. I have tried phoning the engineers 3 times but without any luck. The small amount extra it costs to buy an original battery from Dyson is certainly worth it, and I regret wasting time (and money) on a poorly functioning imitation from a company with poor customer service.
5 de julho de 2022
Opinião espontânea
Resposta da Battery shop Sussex
Hi ive just checked our phone records you called today twice at 3.05 and then straight back at 3.06 our engineers were busy on another call you were instructed by our call system to leave a message and your phone number and the engineers would call you back but you ignored this both times and just put the phone down so nobody had the chance to assist you ???
There are 4 possible causes for your dyson V8 to stop running prematurely and its extremely rare for one of our batteries to develop that fault especially in the short time you have had it I suggest calling the engineers again tomorrow and if there helping other people on the phone simply take advantage of the free call back service we offer .
Great value
Great value,at last I can use my wand vacuum cleaner without the battery dying after 10 minutes.
5 de julho de 2022
Everything about this transaction was…great!
Everything about this transaction was perfect
Delivery warnings etc were a dream
Congrats
5 de julho de 2022
Good website & fast delivery
Good website clearly identified the correct battery for my Dyson, and speedy and safe delivery.
4 de julho de 2022
Prompt service
4 de julho de 2022
Excellent replacement batteries
Excellent replacement batteries, my v8 lasts far longer on the regular suction setting, so much so I rarely need to charge it. On the high speed setting i've yet to run down the battery in normal use as I've little need for it apart from carpet edges, my old original dyson batteries couldn't even last 10 seconds on the fastest setting. Very pleased
4 de julho de 2022
The product arrived in a timely manner…
The product arrived in a timely manner with clear instructions. I have only used the dyson with the new battery for a week but is working perfectly.
4 de julho de 2022
Five stars is good enough why elaborate?
3 de julho de 2022
Brilliant service all the way.
3 de julho de 2022
Exceptional serviceExceptional service.
Exceptional service. Thank you (Highly recommended) These guys can’t be faulted
2 de julho de 2022
Product was as described and delivered…
Product was as described and delivered on time. An excellent service.
2 de julho de 2022
Great Item and fast delivery
1 de julho de 2022
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