Baum Guitars Opiniões 

Baum is delivering great products with attention to details and what is important. Ordering and follow up is fairly simple and feels honest and direct - delays are communicated and explained when needed.
I feel I am taking seriously as a customer.

I bought a Wingman a year ago and I’m super satisfied. I mostly used it during recording sessions and the sound and the feel stands out. Very dynamic with a richness of overtones.

Great company. Great guitars.
Great people. Great service!
I now have 2 Baum guitars and I LOVE them 🔥

Useriøs virksomhed med en enestående dårlig kundeservice

They sold me a guitar which was told to be on stock, took the payment in advance and did not send the guitar out on the following 10 days. Now I have to wait to get my money back. Never again I would order a guitar from Baum Guitars.

I cancelled a preorder and was told "Of course — we’ll proceed with the refund for your order" nothing happened for 3 weeks.
After asking about the refund again, it took several mails where an Baum employee wanted to convince me to keep my order or to buy something else and I needed to get very direct until I finally got the refund (within seconds after the last mail).

Everything is just a big marketing thing as you might expect from their Insta appearance.
Don't recommend it.

I ORDERED A GUITAR AND AFTER 4 MONTHS I STILL DID NOT GET IT. THEY KEEP POSTPONING THE DELIVERY FOR INTERNAL REASONS THEY SAY. I AM SO FRUSTRATED. I WOULD NEVER ORDER A GUITAR WITH THEM IF I KNEW IT WOULD TAKE THIS LONG. I AM STILL WAITING AND RUNNING OUT OF PATIENCE. IF I DON'T GET IT THIS MONTH, I WILL HAVE TO ASK MY MONEY BACK.

The guitar itself is not bad - a Wingman. However, the intonation is off, it buzzes and the frets are not well finished. The support guy offered to pay for a luthier to sort out the buzzing and at that stage support was responsive. However I decided to return it. But now 10 days later I still have not been sent a return label. I will update this review as things progress. At the moment I am not impressed at all.
EDIT : I finally got a label and sent the guitar back. Almost two weeks later I have not even had an acknowledgment. I strongly suggest you do not buy one of their guitars. I will update if I ever get a refund.