Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified. Great work guys, keep it up!
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Leia as opiniões dos outros
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver mais
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver mais
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre BBQ Spit Rotisseries
Escrito pela empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito pela empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Informações de contacto
59 Brunel Road, 3198, Seaford, Austrália
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,7
Excelente
3 mil opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding service. Would recommend!
Ordered a last minute Father’s Day gift and was skeptical as to whether it would be delivered in time. For reference, I ordered Thursday afternoon and needed it delivered by Sunday morning. I had asked the customer care team online via web chat whether they thought it’d come in time, or if there was anything I could do to get the order to be delivered in time. A very kind customer service representative advised me that I would likely receive the item in time if I ordered through express shipping, but I understood that there wasn’t much they could do once the item was with Aus Post. Nevertheless, 24 hours later, the item has been delivered! Well in advance of the deadline. In great condition, exactly what I wanted. Couldn’t be more pleased with the service from these guys.
4 de setembro de 2025
The item is well made extremely well…
The item is well made extremely well packed and well priced
1 de setembro de 2025
Charcoal tray.
Very happy with the quality and quick delivery i recommend spit rotisserie to anyone looking for good quality products 👍.
3 de setembro de 2025
Beyond sensational!!
Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a function at home for 30 friends, two pieces of lamb, a piece of pork, piece of beef and chicken. Everything cooked to perfection with barely a poke with the tongs from us. If you have been thinking about getting one, just do it!
12 de agosto de 2025
Always great customer service and…
Always great customer service and quality product
11 de agosto de 2025
Good service and on time
11 de agosto de 2025
Brilliant service
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!!
Absolutely brilliant service!
More than 5 stars actually.
Been kept in the loop the whole way through the process, from ordering to delivery.
Will definitely order again from BBQ Spit Rotisserie’s!!
Abe the best thing, it’s an Aussie Company, that’s outstanding!
Thank you
27 de agosto de 2025
Great range and prices
Great range and prices, coupled with fast postage makes for a great place to purchase from!
27 de agosto de 2025
Like how quickly I receive the your…
Like how quickly I receive the your product but had damaged bag on opening product half the bag empty in the post bag
25 de agosto de 2025
Resposta da BBQ Spit Rotisseries
Hi David,
Thank you for taking the time to leave us a review.
We’re so sorry to hear about the damaged bag you received—that’s certainly not the experience we want for our customers. We truly appreciate your feedback, and in order to resolve this, we will be reaching out to you via email shortly. We hope to hear back from you so we can make this right.
Thank you for your patience and understanding.
Thank you,
Kind Regards
Jade D.
BBQ Spit Rotisseries
All good thankyou
21 de julho de 2025
Quick responses ,communication and…
Quick responses ,communication and delivery time ,all shorter than expected . Will definitely use this efficient company again.
11 de agosto de 2025
Easy transaction
Easy transaction, great communication and updates, and prompt dispatch. Thank you!
20 de agosto de 2025
Quick easy checkout and products…
Quick easy checkout and products shipped very quickly
15 de agosto de 2025
They just keep on giving
They just keep on giving. AAA+++ Service and fast shipping 5 days to New Zealand
18 de agosto de 2025
Fast delivery
18 de agosto de 2025
Always get our butchers paper from…
Always get our butchers paper from here. Have for 7 years. Always good, prompt service and value.
14 de agosto de 2025
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