Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified. Great work guys, keep it up!
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Leia as opiniões dos outros
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver mais
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver mais
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre BBQ Spit Rotisseries
Escrito pela empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito pela empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Informações de contacto
59 Brunel Road, 3198, Seaford, Austrália
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,7
Excelente
3 mil opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering Online a Breeze
Person I was dealing with was efficient, proactive and knowledgeable about what I needed, and this made ordering online simple.
24 de março de 2025
Resposta da BBQ Spit Rotisseries
comments like these make us love what we do. Enjoy!
I found the items i was looking for…
I found the items i was looking for then I had an online chat with customer service in which the representative was very helpful and directed me to the exact items, cost of items way below other suppliers, certainly recommend these guys for any outdoor BBQ equipment.
19 de março de 2025
Resposta da BBQ Spit Rotisseries
Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.
Website was easy to negotiate
Website was easy to negotiate, pricing appeared good, a very smooth ordering process all around.
18 de março de 2025
Resposta da BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
Great range.
The team at Seaford were very helpful and knowledgeable. They have a great range of BBQ's, Rotisseries, Smokers & Grills. I found exactly what I wanted. I would highly recommend this store.
17 de março de 2025
Resposta da BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
BBQ Features were well explained by…
BBQ Features were well explained by staff member who was very friendly and helpful
15 de março de 2025
Resposta da BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
Resposta da BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
courteous and prompt service
7 de março de 2025
Resposta da BBQ Spit Rotisseries
Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.
Speedy post and love the risk it
Speedy post and love the risk it. Tried it at a family gathering and had to have it
2 de março de 2025
Resposta da BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
Very happy with the service we…
Very happy with the service we received, spent time explaining the product, very friendly and helpful. Highly recommend.
5 de março de 2025
Resposta da BBQ Spit Rotisseries
Hi Sue! We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
good customer service
4 de março de 2025
Resposta da BBQ Spit Rotisseries
comments like these make us love what we do. Enjoy!
The products I needed were available
The products I needed were available, ordering was easy and I received delivery the next day.
4 de março de 2025
Resposta da BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
Love Galley Mate BBQs.
Love Galley Mate BBQs.
Great product knowledge and helpful staff. Quick delivery.
3 de março de 2025
Resposta da BBQ Spit Rotisseries
Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.
Resposta da BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
Fantastic service a pleasure to deal…
Fantastic service a pleasure to deal with fast response
28 de fevereiro de 2025
Resposta da BBQ Spit Rotisseries
comments like these make us love what we do. Enjoy!
Great online and instore shop for all…
Great online and instore shop for all things BBQ. No need to go anywhere else.
25 de fevereiro de 2025
Resposta da BBQ Spit Rotisseries
Hi Dale! Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.
Just put my order through and it is…
Just put my order through and it is already on its way. Obviously haven`t received it yet, but the online ordering was easy.
25 de fevereiro de 2025
Resposta da BBQ Spit Rotisseries
We are glad that you are happy with our service. Happy Barbequing!
Resposta da BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
Worst piece of tin foil ever
Worst piece of tin foil ever, also supplied all wrong sizes so nothing matches. Do not use
21 de fevereiro de 2025
Opinião espontânea
Resposta da BBQ Spit Rotisseries
Hi Justin,
We’re really sorry to hear about your experience. That’s not what we’d want for any of our customers, and we’d love the opportunity to make things right.
We’ve looked through our system but haven’t been able to find an order under your name. We’d really appreciate it if you could share a few more details so we can investigate what’s happened and work towards a solution for you.
Our after-sales team is always happy to assist with any concerns, whether it’s a quality or sizing issue, and we’re here to help however we can. Please don’t hesitate to reach out—we’d like to sort this out for you.
Thank you so much and we'll look forward to hearing from you.
Kind Regards
Jade D.
BBQ Spit Rotisseries
Have always found both products and…
Have always found both products and when store was in Sydney advice ( sad that it closed ) products always well made and durable marinades like Kosmos good to use and have .
16 de fevereiro de 2025
Resposta da BBQ Spit Rotisseries
Hi Steve!
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!
Resposta da BBQ Spit Rotisseries
Hi Jay!
We are glad that you are happy with our service. Happy Barbequing!
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