I recently visited the Beauty Outlet at The McArthur Glen Outlet and was overly amazed with the items in store. I purchased a number of items and was shocked at how reasonable the prices were.... Ver mais
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Leia as opiniões dos outros
The customer service team responded to all emails very quickly and we're always so helpful in all communications. There was an issue with an item and the team immediately offered an apology and a refu... Ver mais
I originally left a negative review as I had received makeup that was out of date. Since contacting Beauty Outlet customer services, they have given me a full refund and have assured me that date chec... Ver mais
A empresa respondeu
Fantastic value ordered skinny tan ( tan & Ton wonder serum 144ml express one hour’s normally my sister paid £31.99 for one I find it on this site £3.99 each it’s best bargain of the year I ordered... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our vision is simple: to deliver the widest choice of beauty products available at the most competitive prices. We’re relevant, fast moving and have an acute awareness of trend. Beauty Outlet caters for all ages and our teams are trained in offering tailored advice for personal needs. We make a difference to how people look and feel and are committed to consumer experience.
Informações de contacto
Tower Court, PE25 2RW, Skegness, Reino Unido
- 02034101909
- CS@beautyoutlets.co.uk
- beautyoutlets.co.uk
4,5
Excelente
649 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What a good company great products lot cheaper than the high street and their customer service is excellent
What a good company their customer service is excellent would highly recommend there products are great I will definitely be buying again
31 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Hello Christine,
Thank you so much for taking the time to leave us a review!
It's great to hear that you were satisfied with your products and we thank you for recommending us and we hope to see you back soon.
Thank you
Jess
Great prices, fast delivery & fab customer service!
Great prices & fast delivery. Had a broken bottle of nail varnish which was very quickly resolved & replaced due to fabulous customer service. Will definitely order again.
28 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Hi Gabbie,
Thank you so much for taking the time to leave us a review, we really appreciate it!
It is great to hear that you were happy with the service we provided, and that we were able to resolve the problem with the product in a timely manner; we hope to see you back soon!
Thank you,
Jess
Great products, very helpful staff
Yesterday I visited Beauty Outlet at Livingston to buy gifts for my friends and relatives as I heard many high opinions about their products. As I never wear make up, I could not decide what to buy. I approached a staff called Emma for help. She was brilliant. She explained what they are used for without making me feel like stupid.
27 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Hi Dee,
Thank you so much for taking the time to leave us a review, we really appreciate it!
It is great to hear that your shopping experience at our Livingston store was such a successful one, and that Emma was able to help you pick the right products.
We will also ensure these lovely comments are passed onto the store!
Thank you,
Jess
Quick delivery, very happy
Really quick delivery, cheap good quality/ premium products. Very happy.
24 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Good Afternoon,
Thank you for your kind feedback.We appreciate you taking the time to leave us this review and are so glad you were happy with the service you received from us! We hope to see you shop with us again.
Thank you,
Jess
Professional and supportive. feedback.ortive staff
Professional and supportive staff, Went with my wife, The staff was supportive especially A Gentleman Called AARON who simply explained all the facts to my wife. I am grateful.
20 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Hi,
Thank you so much for taking the time to leave us a review, we really appreciate it!
It is great to hear that your shopping experience at our store was such a successful one, and that Aaron was able to help you pick the right products.
We will also ensure these lovely comments are passed onto the store!
Thank you,
Jess
Excellent experience…
Excellent value for money and high quality products. Excellent communication skills and quick response after having a missing item. They sent it next day delivery after emailing me straight back. I will be using this site again and will be recommending to family and friends. Thank you. 5 stars
3 de janeiro de 2024
Opinião espontânea
Resposta da Beauty Outlet
Hi Amy-Jane,
Thank you for your kind feedback and review. I am so please I could help assist you with an issue you had with your order. I hope to see you shop with us again in the future.
Thank you,
Reba
I had an amazing experience
I had an amazing experience, i brought from them on the 27th December and it arrived 2 days later. Everything arrived in prefect condition and sealed. I will be buying from them again!
27 de dezembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Alice,
Thank you so much for your lovely review! We are so happy you are please with your order and the service you have received! We look forward to seeing you shop with us again soon!
Thank you, Reba.
Very good response time all item in…
Very good response time all item in stock and very quick reply to emails will order again
28 de dezembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Afternoon Sue,
We are so glad you had a great experience with our online store. Our main aim is to ensure all our customers are satisfied! We hope to see you shop again with us soon!
Thank you,
Reba.
Helpful and honest
I ordered two products, they emailed me to say one was out of stock, I didn’t see the email in time and they sent a replacement - the product they replaced it with is something I now use every day that I wouldn’t have normally chosen. They were really communicative and kind, and I spoke to them after they had sent the products and honestly I will always use them now because of this. Super helpful, honest, I’ve recommended them to friends.
1 de outubro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Caz,
Thank you so much for your kind review. We really do appreciate you taking the time to leave us a review. We are so glad you were happy with the service you received from us! We hope to see you shop with us again.
Thank you,
Reba
I asked to cancel my order
I asked to cancel my order, and they did with no problem. I will definitely order more and recommend it to family and friends. Thanks again Beauty Outlet!
17 de dezembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Morning Gabi,
Thank you so much for your kind review. We are so glad we could assist you with your request of cancelling your order.
We can't wait to see you shop with us again.
Thank you,
Reba
Most products had no seal
Most products had no seal or were previously opened, disgusting. I spent £30 and refuse to use the majority of items.
Not gonna lie, they packed everything really well and made sure nothing would break.
21 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Morning,
We are extremely disappointed to hear that you were unhappy with your order with us. Most of our items are sealed into multipacks, hence why some products are sent without seals. This is due to how the manufacturer/wholesaler distributes their products and we cannot prevent this. If you are unhappy, please drop our customer service team an email and they will be sure to help resolve this for you as soon as possible: cs@beautyoutlets.co.uk.
We hope this hasn't ruined your experience in shopping with Beauty Outlet and we hope we can resolve this for you.
Thank you,
Reba.
Some items I ordered were out of stock…
Some items I ordered were out of stock they emailed to ask wot I wanted to do a refund or replacement item then my items arrived the next day all packed well will be doing another order x
25 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Afternoon,
Thank you so much for your 5* review. We appreciate you taking the time to leave us this review and are so glad you were happy with the service you received from us! We hope to see you shop with us again.
Thank you,
Reba
Thank you for a great service… fast…
Thank you for a great service… fast delivery, very friendly service and great prices A*
22 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Shireen,
Thank you for your kind review! We are so glad you are happy with the service you have received. We can't wait to serve you again in the future!
Thank you,
Reba
perfect service highly recommend after…
perfect service highly recommend after placing order one of my items was out of stock i was informed by email straight away if i wanted a refund or replacement item to the value of out of stock item cant fault this site great bargains fast delivery and 1st class service from REBA. thank you
20 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Sharon,
Thank you so much for your lovely review! I'm so glad you were pleased with the service provided by us. We hope to see you shop with us again in the future!
Thanks so much! Reba.
Brilliant come quickly perfectly…
Brilliant come quickly perfectly packaged will recommend and order again
17 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Afternoon,
Thank you so much for your review. We are so glad you're happy with your order. We can't wait to serve you again soon!
Thanks, Reba.
First order very pleased
Placed my first order on late on tuesday and recieved items on Thursday, absolutely brilliant .Excellent prices and not too expensive delivery costs which often puts me off ordering cosmetics online , would definitely use again and thoroughly recommend
16 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Good Afternoon,
Thank you so much for your kind review! It means a lot to us that you have taken the time to leave such a positive review. We're so happy you're thrilled with your order- this is our main aim. We hope to see you shop with us again in the future!
Thank You, Reba!
My New Favourite Site!
I found this gem of a site a few weeks ago and ordered at the beginning of November for the first time. I had such a good experience I placed a second order not long after. The prices are incredible, I’ve had my eye on a £33 foundation which I managed to get for £5 thanks to the beauty outlet. Shipping is super fast, the products are wrapped beautifully and customer service is excellent. Nothing but good things to say about this company, they are truly great.
1 de novembro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Rebecca,
Thank you so much for your lovely review! We are so happy you are please with your order and the service you have received! We look forward to seeing you shop with us again soon!
Thank you, Reba.
Resposta da Beauty Outlet
Good Afternoon,
Thank you so much for you 5* review! We are so glad you're happy with your experience in shopping with us! This is our main goal to ensure our shoppers have the best experience with us! We hope to see you shop with us again in the future!
Thanks,
Reba
Got delivered to the wrong address and…
Got delivered to the wrong address and when I eventually received the package it was incorrect.
25 de setembro de 2023
Resposta da Beauty Outlet
Hi Caragh,
Please accept my sincere apologies for this. I apologise that the item you received wasn't the product you had expected, however, we hope this hasn't ruined your experience in shopping with us and we hope we can rectify the problem promptly for you.
Thank you,
Reba
First time using Beauty Outlet
First time using Beauty Outlet. Every few weeks I trawl the internet searching for one of my staple products only to find I have to buy it from America at £30 a pop!! Imagine my delight when it popped up for £3.99 at Beauty Outlet! Also Elizabeth Arden liquid lipstick which is £18+ on the high st - an absolute steal on Beauty Outlet.
My order arrived within 2 days!! In 2 parts as I messed up my order but even so, an absolute bargain. Big thanks to Jo and Toni. Toni deserves an award for the packaging and neatness - I’ve never seen anything like it! I’ll definitely be back!! ❤️
1 de outubro de 2023
Opinião espontânea
Resposta da Beauty Outlet
Hi Jo,
Thats great news! Thank you so much for the fabulous review- I will inform Jo and Toni. I am sure this will make their day. We are so pleased that you will be a returning customer. We can't wait for you to shop with us in the future.
Thank you,
Reba.
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