Beds4U New Zealand Opiniões 

671
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had exceptional considered advice from Beds4u. She explained why the style of mattress I was sleeping on does not work for a lady in her 70s. I'm very happy with my Tempur adjustable bed. Delivery w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery was prompt and they did great with getting it into the home without making a mess. The bed is comfy. The women we spoke with in store was knowledgeable and able to assist us with explorin... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

No complaints about the mattress once it arrived. But really need to sort the shipping out. Can't give someone a delivery date then not communicate that its actually wrong and not arriving for over a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We found Beds 4 u purely by luck one morning while having a coffee at a local café. Our youngster son needed a trundler bed and they had these so off we went to visit the Napier store. We were greeted... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de camas
  2. também em
  3. Loja de colchões
  4. Loja de mobília para quartos

Escrito pela empresa

It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

671 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(671)

98 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

The online experience is way better than in store

Well I was going to buy from the store in tauranga but the service there was poor, I went in and the man there was just on his phone watching what seemed to be tiktok or something and as this was the first time buying a bed for myself I wasn’t sure if this was how it was supposed to be but after around 20-30 minutes of looking for myself and testing by myself seems he still didn’t notice I was there I had to go and get his attention and then the whole time he was showing me beds he seemed agitated with every question I was asking like he didn’t want to be there at all so I left and decided to go do my purchase online which was a great experience it was very easy and that’s why there is a 3/5, after purchasing online I received a call from the man at beds 4 u tauranga to ask how I was going with my bed search and already seemed like he didn’t want to be calling but after I told him that I ended up buying online he seemed very agitated and even scoffed at me and then hung up, let’s say I won’t be going back to that store but I will visit the online store or the one in Mt Maunganui for hopefully a better experience

17 de outubro de 2025
Classificada 5 em 5 estrelas

Great communication

Great communication, delivery on time, good price, well packaged, bed looks and feels great. Very happy with the purchase and would recommend to others.

16 de outubro de 2025
Classificada 5 em 5 estrelas

Value For Money

Good service namely Anu and team
Good price
Good timing
Good problem solving
Good parking
Good location

4 de outubro de 2025
Opinião espontânea
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Rudy,

Thank you so much for your kind words! We're glad to hear you had a great experience with Anu and the team. It’s wonderful to know you were happy with our service, pricing, and timing. We appreciate your support and look forward to seeing you again!

Regards
Beds4U Team

Classificada 5 em 5 estrelas

Great bed. Great price.

Great beds. Great range. Great prices and sales. Helpful staff.

12 de agosto de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Callum,

Thank you so much for your kind words! 💙
We’re thrilled to hear you enjoyed your experience with Beds4U. Our team works hard to offer great beds, unbeatable prices, and friendly service — so it’s wonderful to know it shows!

We look forward to helping you again soon. 🛏️✨

Regards
Beds4U Team

Classificada 5 em 5 estrelas

Buying was made easy

Buying was made easy, communication with delivery was easy, and the young men who dropped off the bed was lovely and helpful.
So over all the experience with beds 4 u was a delightful experience

27 de setembro de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi R, Thank you so much for your kind words! We’re delighted to hear that your buying and delivery experience with Beds4U was smooth and enjoyable. Our team always strives to make the process as easy and friendly as possible, and it’s great to know the delivery team made a positive impression.

We truly appreciate your support and hope you enjoy your new bed for many restful nights ahead!

Warm regards,
The Beds4U Team 🛏️

Classificada 5 em 5 estrelas

Excellent service from beginning to…

Excellent service from beginning to end.
The bed is fantastic, brilliant communication and delivery was super fast.

15 de setembro de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Helen,
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your new bed and that everything went smoothly from start to finish. Enjoy your great night’s sleep!
– The Beds4U Team

Classificada 5 em 5 estrelas

Super helpful

Super helpful, when I wanted to add a base to my order, excellent bed for a great price. Fantastic delivery service

10 de setembro de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Sim,

Thank you so much for your wonderful feedback! We’re glad to hear our team could help with your order and that you’re happy with your new bed and delivery experience. Enjoy your great night’s sleep! 💤🛏️

Warm regards,
The Beds4U Team

Classificada 5 em 5 estrelas

Delivered in good time

Delivered in good time, plastic wrapped to keep clean. Stored in my garage until Xmas visitor arrives.

13 de setembro de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Denise,
Thank you so much for your kind feedback! We’re glad to hear your order arrived in good time and was well-protected. We hope your Christmas visitor enjoys a great night’s sleep!

Kind regards,
The Beds4U Team

Classificada 5 em 5 estrelas

Thanks Onehunga Store

Thanks Onehunga Store. Excellent product. Helped us to get what we were after. Great after sales service as well too! Recommend,!! Lawrie

26 de setembro de 2025
Opinião espontânea
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Lawrie,

Thank you so much for your kind words and recommendation! We’re thrilled to hear the Onehunga team could help you find exactly what you were after and that you’re happy with our product and service. Enjoy your new bed! 🛏️✨

Warm regards,
The Beds4U Team

Classificada 5 em 5 estrelas

Excellent service and great buying

Excellent service and great buying. Found Sandra in Napier and Suzy in Hastings very helpful. Can’t wait to get my new bed😁

21 de setembro de 2025
Opinião espontânea
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Dave,

Thank you so much for your lovely feedback! We’re delighted to hear that Sandra and Suzy were able to make your experience such a positive one. We can’t wait for you to enjoy your new bed — here’s to many great nights of sleep ahead! 😄

Regards
Beds4U Team

Classificada 5 em 5 estrelas

Awesome Bed

We found a great bed for my oldest child at a great price. She wouldn't go to sleep in her own bed until we got this one.

24 de agosto de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi RG,

That’s so wonderful to hear! 💤💙 We’re so glad your daughter is loving her new bed and finally settling into her own space comfortably. Thank you for choosing Beds4U — we hope she enjoys many nights of cozy sleep ahead!

Sweet dreams from all of us at Beds4U ✨

Regards
Beds4U Team

Classificada 5 em 5 estrelas

Order was processed quickly…

Order was processed quickly communication was helpful and friendly

13 de agosto de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Gboi,

Thank you so much for your kind feedback! We’re delighted to hear that the process was smooth for you — from payment to delivery updates, and all the way to South Taranaki. We truly appreciate you choosing Beds4U and look forward to serving you again.

Kind regards,
The Beds4U Team

Classificada 5 em 5 estrelas

Bed is fantastic and as advertised

Quick response, easy to pay, updated on delivery, as I had to have delivered to south of taranaki.

14 de agosto de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Shannan,

Thank you so much for your kind feedback! We’re delighted to hear that the process was smooth for you — from payment to delivery updates, and all the way to South Taranaki. We truly appreciate you choosing Beds4U and look forward to serving you again.

Regards
Beds4U Team

Classificada 1 em 5 estrelas

Absolutely not comfortable beds to…

Absolutely not comfortable beds to sleep in worst beds ever, no one should buy the Dahlia queen bed set is not what you would expect because they are high up. I literally have to climb onto my bed just to get into it and you can’t tuck your sheets in properly because the bed is too heavy to lift and you can’t get a full refund is disgusting

31 de julho de 2025
Opinião espontânea
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Charlene,

Thank you for taking the time to share your feedback with us — we’re truly sorry to hear that your experience with the Dahlia queen bed set hasn’t met your expectations. We understand how important comfort and practicality are when it comes to a bed, and we regret that this has caused you disappointment.

Our team would love the chance to look into this further and see what options we can provide to improve things for you. Could you please reach out to us directly at customerservice@beds4u.co.nz or share your order details so we can assist you right away?

We value your trust and want to ensure we resolve this to your satisfaction.

Kind regards,
The Beds4U Team

Classificada 2 em 5 estrelas

Poor quality

Beware the quality isn’t great!
We bought a high end type (and cost) king bed couple of years ago from Beds4U.
Over last 6-9 months we have had allergies and asthma flare ups. Also kept getting so much blue dust on all bedroom and hallway furniture. Thought it was our aircon filter but after having them serviced the dust was no different. We found the cause of the dust by coincidence of a spring clean moving the bed. The ‘new’ bed base was throwing out so much dust under the bed that the vacuum cleaner couldn’t collect the clumps up in one pass. Found the bed base materials were seperating. Had this sealed up and after a few weeks now -‘NO DUST’
We don’t recommend this companies products for anybody paying so much money to go through the health problems we have experienced. As well as the extra cost employing someone to work on the bed seal up.

28 de agosto de 2025
Opinião espontânea
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi Mark,

Thank you for taking the time to share your experience — we’re very sorry to hear about the issues you’ve faced with your bed and the impact it’s had on your health. This is certainly not the experience we want for any of our customers, and we take feedback like yours very seriously.

We would like to investigate this matter further to ensure it doesn’t happen again and to see how we can best support you. Could you please contact us directly at customerservice@beds4u.co.nz with your order details? Our team is committed to resolving any product concerns promptly.

Thank you again for bringing this to our attention — we truly value your feedback and the opportunity to improve.

Kind regards,
The Beds4U Team

Classificada 5 em 5 estrelas

Excellent communication throughout

Bought my bed online, was an easy straight forward process
Communication was great through out, delivery was Excellent right through to within half an hour of arriving. 10 out of 10 to shipping drivers

21 de julho de 2025
logótipo da Beds4U New Zealand

Resposta da Beds4U New Zealand

Hi there,

Thank you so much for your wonderful review! We’re thrilled to hear the online process was easy and that our team kept you well informed. We’ll be sure to pass your praise along to our delivery drivers – they’ll love hearing it! Enjoy your new bed!

Regards
Beds4U Team

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