Took ages to arrive was addressed to the incorrect address (and I checked and I had put in the correct address). The product was used and broken. I emailed them to ask for a refund and haven't got a r... Ver mais
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Being a newbie to wet shaving and living with mild eczema, it has taken me three years to fully trial this shaving soap. Made from Goats Milk, it soothes and nourishes the skin. The lavender and orang... Ver mais
I bought 'Conscious Skincare' Chamomile Toner, really love it and intend to use this from now on. It's gentle on my rosacea prone skin and is hydrating, rather than drying. Also love that their produ... Ver mais
I ordered this lotion in response to the recent sunny weather because my legs do not have any natural ability to tan. I was very pleased that the order came so wuickly. The lotion is everything I have... Ver mais
Informações sobre a empresa
Escrito pela empresa
Be Kind Beauty was born when I discovered how difficult it can be for those who desire to find ethical beauty. You can spend hours browsing through brands and products to try and find the cruelty free choice. Be Kind Beauty has been created to allow us to find the cosmetics and skin care that are truly cruelty free, have ethical values and enrich our lives. If you would like to find out more about me and the story behind Be Kind Beauty please see our story on the website.
Informações de contacto
Willow Lane 151, LA1 5PX, Lancaster, Reino Unido
- mail@bekindbeauty.co.uk
- bekindbeauty.co.uk
Não respondeu a opiniões negativas
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Took ages to arrive was addressed to…
Took ages to arrive was addressed to the incorrect address (and I checked and I had put in the correct address). The product was used and broken. I emailed them to ask for a refund and haven't got a reply.
Fine service, no issues.
I was skeptical about ordering from a closing down sale, but my order was dispatched and arrived ahead of the estimate.
Delivery took longer than expected
Delivery took longer than expected
The make up pencils were very hard. This may not be the company’s fault as it was a brand.
Didn’t reply to my email. However the items did arrive and were packaged satisfactorily.
My product went missing
My product went missing, I contacted both the delivery company and Be Kind Beauty - delivery company said to contact BKB - which I did. Have never had a reply.
Some days later my product arrived (rogue driver had marked all deliveries in our street as delivered when they weren’t - I only know this thru talking to neighbours tho as still no helpful responses from delivery company!), but if it hadn’t there was no other way of resolving the issue as nobody at BKB ever replied to my emails. I notice on BKB it says Closing Down Sale so I would avoid at all costs now in case there are any issues with your product or delivery. Customer Service is non-existent. Shame because the previous experience I had, and the product, were both good.
Very late delivery
Very late delivery. Was not able to reach the company either via email or phone. Had to call my credit card for fraud to resolve the case. Would give zero if I can.
Out of date products.
I ordered a Jane Iredale lipstick on 20th December. It arrived on time but it smelled and isnt the usual texture. I have been using this lipstick for 5 years. It is " OFF ".
Despite emailing the company I have had no response and have chased.
I wouldn't use this company , unusable product and they still have my money.
Easy to order..mascara arrived promptly…
Easy to order..mascara arrived promptly and was well packaged.
10 days money taken and no goods
I made an order 10 days ago, my money was taken from my account immediately. I have received a confirmation email and then nothing. Now 10 days later I am wondering what has happened. The fact that the money was taken and no further information has definitely concerned me. If the company is closing down then it should not be taking the money so readily if they perhaps cannot send the goods. I would be grateful for a quick response please.
Lovely products - shame they use EVRI
The choosing and purchasing process was easy and straightforward on the website, and the product is fabulous, and my partner loves it. However, BeKindBeauty's choice of EVRI as a courier would definitely make me think twice before ordering from them again. It was only luck and managing to speak to the driver on this occasion that got it delivered at all.
Quick delivery
Ordered two items which were dispatched and arrived quickly and in good condition. Really pleased and will use them again.
Great sale
Thanks for the nicely packaged item. It arrived it perfect condition
Terrible customer service and lies
Terrible experience the site says 10 business days max for delivery it's going on a month and I still have not received my order when I contacted the company their response was oh well you'll just have to wait we can't speed up shipping. But as a company ur responsible for properly displaying accurate information on your site for your customers. I will never place an order from this place again I've never had to wait so long for an order and then get such a bs response from the company my bank is also in the process of retrieving my money from the order I still haven't received a month later.
Reliable shop with a good range of products
Products all arrived very quickly. Would order again.
The candles that i received were nice
The candles that i received were nice, but one was missing and I still haven't received a full refund.
Very good price and great quality.
Very good price and great quality.
Very happy with delivery time.
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