I cannot thank Siân enough for the exceptional level of care and professionalism she demonstrated throughout the entire selling process. From our very first conversation to the completion of the sal... Ver mais
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I can't recommend Bells & Whistles Luxury enough. They are my number one go to for high-quality pre-loved designer bags!! Their collection is updated weekly showcasing so many beautiful and unique pie... Ver mais
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I am a frequent buyer on the preloved bag market but had not heard of this company until my Google search for a particular bag showed they had one in stock. I checked their website and social media a... Ver mais
A empresa respondeu
Wonderful experience, great selection of pre-loved items and I was over the moon to find my dream bag. Great customer service, very quick to reply to queries/messages (the perks of supporting small bu... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Combining a love of all things designer and a passion for all things pre-loved, Bells & Whistles Luxury was officially formed in March 2021. Our journey began at the home of pre-loved and ‘planet friendly fashion’- eBay. We gained a lot of traction and many repeat customers from all over the world, receiving a track record to be proud of. 2023 sees the launch of our new website, allowing you to shop and sell directly with us. No third party or resale platforms - just us. What more could you want we hear you ask? Go and check out our selection, I’m sure we could tempt you with a bag or two…
Informações de contacto
40 Foregate Street, WR1 1EE, Worcester, Reino Unido
- contact@bellsandwhistlesluxury.com
- bellsandwhistlesluxury.com
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I cannot thank Siân enough for the…
I cannot thank Siân enough for the exceptional level of care and professionalism she demonstrated throughout the entire selling process. From our very first conversation to the completion of the sale, she was incredibly attentive, responsive and reassuring, making the whole experience feel completely seamless and stress free. Siân purchased several of my designer bags, which has genuinely made such a difference to me during a personal situation, and for that I am extremely grateful.
She is an absolute pleasure to deal with, and I wouldn't hesitate to recommend her to anyone looking for a trustworthy, professional and genuinely lovely person to work with.
Thank you again, Siân. I look forward to dealing with you again in the future! 🤍
Highly recommend my bag arrived as…
Highly recommend my bag arrived as described beautifully packed will be using them again

Resposta da Bells & Whistles Luxury
Fantastic company for preloved designer items
I am a frequent buyer on the preloved bag market but had not heard of this company until my Google search for a particular bag showed they had one in stock. I checked their website and social media and felt confident purchasing from them. My bag arrived within 48 hours and was perfect (better than described actually). Packaging was done with care and I have no doubts whatsoever about the authenticity of my (YSL) bag. I will definitely bookmark this company for my future preloved purchases.

Resposta da Bells & Whistles Luxury
Just made my first purchase with Bells…
Just made my first purchase with Bells and Whistles and it definitely won’t be my last! My bag arrived super quick and in pristine condition 🧡 communication was fab and even sent a link when the bag I was after went on sale. Can’t wait to wear my bag out and looking forward to my next purchase ☺️ thank you!

Resposta da Bells & Whistles Luxury
A dream come true 👜💜
I honestly can’t recommend Bells & Whistles Luxury enough. From my initial enquiry through to receiving my very first dream Chanel Flap Bag, the whole experience was exceptional!
Sian was absolutely fantastic throughout. She was so patient with all of my questions, arranged additional videos in natural daylight so I could inspect the bag fully, and never once made me feel pressured into making a decision. Her communication was warm, genuine and incredibly helpful from start to finish.
When my Chanel Mini Flap finally arrived, it was even more beautiful in person and exactly as described. It was beautifully packaged, and I couldn’t be happier with my purchase – it’s such a stunning piece! 😍🤩💜
It’s clear how carefully their collection is curated and how much they genuinely care about both the pieces they source and the experience they provide for their customers.
Thank you so much again to Sian for making my first Chanel Flap such a special experience. I’ll definitely be keeping an eye on your future arrivals and wouldn’t hesitate to purchase from Bells & Whistles Luxury again. 💜

Resposta da Bells & Whistles Luxury
Fabulous Chanel bag
Fabulous Chanel bag, I absolutely love it thank you. Excellent communication from the seller. My order arrived promptly & well packaged

Resposta da Bells & Whistles Luxury
Wonderful experience
Wonderful experience, great selection of pre-loved items and I was over the moon to find my dream bag. Great customer service, very quick to reply to queries/messages (the perks of supporting small businesses). Literally so easy from start to finish - would highly recommend. Thank you so much!

Resposta da Bells & Whistles Luxury
GORGEOUS
It took me ages to decide to order, but I am so glad I did. I fell in love with a Mulberry Softee bag in the most gorgeous blue leather. I placed my order and Sian messaged me the next day to advise a label had come off the bag and did I still wish to purchase. Fantastic service, I had missed this but didn’t mind so continued with the order. It arrived really quickly, beautifully wrapped and packaged. It’s GORGEOUS 😍. I am beyond happy with it and would highly recommend Bells and Whistles. I will definitely buy from again.

Resposta da Bells & Whistles Luxury
First time purchasing and I couldn’t be…
First time purchasing and I couldn’t be happier with the service! The bag arrived in absolutely amazing condition - genuinely box fresh. Ordered and my item was delivered all within a day and a half. Super impressed with the speed and quality. Will definitely be purchasing again!

Resposta da Bells & Whistles Luxury
If I could give 10 stars
If I could give 10 stars, I would!
Absolutely fantastic experience from start to finish! The entire selling process was incredibly speedy, smooth, and efficient. Communication was excellent throughout, with constant updates at every stage (even though it only took 48 hours from start to finish!) so I always knew exactly what was happening. Everything was handled professionally and stress-free, making the whole experience far easier than I expected. The team was friendly, responsive, and genuinely helpful from beginning to end. I couldn’t be happier with the service and would highly recommend them to anyone looking for a fast and hassle-free selling experience!

Resposta da Bells & Whistles Luxury
Absolutely amazing service always
Absolutely amazing service always
Always happy to advise and help you make the right decision.
After service experience excellent and next day delivery on my bags .
I have bought several now and so happy with them all

Resposta da Bells & Whistles Luxury
The service was amazing
The service was amazing, so quick and helpful and I would recommend to anyone. Products are of good quality.

Resposta da Bells & Whistles Luxury
Slow Response and Poor Customer Experience
I wouldn’t recommend submitting your designer bags for sale here. The process is extremely slow, and after waiting a long time for a response, I was simply told they weren’t interested! The lack of communication and efficiency made the whole experience frustrating and disappointing. Definitely not worth your time.

Resposta da Bells & Whistles Luxury
Excellent Seller
Excellent Seller. Item despatched swiftly. Great communication. Beautiful designer bags at affordable prices. Highly recommend.

Resposta da Bells & Whistles Luxury
Beautiful item just as described (a YSL…
Beautiful item just as described (a YSL small LouLou), and very prompt postage. Arrived perfectly packaged.

Resposta da Bells & Whistles Luxury
Very happy customer
I’d had my eye on a bag for years and then spotted the pre loved bags on Bells and Whistles. I saw the one for me on a fantastic offer and snapped it up and am so glad I did. Fantastic customer service, super fast delivery and the condition of the bag and all of the care cards and the dust bags were impeccable. One very pleased customer here.

Resposta da Bells & Whistles Luxury
Sian is absolutely amazing
Sian is absolutely amazing. I have sold a few bags to her and purchased the one YSL
I have always wanted and I couldn't be happier. Everything happens smoothly and with so much care and attention. Wouldn't hesitate in recommending her to anyone

Resposta da Bells & Whistles Luxury
Excellent from start to finish
From start to finish, this was such a great place to shop. I bought online after seeing a bag I’ve been wanting for some time. The person who dealt with me couldn’t have been more helpful. Extremely prompt and very friendly. My bag is in excellent condition and packaged really well. Delivery was very quick. Communication excellent. I would purchase from here again in a heartbeat. Thank you

Resposta da Bells & Whistles Luxury
The service I received from bells and…
The service I received from bells and whistles luxury was nothing short of exceptional. Sian respected my position as a private seller and kindly evaluated the luxury bags at hand that I was looking to sell and provided clear rationale and detail behind the market price they could achieve as well as what bells + whistles were able to offer. I would not hesitate to recommend this company simply due to the fact that not only do the employees have a significant amount of expertise, but critically integrity as well. of course I would expect to receive the same service as if I was a purchaser of their bags. It's nice to know that I know where to go in the future. Should I have an expensive requirement to keep a loved one happy! 😆

Resposta da Bells & Whistles Luxury
I was so impressed by the service I…
I was so impressed by the service I received I have now made my second purchase with bells & whistles
The first bag, an LV arrived beautifully packaged in perfect condition as described
It gave me the confidence for my second purchase
Another beautiful bag, an unused Bulgari, in original packaging
I would highly recommend anyone considering a purchase to go ahead

Resposta da Bells & Whistles Luxury
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