Beltwell Opiniões 

137
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I like this product and I like use it 🥰 well ... my skin is not crumpy and hard … just soft … but just last several months my skin in lower legs started be discolored to light brown. I do not like th... Ver mais

Classificada 5 em 5 estrelas

This is the 2nd product I've purchased from Beltwell. The leg messagers were very helpful with reducing the swelling in my legs. I purchased the Lymflotion & it worked better than other products I've... Ver mais

Classificada 1 em 5 estrelas

Please people do not buy from this company. I bought a pair of slippers that had no support (bottom of slippers no cushion) I contacted then right away and they offered a 50% discount which I never re... Ver mais

Classificada 5 em 5 estrelas

Belt well consistently provides the most unique and the best fitting socks for someone like me who has lymphedema like a big dog in fact some of the socks reflect that image with the puppy flopsy but... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

We sell products for circulation and leg health products that fit. Beltwell was founded in 2021 when the founder struggled to find anything that fit his mother's legs. That's when they decided to make their own affordable wraps and compression products that fit. Now, Beltwell has expanded into new products and collections that help circulation and mobility for people with different health struggles.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

137 opiniões

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Respondeu a 100% das suas opiniões negativas

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4,1

Todas as opiniões

(137)

58 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

HORRIBLE Customer Service & Deceptive Return Policy

0/5 Stars - if I could give NEGATIVE stars I would!

I purchased products totaling nearly $200, but the design was terrible and completely impractical for daily use. The items were too complicated and cumbersome to be functional.

The Problem:
Their website clearly states a "60-day return policy" with "full refund" for returns. However, when I contacted them for a standard return within this timeframe, they offered only 50% refund plus demanded 50% of the purchase price for return shipping costs - none of which is mentioned anywhere in their published policy.

What Actually Happened:
-Initial offer: 50% refund + expensive return shipping
-After I referenced their own policy: 70% refund to "keep the items"
-Never offered the full refund their website promises

Red Flags:
-Return policy on website doesn't match actual practice
-Classic bait & switch - advertise generous terms, then make returns difficult/expensive
-High-pressure tactics to accept partial refunds
-"Return shipping costs" that equal 50% of purchase price
-Won't provide prepaid return labels despite policy suggesting full returns

Bottom Line:
This is the epitome of a deceptive business practice. I'm reporting them to the FTC and BBB for false advertising. While I eventually accepted a partial refund to avoid further hassle, don't expect to get your full money back if products don't work for you despite what their website promises. And trust me, I will be getting lawyers to get the 70% refund I'm owed as they are now no longer returning my emails. As a former journalist for nearly two decades, I was born to deal with deception like this.

Would I buy again? Absolutely not. Shop elsewhere.

29 de julho de 2025
Opinião espontânea
logótipo da Beltwell

Resposta da Beltwell

Please share your name with us or your order number so we can make it right for you immediately. Or directly contact us at beltwell@beltwell.com

Classificada 5 em 5 estrelas

Great Products

Great Products. I have been getting all of my items from Beltwell for the last few years when they just had the wraps. They get bigger by the days. I won't buy my wraps from anywhere else. Beltwell wraps, slippers and everything else are great. I will say this money better spent with Beltwell.

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad customer service

I received two pairs shoes for wide feet they were not wide at all. I've tried to connect their customer service the line tell you all the agents are helping other customers leave your they'll contact you within 72 hrs. So I called several times at different times and all agents are still busy come NOW it goes the a voice messaging I've become very dissatisfied with this company already it has no regard for customers concerns. I'll never order anything from them ever again PERIOD 😡😡😡😡😡😡🤡 And if I see any fees other than shipping and handling I will file a LAW SUIT AGANIST the company.

27 de julho de 2025
Opinião espontânea
logótipo da Beltwell

Resposta da Beltwell

Hello, please share your name with us or your order number so we can make it right for you immediately. Or directly contact us at beltwell@beltwell.com.

Classificada 5 em 5 estrelas

Great fit

Great fit. Very effective at reducing swelling. Arrived promptly. This is second set I ordered for my husband.

8 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful calf wraps

Was excited to recieve my beige calf wraps they are wonderful ..Infact I have recommended them to others . I ordered the short, and they fit perfect and work very well I cam walk farther and much better and can also stand longer . I wore them with a pair of dark jeans and the color from my jeans got on them.
Thank you

7 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. YOU HAVE BEEN WARNED! THEY WILL NOT REFUND YOU 100% AS THEIR WEBSITE GUARANTEES THEY WILL!!!!!

25 de maio de 2025
Opinião espontânea
logótipo da Beltwell

Resposta da Beltwell

Please share us your name so we can help your case.

Classificada 4 em 5 estrelas

I love Beltwell

I love Belt well, from products to customer service. My last purchase was the slippers. I had high hopes for them, but the bottoms are to narrow for my feet. I can't walk in them. I'm waiting till the end of the 69 days, and I'll be in contact to see what can be done to correct problem.

1 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They will cheat you.

They shipped the product late thereby missing the window for use of the product by an out of state traveler. Thern instead of refunding my money they offer 50% off and when I say NHO. I never hear from therm again. They are a crocks and robbers. DO NOT PURCHASE PRODUCT FROM THEM. You will get cheated if you have any problems.

15 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company doesn't honor their refund policy

I've reached out numerous of times and Stephanie has been inattentive regarding my refund. Customer support has been ineffective. I feel frustrated and upset with the lack of communication I've been receiving from this company. My emails have been ignored which is very unprofessional. This company is a
scam!!! They have a 60 day risk-free 100% hassle free satisfaction guarantee, you get every penny back - no questions asked on their website which is used to deceive customers.

12 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

BAD CUSTOMER SERVICE

I purchased the foot wraps. Unfortunately, they didn't work for me. They dont even come close to wrapping closed like in the demonstration videos. After being offered only a 30% refund OR a replacement product, I selected a massage roller. Then I was asked to confirm my choice several times which I did several times. A couple days later I was sent the 30% refund. Multiple emails to the company have been ignored. The stated refund policy says full refund or replacement and I got neither one of those. I will never order another product from them again.

1 de maio de 2025
Opinião espontânea

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