Scam. They took my money-replied that the shipmen is on the way. Then closed down. no website-the link they sent all inactive. no reply to the email. I purchased with american express. they will inves... Ver mais
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Leia as opiniões dos outros
Dreadful as the garment bears no resemblance to the one advertised They REFUSE to take the returns despite the 30 day guarantee. They kept saying shirt was linen but it’s artificial textile I am n... Ver mais
The whole shop thing is a cover for clothes that can bought on the likes of Temu etc. Only one shirt was vaguely linen- the rest printed polyester. Save your money - clothes are not £££s, more l... Ver mais
Chinese imposter company with shonky products that will look nothing like the AI generated images on their website. Don’t accept their ‘no refunds’ policy. Pursue a chargeback via your bank who wi... Ver mais
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- bennettandivykensington.com
Sem histórico de convites para avaliação
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DREADFUL
DREADFUL! If I could leave one star I would. This is a con company, not based in London not even the U.K. Its a Chinese con. The shirt I bought was described as an elegant Linen Summer blouse. It was polyester. They trade under several names Ella and Nora being another. On the website it states there is a 30 day money back guarantee on any item ,if not satisfied, but they do not honour that. I wish I had read the reviews before ordering. SPAM.
Not even worth one
Not even worth one - but wasn’t able to give zero
The product I received was awful - a poor representation of what I ordered.
After numerous emails from varying places refusing to honour their quoted terms and conditions I passed on to my credit card company who swiftly obtained a refund. Lesson learned!!!
Shocking produces
Shocking produces. Nothing like the images on their website. DO NO BUY!!
Only giving 1 star as cannot leave…
Only giving 1 star as cannot leave zero. DO NOT BUY ANYTHING FROM THESE PEOPLE. Their listing pictures are nothing like the product received and they just won’t entertain a return and refund despite their listings make a thing of 30 day refund availability.
Order never came don’t buy from this…
Order never came don’t buy from this company
This company is horrendous
This company is horrendous. Do not buy anything from them. They do not have a family business in London, the stuff comes from China. It’s total rubbish when it arrives and although they offer 30 day returns on all items, that’s a lie and would not refund my very poor quality clothes as they said they were specially reduced items. All items are reduced so that’s a farce. Nothing is like the photos. The material is thin and not what is shown.
Absolute scam
Absolute scam, dreadful quality and like others on here say that they will not refund you! Customer Services not helpful at all.
It’s a scam.
If I could give minus stars I would
If I could give minus stars I would. Awful experience. Product quality so cheap can tell a child in a foreign sweat shop has made it.Do not get anything from this company ever. They do not give you a refund when asked just fob you off despite sending photo evidence of product, nothing like what was ordered.Disappointed and very angry at being conned.
Products are NOTHING like what the…
Products are NOTHING like what the pictures show. Described as COTTON and LINEN and they arrive as cheap polyester like something out of SHEIN !!!
AI generated pics of clothes that are in fact really rubbish quality
Didn't provide an invoice. Item arrived with delay and was really cheap quality, not linen as advertised but cheap polyester. They refused to provide returns address, flouting consumer law by saying no returns for sale items which is illegal. They're actually a company that regularly uses multiple names -Ella and Nora, etc, that sets up AI generated website and content, and scam people with cheap products. They switch names when they receive too much negative feedback.
Update: I reported this to my bank and successfully had the money refunded.
Completely fake advertising
Completely fake advertising. Agree with the other reviews I’ve read - refund policy a lie. There is no shop. Quality is awful and communication is a waste of time. Please do not buy from this company.
Scammers
Scammers! No refund policy. Products not as described or quality. AVOID at all costs. I'm complaining to the police fraud dept & trading standards as well as going to my bank. ZERO stars if I could.
An absolute “rip off”!!!!
An absolute “rip off”!!!!! 😡
As all other reviews say! So angry with myself that I didn’t look into this company before I stupidly went ahead and ordered from them!
Items received totally different to advertised, total crap, and appalling quality!
Refusing to refund me, lesson learned! 🤬
This is a Chinese scam Ive worked out…
This is a Chinese scam Ive worked out how to recognise these set ups
You can get compensation from your credit card company, take photos keep all correspondence, I received a refund through Mastercard, avoid all adverts on Facebook in particular
I would give them no stars
I would give them no stars. Complete rip off. Not as advertised. DO NOT BUY FROM THIS COMPANY. THEY ARE SCAMMERS .
Won’t give refund even though states 30 day money back guarantee
Chinese imposter company with shonky…
Chinese imposter company with shonky products that will look nothing like the AI generated images on their website.
Don’t accept their ‘no refunds’ policy. Pursue a chargeback via your bank who will generally refund you as the goods do not match their description. Provide screen grabs and photos as evidence. Often you can do this in your banking app or their website and will only take a few minutes.
Echo what every one else is saying
Echo what every one else is saying. Totally misleading that this company is London based. It's not!!! Avoid at all costs.
Scam
Scam. Cheap imports from China.
Advertised as linen, but 100% polyester.
Do not buy from this company
Scam!!!Cheap interpretation from China
Scam!!!Cheap interpretation from China, they don’t refund, don’t trust and buy anything from there!!!
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