Well I had some water damage too my tipple coat on the ceiling I was at a bit of a loss what to do But along came Jason patched it an matched it up perfectly saved me a lot of money an he blended i... Ver mais
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Leia as opiniões dos outros
Ordered glass balustrade for our terrace. Paid 50% upfront as glass was custom. Kept delaying install date until we revived an email to say company had gone into liquidation. Have lost over £8000 and... Ver mais
Paid £2000 for shower glass. They kept pushing install date back, giving various excuses (installer in hospital, etc.). Install "tomorrow" then "next week." Finally, they sent an email saying they hav... Ver mais
From first making a telephone enquiry to making the final payment Bespoke Frameless Glass have been a very good company to work with. Chis came and carried out the design, with Dan and Ollie fitting... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
BFG offers an extensive product and service range for domestic, commercial and business properties throughout Bristol, Bath, Cheltenham and Gloucestershire, as well as the surrounding counties of Avon. Our expert team pride themselves on their skill and efficiency in bringing you quality glass crafted and installed with close attention to detail. We promise highly affordable rates with guaranteed work and total customer satisfaction.
Informações de contacto
Unit 8b, Avondale business centre, Woodland way, BS15 1AW, Bristol, Reino Unido
- 01179612709
- info@bespokeframelessglass.com
- bespokeframelessglass.com
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Very professional service
Very professional service, kept informed throughout. Very happy with the result, would highly recommend.

Resposta da BFG
fantastic from start to finish
Frameless glass have done a fantastic job on my staircase glass. From initial contact to completion they were very efficient and kept me up to date with the whole process. I would defo recommend them.

Resposta da BFG
Top Quality workmanship and Service
We are thrilled with the balustrade, it is even better than we hoped. Everyone was friendly, helpful and wanted to ensure that we received the best of service - which we did ! I would thoroughly recommend them to have a quality and stunning finish.

Resposta da BFG
We were delighted to use Bespoke…
We were delighted to use Bespoke Frameless Glass to replace the railings and toughened safety glass on the twelve baconies at our block of flats in Bristol. Chris, Danielle and the fitters were all extremely helpful and we were all very pleased with the outcome. The balconies look wonderful and we would have no hesitation in recommending Bespoke Frameless Glass for this type of work. Thank you BFG for doing a great job.

Resposta da BFG
Absolutely let down by this company.
Absolutely let down by this company.
We traveled 180 Miles to attend an appointment to measure up for a bespoke shower screen. Appointment had been booked for weeks and I had asked many times if the company would be happy to come to Devon. The website says they cover the South West. I was even given a price for the extra travel costs and an estimated arrival time. The day before I left home to make the journey I telephoned to check once again that the appointment would take place. It was confirmed, I made the journey. An hour before, the director of the company was due, he called to say he would not be coming as the job was not worth his while. The wasted experience cost me time and money in travel costs. Absolutely shameless!
Riana, the company's Enquiries Assistant, provides an extremely professional and customer focused face to this company, but unfortunately she was not supported by her management team who blamed her for taking the booking. The director who I spoke to failed to acknowledge that this appointment had been booked a month ago and a deposit had been taken, blaming your employee for this is poor and unprofessional.
No offer of compensation for time and money this has cost me. The upshot was the guy decided he didnt fancy the journey on the friday before a bank holiday. In truth the company knew the distance and had calculated the additional £150 per visit they were going to charge me, let me add that would be 2 visits. We had agreed the amount based on mileage so all along they knew the distance. Only decided not to come on the actual day. This job was booked three weeks previously.

Resposta da BFG
The entire team at Bespoke is…
The entire team at Bespoke is phenomenal, all the way from sales to the consultants to the installation team. We had a very unique shower door to fit with many complexities and they came up with a beautiful, functional solution with very high quality. Not only did they meet our needs, but when our shower door handle came in differently from what we expected, they reacted incredibly quickly and sorted it immediately within hours (it was no fault of theirs, just misalignment on the expected door). We are beyond happy with our door and their service - will definitely recommend!!

Resposta da BFG
Bespoke Frameless Glass excellent
Bespoke Frameless Glass fitted a partition between my kitchen diner and conservatory. The result was an excellent glass partition that didn’t make the two rooms look so separate., they still let plenty of light in and still gives a feeling of very large space.
From start to finish the service and personal contact was excellent, and special thanks to the fitting team who were efficient ,polite and very tidy.
Would recommend Bespoke Frameless glass without hesitation.

Resposta da BFG
Excellent job from quote to…
Excellent job from quote to installation. Cannot fault the process in any way.

Resposta da BFG
Bespoke frameless glass were a pleasure…
Bespoke frameless glass were a pleasure to work with from start to finish. Happy to recommend to anyone.

Resposta da BFG
Very efficient company and…
Very efficient company and competitively priced, did everything in the short timescale and very professional fitters, couldn’t recommend them enough.

Resposta da BFG
bespoke shower enclosure…worth every penny
Bfg fitted a bespoke shower enclosure in our attic conversion, cut to fit into the eaves. From sales to arranging site visits and finishing the work, all of the team were helpful, knowledgeable and easy to deal with. Highly recommended.

Resposta da BFG
Great company to work with
Excellent, friendly service from first contact through to finished product. All those we delt with were friendly, helpful and professional through out.
We had three external terrace ballustrades and one internal. All fitted perfectly. The guys maintained a Covid safe working environment whilst with us.
We are very happy with the finished product
Highly recommended.

Resposta da BFG
We were very happy with the whole…
We were very happy with the whole experience, the clear communication, great site survey, options explained clearly, changes made quickly and without complaint when we had a change of heart and installation was fantastic too. Even in these difficult times the service was professional and we would highly recommend.

Resposta da BFG
Excellent Service
Excellent service, great communication and professional throughout!

Resposta da BFG
Beautiful Balustrade
We are so pleased with our balustrade, its like a piece of art. The whole BFG team have been so helpful from start to finish. I would highly recommend using BFG if you want great customer service and a high quality finish to your home or commercial premises.

Resposta da BFG
Excellent professional team
Excellent professional team. I am extremely happy with my strong and eye-catching installation and I look forward to working with BFG in the future.

Resposta da BFG
Excellent service
Excellent service, installation was made to look a breeze on a very difficult situation and scaffolding setup.
Dealt with lockdown/covid well.
Would recommend.

Resposta da BFG
Great service and looks stunning
Great service and looks stunning , thanks very much .

Resposta da BFG
Excellent
Excellent - great quality product and service. Highly recommended

Resposta da BFG
Very good reliable professional…
Very good reliable professional service, and a quality product.

Resposta da BFG
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