Best Buy Insurance Opiniões 10

TrustScore: 2.5 em 5

2,6

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Informações sobre a empresa

  1. Agência de seguros

Escrito pela empresa

The Leader in Auto, Home and Motorcylce Coverage


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

10 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Classificada 1 em 5 estrelas

scam i feel like they where charging me…

Scam i feel like they where charging me to much for a service. They said they work for, "Dairyland" and was going charge me 360 in total just for connecting me to Dairyland, they never toll me they where working for them-self.

23 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammy/AWFUL customer service

I needed a driver’s-only insurance policy to meet North Carolina’s requirement for getting a license. I received an email from Best Buy Insurance promoting “Non-Owners SR-22 Insurance Plans As Low As $10 A Month!” That was a complete bait-and-switch.

Jessica Rojas, the agent who contacted me, called multiple times and quoted me $89/month — nearly nine times the advertised rate (her number is, 949-989-4299, do NOT answer). She claimed I could call back the next day, cancel, and get a refund for any unused coverage. That was a lie.

What followed was an absolute nightmare. Best Buy Insurance handed me off to Dairyland Insurance through some agency called Breana’s Insurance Services. It was like playing a game of insurance telephone — no one knew what was going on, and no one took responsibility.

Jessica Rojas has never once answered my calls. Every attempt to reach her goes straight to voicemail. When I call her office, I either get vague promises to “leave a note” or I’m abruptly transferred to random branches mid-sentence, by very rude & disrespectful receptionists. I've emailed everyone involved and the only response I got was from Dairyland — who told me I could face early cancellation fees, directly contradicting what Jessica Rojas had promised.

I would rate this 0 stars if I could. This entire operation is shady, disorganized, and clearly designed to confuse and trap people. Avoid Best Buy Insurance, Breana’s Insurance Services, and Dairyland at all costs. Don’t fall for the low-price bait/false promises like I did. You’ll just end up frustrated, out money, and without support when you need it.

25 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Matt Murray is the freaking best after…

Matt Murray is the freaking best after two days of the run a around from Geico (doesn't provide sr22 in GA and other companies costing a $1000 plus!) Matt was affordable and fast found me the best deal and sent my required documents for the DMV while on the phone. They will continue to get my business! Best experience ever! Used them and save money please!!

19 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is by far the best experience I…

This is by far the best experience I had in a while in my opinion, it take a minute to figure out how to write a rewrite but once I did i kinda wait the customer service was very helpful 10 out 10!!!

11 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I contacted one of the Reps for a quote…

I contacted one of the Reps for a quote for liability insurance and a srr22. The insurance rep ask me very rudely what was my budget and I told him and he gave me a price and I asked him how long do I have before it expires and he said that they deleted right away they had too many customers that they want to deal with. So I told him that I'm not interested and then I hung up he then text me from a number that the insurance company provide for them and said this

I have bigger problems than trying to get a lower insurance rate and then text me a lot of harassing text messages his number was 949-549-1112

9 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Purchased insurance, agents lied

Purchased insurance, agent lied that I will be able to cancel it. Tried to cancel - they say I can't cancel because of the state law. Then other agent confirmed that it is cancelled and I will get a refund soon. Never got refund after 1.5 months

23 de janeiro de 2023
Opinião espontânea

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