Very positive experience
Agent was quick to respond to my request. She was able to provide what we needed at Aluani!
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Agent was quick to respond to my request. She was able to provide what we needed at Aluani!
Chelsea was wonderful to work with from start to finish. She was quick to respond to any questions I had. She supplied us with a ton of helpful information, and kept us informed of upcoming dates that needed our attention. I don’t know why anyone would book without going through a travel agent-it’s a no brainer! And the onboard credit was a nice bonus!! I would definitely use her services again!!
Using Best Day Ever was the best decision I have ever made! I was so overwhelmed trying to figure out all the "things" for a surprise Disney trip for my daughter and granddaughter. After over 5 hours online, and a spinning head, I reached out to BDE. Lisa got back to me within minutes, asked several questions, and within 90 minutes, our entire trip was planned and booked! Resort, park tickets, stroller, meal plans, EVERYTHING!! I will use them for ALL our vacations!
Holly with Best Day Ever Vacations was incredibly helpful with booking our vacation for a group of 10! She was very patient with me and presented some great options for us. I am looking forward to our April trip!
Dana was very responsive, got me all the information i needed, and found great prices (lower than i could have ever found on my own). Everything was super easy and we are all so excited for our trip.
Saw a comment about Best Day Ever Vacations on Google and decided to give it a try. What a great decision! My advisor Haley was an amazing resource and responded almost immediately to every question and request, including adding a day almost as soon as the reservations were booked.
I used Bestdayevervacations to book a cruise for my husband and I next July. Their service was incredible! Our agent, Julie, was so prompt with replies and did her very best to accommodate our requests. We are cruising with our son and his family and she was able to reserve the room right next to them! I am still in awe at how fast her responses were and no request was impossible for her. I highly recommend this agency! We will definitely use them again for any future travel.

Resposta da Bestdayevervacations
****Leaving my original review for transparency but I am amending my 1 star to 4. BestDayEver made good on this issue to my satisfaction. The experience outside of this was fine but I’m not sure I see the value overall if you’re booking for just a small group. We were able to book pretty much every excursion or activity we wanted to attend on our own. The cost for our Disney Cruise was essentially the same as it was on their website. For a large group I can see the value in having a company organize and help book the travel. Booked the wrong transportation, then refused to make it right.
We used Best Day Ever to plan a Disney cruise in August 2026. The pre-cruise portion went fine: our agent booked Disney transportation from the Hyatt at MCO to Port Canaveral and it worked as expected.
The problem came on the return. Mid-cruise I asked our agent to book the same Disney transportation back to the airport. Instead, he booked a private transfer through a third party that could not fit our party & luggage. We found this out standing at the port with our luggage. I ended up paying out of pocket for Disney transportation on the spot.
When I asked Best Day Ever to refund the unused private transfer, they refused. So we paid twice for one ride home, and the agency took no responsibility for the error.
A travel agent’s whole value is handling exactly this kind of logistics. Booking something that didn’t work for my family, and then declining to fix it is the opposite of that. I wouldn’t use them again.

Resposta da Bestdayevervacations
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