As others have said, totally fake product! Emailed the manufacturers with the details and photos and they confirmed it's counterfeit. Won't accept responsibility and having to claim back through PayPa... Ver mais
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Leia as opiniões dos outros
Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Ver mais
A empresa respondeu
Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Ver mais
A empresa respondeu
Fake fake fake!!!! Frontline dog spot on. Looks so much different than from the ones i bought from the shop. Couldnt peel off to get to the product! And when i finally managed to open by using force t... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Units 3-6, Frogmore Industrial Estate, NW10 7NQ, London, Reino Unido
- 0844 802 8888
- info@bestpet.co.uk
- bestpet.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from BestPet.co.uk
Ordered cat food from BestPet as their prices were by far the best I found. The whole service from start to finish was professional and efficient. I was sent emails updating me on the delivery status of my order, and my delivery arrived promptly on the date promised. Will definitely order from them again.
Service & Reliabillity
What you see is what you get. Service and satisfaction with no quibbles!
Thanks
A good offer and good delivery, will Definately shop with Best Pet again.
Reliable products and service
I have only recently started ordering online for food for my cats. BestPet has a straightforward website and ordering system and has proved to be reliable and timely with delivery. I will continue to order from this company.
Competitively priced with good delivery service.
Simple webb site to use. Competitive pricing and good delivery service well protected.
Review of recent purchase-Dog Eye Wipes.
The above item arrived promptly and in good condition.Many thanks.
John Agar.
Excellent service
I've been using this company for some time now. The delivery service is the best ever. I'm kept informed at all stages and received an instant email upon successful delivery. Brilliant!
Good deals & reliable deliveries
Regulary the cheapest supplier of Iams dog food, have nver been let down with deliveries or any other issues
Top Dog !
All round excellent service
I would highly recommend this company. From ordering, to tracking my order, to delivery, the service is excellent. I even got a prompt that I may need to place an order (which I did) to save me running out of my dog food. Thank you
Bestpet for your pet
Always been satisfied with all products that I've ordered very quick delivery
Good quick service
Second order now and each time, everything is updated by email then a few days later the parcel arrives with the correct items.
The wrong dog food was sent
After realising that the wrong dog food had been sent to me I e mailed and explained what had happened. Unfortunately my husband had opened it before he noticed it was not what we had ordered. Best pet were brilliant excellent service the correct food arrived the next day and I was asked to donate the wrong food to a charity which I did . I have used best pet for a few years and will continue to do so although the I will check my order before opening it next time . I've never had a wrong order before . A very good quick service always been very happy.
Best pet / value for money
Excellent web site easy to find products
Slow delivery.
Products arrived but delivery was slow.
Being hounded by email for feedback doesn't help either.
Good value, excellent service
Competitive prices and prompt delivery
Fantastic
Delivery was quick, goods very reasonably priced, website easy to use. Brilliant service, thank you :-)
Excellent Service
Fast, efficient service with a user-friendly web site. Prices are competitive. Would recommend.
Great Prices Great Service
I love this company they have everything i need for my dog. All under one roof at great prices.
Worstpet
I thought this company was OK until they sent me the wrong product, they were very slow to respond, sent me the same wrong product again which I refused. Eventually they arranged collection of the product I did not want that came in the original order. They offered me a voucher for the cost but I asked them to send me a cheque instead as I did not want to use them again. This still has not arrived despite repeated e-mails from me and no response from them. I don't see why I should call their help line which charges for the call - when its their mistake.This has been going on since the 13th June. I hope they see this and send me the money they owe me.
Dry cat food
I like the way things are packed for delivery. I was also impressed to get a reminder email that my cat food might be nearly finished so was it time to reorder, to me that is good customer service. I only hope the new website is as good.
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