Best Sunbeds  Opiniões 38

Best and highest quality tanning equipment company , I have been cooperating with this company for several years and I am very satisfied with their services, very professional and friendly

I am dealing with this company for over 6 years and they have been nothing but supportfull and helpful in buying. I understand that the tanning industry is difficult and sometimes you need to wait for an engineer a couple of days but Bestsunbeds have never let me down.

Worst company you could possibly ever go to with faulty beds not worth what you pay. Under warranty but that horrible Paul argues with you and won’t send anyone out. I’ve had messages ignored and had to pay others to fix the beds that are under warranty. Everyone I’ve spoke to says stay away from this company wish I knew that before I gave them £13,000 of my money for beds that are worth about £5000. Honestly stay away.

I have received excellent advice and service I would not use anyone else now ! Thank you Best Sunbeds !

Only positive experience which this company. The most professional sunbed technicians I ever met in my 6 years experience in tanning industry. Thank you.

Great company, very professional and fantastic equipment from new high quality sunbeds.
With a excellent installation team. Highly recommend using this company.

We just had sunbeds delivered from them. Very good quality beds and proffesional installation team.

By far the best company and installers in the UK. No other companies come close to this companies formalities, communication level and need to please their clients. I’ve used other companies in the UK and in Europe and best sunbeds completely eclipse the competition.

I called them during peak season and wake them to install a brand new sun bed and with a 72 hour period they came straight to our store and completed the most seamless install of our new ergoline Avantgard.

“Dee” has also been incredible in finding spare parts for our 13 sunbeds across the south coast, and she’s always gone and beyond in making sure that our beds are in good working condition.

I Have had very positive experiences. I had good, kwoledgible advise from Dee and Pawel. I have set up a business with amazing beds that are loved by my customers. i have very good quality beds.
I have been treated very well and when ever I have had any questions or minor problems I have had them dealt with by the team. All the engineers are extremely knowledgeable and thoruough.

Have had nothing but positive experiences with this company they helped us out hugely when first setting up our salon. Due to having a bad experience with another company these guys enabled us to open our shop on time and even installing and fixing beds not bought from them. We have used them ever since with no problems from buying beds to products would highly recommend

I have recommend,i purchased all of my sunbeds from the best sunbeds,my experience was great and still i am dealing with some other things .dee and pawal both really great in dealing with me even sunbeds are really amazing .

I have used Best Sunbeds for a few years now. I have bought beds from them, creams and I always retube all my beds with them. I have always found them really friendly and professional and they provide the very best in products, beds & tubes. I find them extremely knowledgable of the tanning industry & always very helpful. I highly recommend Best Sunbeds.

I am expanding the business and i decided to use Best Sundbeds again. They guided me from day 1, always had the time and patience. Can't recommend enough

DO NOT USE THIS COMPANY!!
We have had nothing but problems with best sunbeds since the installation date of our sunbeds in march and these problems are still on going! the sunbeds have constant problems still yet to be resolved by best sunbeds even after them visiting 4 times to try and resolve them which they clearly can not do! They always have an excuse as to why somethings is not working and its usually blamed on us they do not take any responsibility for themselves. they caused damage to our premises when installing our sunbeds apparently because there was limited space, yet we was told before they arrived we could put up our cubicles for the beds to go in before then after was told we shouldn't have and this is why damage was caused? wires were left hanging every where and just a mess in general they only tided them up on there last visit to us a couple of weeks ago. Even though we ordered 2 of the same models of laydown beds they seem to be slightly different. one of them does not play music when plugged into the radio like we was told it would. the other water spray does not work as well as the other and the hood of the bed does not lock on one of them but does on the other so the acrylic can not be held up, we was not shown how to use the sunbeds once installed or sent any manual until asked. It has become apparent that you also need a pin to get into the service menu of the beds this has not been given to us and we have emailed them twice asking for it and we are now just being ignored. they do not know what they are doing and make ALOT of mistakes we was told we had only paid £7200 of our deposit when we had actually payed £7300 we had to check our bank statements to prove this as they were adamant we had not payed that much then no apology when they realised we were correct. they are no longer acknowledging our emails they just keep calling and emailing us for there money we are holding back due to not having fully working sunbeds. we have now lost our faith in them and are having to pay another company to come in to resolve the issues for us once and for all. We have never had so much stress caused from one company its awful! If I listed all the problems we have had I would be here forever! all very similar to there bad reviews already submitted so its clearly not a one of thing you can also see from there replies that them blaming the customer for there problems is also a regular occurrence! YOU NEED TO START TAKING RESPONSIBILITY! We wish we could give the beds back and go else where!

I started my Buisness nearly 3 years ago and decided to go with this company Best Sunbeds they installed 3 beds for me and I recently just had my 4th bed installed by these guys. On their most recent visit with the new bed my room was slightly different to the other rooms causing the chimney for the ventilation not to fit, after speaking to the lovely dee they immediately made a temporary one for me then returning a week later with a new one free of charge bearing in mind my salon is in Wales. I always order all my stock creams etc with best beds and will continue to do so as their products sell really well at my salon. I have had a few problems and things I’m unsure of but don’t all Buisness’s but they are always at the end of the phone to sort it out would definitely recommend dee paul and the rest of the team if you was considering opening up a Tanning studio 😀

Had an excellent experience from start to finish with all at Best Sunbeds Ltd. Dee was so helpful and informative when we needed advice on which beds were most suitable for our salon. There was no hard sell or pressure to take the ‘most expensive’ equipment. We spoke to a few companies and Best Sunbeds got our vote!!
We ordered 4 beds in all.
We had a complete nightmare with our 3phase upgrade, but Dee was always on hand to offer advice and reassurance. We were never charged extra for the ever changing installation dates and when the guys came to install the beds, they were very professional and courteous.
When ones of the beds had a problem with the LEDs, they sent an engineer next day at no extra cost to resolve the issue. Perfect.
We have ordered creams and accessories since, all with no problems whatsoever.
We would definitely recommend Dee and the whole team at Best Sunbeds to anyone considering opening a salon or upgrading their equipment.

AVOID THIS COMPANY AT ALL COSTS!!

BULLIED INTO SENDING PAYMENT TO THIS COMPANY FOR OVER PRICED FAULTY BEDS

LORRY ARRIVED AT MY SALON WITHOUT PAYMENT MADE, PRESSURED INTO SENDING PAYMENT IMMEDIATLY AS THE ENGINEERS WERE ALREADY HALF WAY THROUGH BUILDING THE BEDS IN MY SALON

• BEDS ARE 14 YEARS OLD
• OLD TUBES IN ONE BED
• ISSUE WITH THE BED WHICH HAS MADE TWO BULBS NOT WORK WHICH WAS INFORMED THAT THIS IS DUE TO FAULT WITH BED NOT THE BULBS
• LEFT WIRES HANGING
• DIRTY SUNBEDS
• OLD DIRT BUILD UP EVERYWHERE ON THE BEDS
• VENTS WERE ATTACHED POORLY TO THE SUNBEDS BY THE ENGINEERS - ONE VENT DRILLED IN AND THE OTHER VENT TIED TO THE BED

• NOT FIT FOR PURPOSE
• ENGINEERS LEFT MY SALON AGREEING THE VENT THAT WAS FITTED BY INDEPENDANT COMPANY WAS FINE - TO LATER LEARN THAT THEY WERE NOT ADEQUATE AS THE BED KEPT CUTTING OUT DUE TO POOR VENTILATION

DO NOT PURCHASE FROM THIS COMPANY

AS SOON AS THEY HAVE YOUR MONEY THEY DO NOT WANT TO KNOW

if something faulty with there bed then there not willing to fix under warrenty
unless you pay and claim its your fault not theres beware