betmgm.ca Opiniões 

These clowns banned my account for asking about bonuses in their automated support bot, WITH MONEY IN MY ACCOUNT THAT I CANT WITHDRAW! Do not I say do not trust these scumlords that operate this site.

I have been with Betmgm for quite some time and honestly never had an issue regarding customer service. I was playing a game and won $7.40 but the win did not register into my account. I reached out several times to customer service to explain, even showing them pictures and still they denied me, saying my only winnings were .40 cents. Could I have been wrong, sure but they didn't even offer an explanation, only that I wasn't getting the $7.40 which showed I won. One of the things I discovered about another website is that if you win anything through a promotion you keep that money, there is no playthrough required. I will no longer use Betmgm because to me customer service is key. In the grand scheme of it all was it worth losing a customer over $7.40, shows you just don't care.

BetMGM completely drains your balance in minutes with zero playtime. The Survivor game tricks you by giving quick upfront wins to hook you, but once the bonus features are fully loaded (like the flames being full), it refuses to trigger and just eats up hundreds of dollars. It is a straight-up trap designed to bleed you dry. Stay away.

I got 10 free spins so I was trying it out. The game is painfully slow and I honestly would not waste money on this.

My daughter opened up a fake account (17) not old enough to gamble. She lost almost 40K. I contacted them and they said that she provided ID. I asked for the ID she provided. They could not find it!! Such a crooked company all BetMGM are rigged. They don’t care about their customers just about the money… Allowing minors to gamble away their life savings and just not worrying about the consequences.. Pure greed..

I would give a zero, but Trustpilot doesn't have one. Played a year ago, got so fed up that I self excluded for a year, rarely won anything at all. Started playing again 3 days ago, nothing has changed. There isn't even a hint that you might win something. Once you deposit your money, it's all downhill from there. I've self excluded for 5 years, have never done that with any other site. Hopefully I'll remember in 5 years how horrible the site is.

Horrible company that just steals money. You can tell the games are rigged and not going out off random number generators. How illegal activity like this is allowed to go on in Canada baffles me. Stay far away
Fanduel is so much better

Refuse to refund my money.
Site doesnt work on anything i have to use it.
Both app an website.

So I’ve been on mgm for years and it’s gambling you win you lose that’s the game but anyone wanting to gamble should definitely not use this site anymore it seems like the win ratios are turned way down in the last week I’ve probably deposited over 300 and not a god damn dime back she’s going down hill fast.. like I said I realize it’s gambling but after being and using the site for years it’s done not worth it good for sports betting not for casino it’s garbage

Playing here for years. Mainly poker. I’m a consistent winner in Omaha and have never had trouble with withdrawals. I’ve won big on slots and lost more as it goes for slots. I’ve had many generous bonuses offered for poker and sports and had no trouble meeting them. Again withdrawals have never been a problem. These donkeys in the comments deposit once or twice in the casino, lose money and post a one star review. Get real.

if I could give it zero stars, I would I signed up through a link given to me in my email for bonus and all that an, I signed up.. went and confirmed my email went and confirmed my identification and then I deposited money just to find out. I don’t qualify to play there because I don’t live in Ontario. I live in British Columbia so right off the bat they should’ve not let me open the account very least, not accept my money. I asked for my refund. They told me it would have to wait a few days. I waited. They tell me oh we processed your withdrawal and it should be in your account. Well, it’s been three weeks and I’ve gone back-and-forth with them and the company that does the e-transfers and money for them and basically they told me send a bank statement showing that you never received your funds which I did and now they’re ignoring me.

I have spent money and play every other day and I cant get my bonus spins. Thinking about taking my business somewhere else

If you like getting emails that tell you you have "FREE SPINS" and then get into the casino only to see nothing, and then get told to send a screen shot to "support" and they "should" get back to you in 72 hours, well, this is the place for YOU. WHAT casino makes a customer wait 72 hours for spins they FORGOT to add to your account?? I mean, is this the dinosaur ages? Why aren't the agents able to add them like all the other casinos?? Oh wait - it gets better - that 72 hours, well, they usually DON'T get back to you - and even worse, they NEVER credit spins that are "missing" - I am owed hundreds of free spins from this casino, and I literally had to STOP writing them about it because all it does is, well, NOTHING! This casino is mediocre at best, but I find that this whole extra long wait period for ANYTHING to get done on your account - that's just unacceptable, really. To leave emails telling a LOYAL customer that they have a prize and then they don't ADD that prize, well, that's just evil. I'd deposit somewhere else if I were you, I have been here since this place opened for Ontario, and my loyalty means NOTHING here - don't play here for the GREAT SERVICE, there is NO service in fact, and that's unfortunate. Very VERY frustrating casino for this reason.

They have a variety of games but I have played on here daily now for months straight and I have very few cashouts. The only thing that seems to be good is the bonuses they offer compared to other casinos, thats it. Payouts are totally lacking and they need to revamp the mgm card as not everyone is able to get to Vegas to retrieve points.

DO NOT PLAY HERE!!! EVER!! Ridiculously low RTP, and nonexistent bonuses!! Absolute scam! The other day I spun over 1500 spins on a 95% RTP game and won literally $0! Not even a line pay. Today, 2 games 95% and 95.5%. 350 spins into one and down $250 on $0.50 spins, 300 spins on the other and down $225. Absolutely NO bonuses on either game! These same games on Bet365 have a bonus every 50-100 spins. MGM is an absolute scam and it's proven it over and over for the past 5 months. DON'T PLAY HERE!!

Being a long time online gambler, I have and still do use a few different sites I’ve never felt it necessary to write a review.
First, customer service is non existent which is sad. Help desk is useless and emails to support go unanswered
I’m currently a platinum member on this site and with the higher tier level the rewards are less than a new member just starting out. When you do get a promo you win 10 cents in 25 spins to just add insult to injury. Lol
Brp points don’t add up which they should be increasing at a higher percentage and they control the dollar value of which you can redeem. Meaning I have to have 2000 brp points before I can redeem which means now they control my money
I have noticed dollars don’t add up to the winnings you see I’ve gotten into bonuses and should have done ok only to see once it’s tallied up it’s less than I expected. That has happened a few times but there’s no where to prove it unless you video record your entire play.
The platform will have a connection error or just randomly kick you out and restart the game if you are winning Once your back in the game is no longer playing the way it was, your bonus gets skipped or the progress to the bonuses are reset and you start all over again. I have also played games for extended periods of time and when I exit the game to go back to the lobby. I see I wasn’t even signed into the platform. So my play wasn’t even registering it was just taking my money, This too seems to be happening when you are winning a bit. I notified help desk only to get no help. I was told to email support with a picture of the error but that’s the thing the system isn’t giving you “Heads up”
Time to change. So if you’re just starting out. I wouldn’t recommend. There is better sites out there and to me customer service and appreciation is extremely important and you won’t find that here.
I have told help desk I was going to contact the gaming authority and they couldn’t care less. So that will be my next email to write

Besides the fact that this casino has horrible payout rates, I made a deposit, the casino decided to add a bonus match without me consenting and then all of a sudden the hundred dollars I put in was hijacked by them. I couldn’t withdraw my portion because they added a bonus telling me I have to play $400 worth to get my hundred dollars back of my own money! I can understand them putting a wager play through amount on the portion they gave me but to say I can’t withdraw any portion of my own money that I put in there out of my own bank account is criminal. I told customer service that, and now all of a sudden I am blocked right out for some reason, not allowed to login at all. And of course, customer service has no answers as usual. (your issue has been forwarded to the relevant department) it’s been 3 days so far and Nobody can tell me why, I guess they didn’t like the fact that I told them that it was criminal, and a lawyer probably should be contacted on this matter stealing my money. This on top of the fact that any winnings compared to what you deposit is extremely unfair. I’ve never seen this at any other casino website. You can deposit $150 play all of it at $.40 and $.80 which is a lot of spins and receive no bonuses or receive literally one and it pays you $2.40 after you put in 130.00 very unfair payout, especially compared to others!!!

Deposited money on credit card said valid when depositing. Went to withdraw and site tells me my same card is not valid for withdrawing. Over a week of asking and still nothing. Got an email saying it would be a paper withdrawal about 4 days ago and now balance shows zero and no response from site. BEWARE

Don't know what everybody's hating for lol. I signed up for the $100 no-deposit casino offer, had to roll it over 10x / wager $1000 using slots and I ended up with $1050 in my account which I was able to INSTANTLY withdraw (after depositing $10 since I had to deposit so that that deposit method could be used as a withdrawal method). So simple. These guys are legit. Let's hope that I don't go down a losing wormhole though. But a great experience so far, obviously. 10/10 I would recommend.