betmgm.ca Opiniões 

I've played well over 200k in bets and probably 50-70k in deposits in the last few months and have had multiple conversations with customer support so I think im qualified to write a review.

The games are fair, I get hot streaks and slow streaks. They pay out quickly and honestly. No scams or attempts to keep my money.

I've had a few issues AND this is where my only complaint really comes into being. There was an error with my account, I notified them, my account got closed for over a week despite me messaging them and following up.

Later i've had some issues where the game glitches and it kept happening whenever i'd win a jackpot. I hit a jackpot of 1200 plus the bonus game once, plus a series of other smaller/medium sized payouts (ranging from 2-600 dollars) it didnt pay it just froze and closed the game.

Now in their defense they didn't just tell me "sorry better luck next time" but they gave me a $750 dollar casino bonus with a 10x wagering requirement.

Same thing when because of how long it took for them to get back to me I missed a deposit bonus they honored it anyway and gave me a $750 dollar casino bonus.

They have better customer service than many places, quick payouts, but I still came out behind on these bonus deals as I could never not once actually meet the wagering requirement and cash out, and it was less money then I would have gotten had the game(s) not crashed. They also recently updated their software to prevent future crashes.

So they are doing the right things in many ways which is why I still use them. Only complaint is the wagering requirement and the games cutting me off winnings/not being reimbursed the actual amount of the winnings in bonuses.

If you are a small or medium gambler I'd suggest you keep using this site. If you are a big spender maybe their are greener pastures elsewhere, I havent found them yet though.

So my review is 3.5/5 stars currently but i'll let you guys know how they respond to any further issues and update it, will also update if i I find a better place to play.

Three times I won a bet and they said I didn't even though it was plain as day. Definitely do not use this site. You are a fool if you do.

Made an account last night to try their poker games. Everything was verified, deposited $200 and then my account was suspended with no explanation. Customer service has "escalated" the issue....what issue, that I gave you my money?

This company is fraudulent. I have played about 7 times and they have no issues charging my credit card. When I tried to withdraw my winnings, they tell me my bank is returning it and they credit the amount back to my gaming account. My bank confirmed they never tried to credit. When I finally got a human on chat, they kept telling me to give them my bank info instead as my credit card is being declined. My bank confirmed they are fraudulent. Company responds by saying that I need to contact them, but you can't get anyone in the phone, and the chat just tells me to provide bank info (which my bank warned me to never give that if they ask).

I believe this company is a total scam ! I decided to withdraw only $100. CDN . They asked for so much personal and banking information. They have the card with which i made my deposit. I then had to send a copy of my license and me holding my license. They know my email account and still they refuse to send me my money . I now wish to withdraw whatever funds are there because i would rather not deal with robots who keep sendinf the same email under different names.

i won thousands, but they get 1 for false advertising and shutting my account down after i win to much. they didnt fix a single solitary issue ever .after my last straw their email said howwas the support , they askedme so i told them,horrible they dont fix anything and one of the staff got butthurt and shut my account down oh well i won more then i lostbut DO NOT USE MGM horrible customer support they are thieves and false advertise 24 7. your wrong they arealways right. stay far away. they arealla bunch ofbots and very arrogant and rude.i amcurrently dealing with the gamgingcommision

I AM GOING TO TRY TO HELP PEOPLE BEFORE THEY BECOME VICTIM TO BETMGM. STAY AWAY FROM THIS COMPANY REALLY THERES NO ENTERTAINMENT HERE JUST LEGAL CHEATING. YOU WILL REGRET PLAYING THERE. NO BONUSES FREE GAMES SPIN WINS ZILCH !!!!!!!!

This has to be the worst site to ever be created!! Nothing but a scam don’t waste your time!!! Fake

This site is nothing but a cash grab. They just take take take and don't even have the courtesy to send a thanks. Bunch of crooks if you ask me. After spending nearly 2000.00 dollars of my hard earned money I have absolutely nothing to show for it except a hatred for these crooks. It's an absolute joke. All I won were insignificant amounts which were immediately taken away with losing spins. An absolute joke. A couple times I won like 30 dollars so I decided to increase my bet. Well wouldn't you know the winning came to an abrupt halt and I didn't win until I had just enough left to make a .20 cent bet which I won a measley .04 cents. This site is corrupt and I'll never waste my money on it EVER again. Fu#%ing thieving crooks!!

After 12 hours I between online and phone customer service I thought I was finally getting a refund. Didn't play one hand because they could not and would not help me with the software issues. Refund Didn't happen. Now my cash is frozen. I see others in the thread with the same problem. I contacted Ontario Consumer Protection Services by email. That takes up to 15 days, but can be done over phone or in person at Service Ontario. I decided to troll BETMGM a bit and let their customer service know what I did and Immediately DO NOT DISCONNECT warning pops up in the reply. Deal with it now BETMGM. You've earned that right.
UPDATE

Within an hour after letting BETMGM know I had contacted Ontario Consumer Protection service they actually emailed me directly saying they had refunded my $ to Mastercard. No loner shows in my BETMGM account, but yet to get my refund. They said 4 or 5 business days, so I am waiting. They were arrogant enough to ask if I needed any further assistance setting up my account. I won't ever play with them and their customer is support is so bad I do not care to even try what might be an honest iGaming host casino.

Signed up for the 1st time on betMGM on the 17 Jan 2024 and made my first deposit, here we are on the 22 Jan 2024 and I haven't been able to play on the site yet as there are apparent issues with my account, apparently not issues though that prevented my deposit from going through. I have contacted the live support, I have spoken directly with customer service and I have forwarded emails, the general response is always that I will be contacted by email to rectify my issue, the email never comes.
I have requested my deposit be returned so I can try another online site but am not naive to the fact that my money will not be returned. All my concerns with Bet MGM now being sent to the Ontario Alcohol and Gaming Commission of Ontario so no need to response BETMGM and tell me to contact your customer support.

My favourite online casino. I really like their site layout. It's very organised and transparent; often I compare other sites to BetMGM. They offer lots of odds boosters, coupons for lost bets and lightening speed withdrawals all hours of the day.

At the beginning it was frustrating because it would not let me withdraw until I contacted customer support and got it resolved and since then it has been very good compared to other sites. Highly recommended.

Do not play horrible site. 30 minutes they took everything on one game. I had 200 dollars in and all gone. Not one bonuse. So bad. Don't spend your money you'll lose it all. This site is known for not paying out don't waste your hard earned money. Much better sites online that actually pay out.

I did not enjoy my experience with betmgm but I found them less offensive than OLG. betmgm just seems to have "tight" slots, slotgames that dont pay out. I thought their customer care folks were well meaning but without useful information and advice. This was true for me at OLG too. Cant comment on withdrawals as did not win anything to withdraw. Cannot recommend; would point people to Betty Casino for fast payouts and good service; and Ojo for better game selection overall.

Was playing Hawaii surf slot and I get 6 orbs so I win that bonus where you get 3 spins and every Time you collect an orb it gos back to 3 spins so I end up filling all the spaces and I’m so happy I just one the jackpot
Look back at the screen and it’s frozen
Frozen for 5 days now every time I open up the game my winning full screen is there and it’s bet button just spins around and around
Like the game is buffering or put on pause
Had live shat 3 times
And 4 emails with screen shots and video and what do they do refund me $1
My payout should be over $5000

Truly the worst customer service experience I have ever had. After numerous issues with withdrawal (them claiming to only be able to withdrawal via the way its deposited then trying to make me withdraw to a card which I don't use). I tried contacting customer service, after waiting a reasonable 4-5 mins I get a reply. As I am writing my reply she closes the chat because I am not responding. This is after 1 minute. Also not useful at all made it very hard to withdraw to the point I didn't.

BetMGM assured me I'd be self-excluded on their site and I wasn't. They promised over and over that they provide self-exclusion for those excluded at PartyCasino.

After I experience an immense amount of gambling harm and spent my life savings, they tell me its not true and that I won't be entitled to a refund.

I tried to protect myself as I knew I had a gambling addiction and they choose to profit off of me...

Disgusting lack of empathy for vulnerable people.

I still believe BetMGM makes it impossible to receive a bonus/scatter and very hard to win good payouts, but overall they are designed to scam players and now they have another crap casino wheel of fortune that is worse for game plays and horrible payouts. I advise to check out other casinos unless you don't mind be scammed or robbed with their rigged gaming sites that are unfair in my opinion.

Horrible Sports book

Deposited $500 won a few bets and boom, they restrict my account to $1 bets so I can’t bet anymore cause I won a couple and forced me to withdraw my funds. Pathetic book and waste of time!