Betsio Opiniões 49

TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Requested to self exclude twice as I advised I was overspending / depositing too much, I was then offered a $90 free bet the first time, and 100 free spins the second time. Account still remains... Ver mais

Classificada 1 em 5 estrelas

Absolute scam! Please do not waste your money here. Deposited thousands and had NOTHING in return. Bonuses have absolutely ridiculous wagering requirements so they’re also pointless. I won £90 throu... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Love finding the smaller details here! I noticed the site supports 10+ locales and even has localized games specifically for regions like German or Indian users. Finding those special "traditional Ind... Ver mais

Classificada 4 em 5 estrelas

The project is decent, at the very least. Over more than two weeks, I've tried most of the slots. I didn't notice anything particularly bad - I've already made three deposits and withdrawals, and ever... Ver mais

A empresa respondeu


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

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Classificada 5 em 5 estrelas

The welcome pack -+ 225% and 255…

The welcome pack -+ 225% and 255 freespins. Honestly, I registered just for that. In the end, I managed to withdraw the bonuses with a profit. The offer is great, but other than that i didn't notice any outstanding advantages. The casino pays.

14 de dezembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Kostya Onishchuk!

Thank you so much for sharing your experience! We are glad to hear that you liked our offer and were able to successfully withdraw your winnings. We appreciate your honest feedback and hope that as you explore the platform further, you will discover more features and benefits.

With respect,
Support Team Betsio.com

Classificada 4 em 5 estrelas

The project is decent

The project is decent, at the very least. Over more than two weeks, I've tried most of the slots. I didn't notice anything particularly bad - I've already made three deposits and withdrawals, and everything was fine. On the downside, the current Christmas game, which is positioned as a special project called Stay Frosty!, often lags

14 de dezembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Wanderwool X!

Thank you for your feedback! We are glad to hear that your deposits and withdrawals went smoothly and that you have a generally positive experience with the slots. We are also grateful to you for pointing out the problems with Stay Frosty! The game — we will share this information with our technical team so that they can deal with the delay. Your contribution helps us to improve.


With respect,
Support Team Betsio.com

Classificada 1 em 5 estrelas

Litterly a scam

Litterly a scam. Never put your money on this site.

They make it a little to easy to start a account and make a deposit. Their slots and online casinos are not fair and after you lost everything in no time they offer you free spins or a cash bonus. You are happy that you get it but you dont realise that you have to wager it many times so that you can't win.

All in all they make you deposit more so you can get more 'bonusses' and you keep losing money.

DONT GO HERE IF YOU LIKE MONEY IN YOUR ACCOUNT!!!

19 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Official Response Proves the Scam - Still No Evidence, Still Stolen Funds


I am writing this follow-up to address the generic, copy-pasted response Bets.io left on my initial review. Their reply perfectly illustrates their deceptive practices and confirms everything I warned about.

Their Response: A Masterclass in Obfuscation
In their reply, they state:

1. They do not confiscate funds "without clear grounds."

2. The decision was based on an "internal investigation."

3. They "don't accuse players without evidence."

4. They "cannot publicly disclose" their so-called evidence.

The Reality They Avoid:

- "Clear grounds" are, in reality, zero grounds. They have been asked repeatedly to provide specific evidence of my violation. They have failed to do so because it does not exist. Accusing someone of a vague "violation of Terms" after they win is not a reason; it is theft.

- "Internal investigation" is a sham process designed to retroactively justify stealing a player's balance. It is not a fair review.

- "Cannot publicly disclose" is the most telling phrase. It is the standard shield used by fraudulent operations to avoid being held to account. If they had legitimate evidence of "sports book fraud," they could describe the specific act to the player in private. They do not because they cannot.

The Pattern is the Crime:

1. Allow deposits and play.

2. Let the player pass full KYC (video call and all) to build false trust.

3. Once a significant win is realized, trigger a "security review."

4. Issue a vague accusation (e.g., "sports book fraud," "bonus abuse," "unfair advantage").

5. Refuse to provide any details, citing "confidential" policies.

6. Keep the player's money.

Their public response is a script. It is meant to sound professional to onlookers while denying the victim any real path to justice. It confirms they have no intention of returning my 2,001.68 USDC or providing proof of their allegations.

Final Warning:
Do not be fooled by their polished replies. My experience, and the identical experiences of others, is the truth. Bets.io is a fraudulent operation that steals winnings. Their business model relies on confiscating profits from successful players under false pretenses. Stay far away.

My stolen balance: 2,001.68 USDC. Their evidence provided: None.

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dont bet here, really bad experience

Hi.

If you are willing to have a nice time betting do not create an account here. Platform is full of bugs, even bugs that make reconciliation lose you money.

Withdrawals take forever, and customer service is horrendous.

This is a scam, they are here not only to win as a casino usually does but also taking advantage of reconciliations and stealing money.

15 de novembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Pep!

Thank you for sharing your feedback. We’re sorry to hear that your experience was not positive. This is certainly not the level of service we aim to deliver.

We would like to investigate the issues you mentioned — including the bugs, reconciliation concerns, and the delay with your withdrawal. Please contact our support team with your account details so we can review everything thoroughly and provide a clear resolution.

We never withhold funds unfairly, and all withdrawals are processed according to our policies and verification requirements.

With respect,
Support Team Betsio.com

Classificada 4 em 5 estrelas

Love finding the smaller details here

Love finding the smaller details here! I noticed the site supports 10+ locales and even has localized games specifically for regions like German or Indian users. Finding those special "traditional Indian games" sections shows they actually care about their global user base, not just the mainstream stuff. Exclusive content in slots is a nice bonus. The daily tournaments (at least 8 per day) keep the slot play fresh. Accepting LTC and DOGE (not just BTC/ETH) is perfect for smaller altcoin deposits. A truly comprehensive crypto gambling hub!

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sehr tolles Casino nur zu empfehlen…

Sehr tolles Casino nur zu empfehlen tolle Bonus Angebote sehr guter Kundenservice würde ich aufjedenfall weiter zu empfehlen nicht nur kleine Gewinne auch große 😊

16 de novembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Kevin Thomas Pluta!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoy our bonus offers, customer service, and both small and big wins. We truly appreciate your recommendation — it means a lot to us!

With respect,
Support Team Betsio.com

Classificada 1 em 5 estrelas

Best casino

Bad Casino.

15 de novembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear wllayj s!

Thank you for taking the time to leave a review. We’re sorry to hear that the casino didn’t meet your expectations. If you could let us know what caused your dissatisfaction, we’d gladly investigate the issue and work on improving your experience.

With respect,
Support Team Betsio.com

Classificada 5 em 5 estrelas

Good casino

Good casino, good communication, payout fast! Recommend

11 de novembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Hevz!

Thank you for the great feedback! We're happy to hear you enjoyed the communication and fast payouts. Your recommendation means a lot to us!

With respect,
Support Team Betsio.com

Classificada 5 em 5 estrelas

Great support and look like a great…

Great support and look like a great casino

6 de novembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Florian Coutelle!

Thank you for your feedback!
We’re happy to hear that our support and platform made a good impression. If you ever need anything or have questions, we’re always here to help. Enjoy your time with us!

With respect,
Support Team Betsio.com

Classificada 5 em 5 estrelas

Great experiences!

29 de outubro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Kunde!

Thank you for sharing your experience! We’re glad to hear you’re enjoying the platform. If you ever have any suggestions or questions, our support team is always here to help.

With respect,
Support Team Betsio.com

Classificada 4 em 5 estrelas

Great casino, but the sportsbook isn't really for the UK market

Signed up for Betsio this month. The casino side is excellent – loads of games and the crypto deposits (I used USDT) were instant. No complaints there.

But the sportsbook was a letdown. Sure, the football markets are decent (I put a bet on corners in the Chelsea match), but there's no HORSE RACING. For a site targeting the UK, that's just a non-starter. There's also no Bet Builder feature, which I use on every other site.

It's 4 stars only because the casino is brilliant. The sportsbook needs serious work.

27 de outubro de 2025
logótipo da Betsio

Resposta da Betsio

Dear Mireya!

Thank you for taking the time to share your feedback! We’re glad to hear that you enjoy the platform and appreciate the odds we offer on regional leagues.
We also understand your point regarding fiat withdrawals. At the moment, our focus is on providing fast and secure crypto transactions, but your suggestion is valuable and has been passed to the relevant team for consideration.

If you have any additional questions, feel free to reach out — we’re here to help.

With respect,
Support Team Betsio.com

Classificada 1 em 5 estrelas

11 days to tell my withdrawal is…

11 days to tell my withdrawal is cancelled duo to lack of information

19 de outubro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Andre Santos!

Thank you for your feedback. We’re sorry to hear about your experience with the withdrawal process. Delays can sometimes occur if required verification details are missing, as we must follow strict security and compliance procedures.

With respect,
Support Team Betsio.com

Classificada 4 em 5 estrelas

I joined Betsio.com not long ago

I joined Betsio.com not long ago, mostly because they let you top up with both crypto and fiat. Honestly, that’s a big win – sometimes I just want to use my card instead of messing around with wallets.

Casino side has tons of games, and sports section feels rich too, with a lot of betting lines. Odds look competitive, and cashout works fine when I tested it.

What I didn’t like – streams are very limited, and site links on sports sometimes glitch when switching between pages. Not a dealbreaker, but annoying.

Still, for me Betsio.com feels more beginner-friendly than many pure crypto sites, since you can choose how to deposit. That’s why I’m sticking with it.

30 de setembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Regan Russell!

Thank you for sharing such detailed feedback! We’re glad you enjoy the flexibility of depositing with both crypto and fiat, as well as the variety in our casino and sports sections. Your note about limited streams and occasional glitches with sports links is very helpful — our team is already working on improvements to make navigation smoother. It’s great to know you find Betsio beginner-friendly, and we appreciate you choosing to stick with us!

With respect,
Support Team Betsio.com

Classificada 1 em 5 estrelas

Deserves 0 stars

This casino is awful. They banned me with no explanation, just because I won some money. Now whenever I try to contact their email, they ignore me. Have you also noticed that all their 5 star reviews are from new accounts with only 1 review? And all the reviews are from the USA, a country that is listed as not allowed to use their website?

I urge everyone to check their page on casino guru for a genuine idea of what these people do.

Reply to Betsio: This is another lie. I have contacted you multiple times and you do not respond. Even in my casino guru complaint you didn't respond. You will never pay any winnings and therefore this review will stand.

15 de agosto de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Alex!

We are sorry to hear that you have a similar impression. We never block player accounts for no reason. Such measures can only be applied in cases of serious violations of the terms or conditions of use.

If you think that your case requires additional consideration, please contact our support team again and provide the details (e-mail, account ID). We are ready to check it out and give you an official explanation.

With respect,
Support Team Betsio.com!

Classificada 1 em 5 estrelas

Didn't pay out after winning and don't have licence to operate in UK. Beware.

Didn't pay out after winning. Avoid at all costs. This site is not licenced to provide gambling facilities in the UK and are operating illegally. If you look at the vast majority of positive reviews on this site you will notice they are located in the US. If you look at Betsio's terms the US is a restricted country and can't use the site.

Reply to edit: it doesn't matter where you're housed, it matters where you serve. You say in your profile on TrustPilot that your are based in the US. But you are regulated in Costa Rica, one of the easiest places on earth to be regulated. You are operating illegally in the UK by providing the facilities for UK residents to play on your platform. I have reported you to the UK Gambling Commission for this. Your wager requirements are not stated in the terms and conditions on registering on your site. I have contacted your support attaching your terms to the email and no-one can locate this wording. You hide behind cunning ways to not pay out.

Do not believe any of the positive reviews on this site, each one is clearly fake (all only have 1 review and it's a positive one for Betsio) and TrustPilot allow this to happen misleading genuine individuals. The more people realise Betsio are scammers the quicker they will close up. But just like their original site they will pop up again under new branding and the cycle begins again.

1 de setembro de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Graham!

Thanks for your comment. We are very sorry that you have a negative impression. We would like to emphasize that licensing and accessibility issues vary by jurisdiction, and each player should carefully review the terms and limited regions before registering. We are always ready to sort out an individual payment situation through our support service. Your feedback is important to us, and it helps us work to improve the transparency and quality of the service.

With respect,
Support Team Betsio.com!

Classificada 1 em 5 estrelas

Do not by any means deposit money with…

Do not by any means deposit money with these. It’s a fraudulent site. 80 hours and my money has been taken from my bank and no funds in my account. Contacted customer service 12times and they just say we are looking into it

22 de agosto de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Aaron Crawford!

We are sorry to hear about your experience and we understand how hard it is for you while waiting for a deposit to your account. Please note that although most transactions are processed instantly, in rare cases there may be delays due to the payment provider or the blockchain system requiring confirmation.

We can assure you that no funds are ever intentionally withheld. Our support team should update the information regularly, and we apologize if our communication was incomplete in your case. To resolve this issue quickly, we recommend that you provide your transaction ID to our support team so that they can track the payment and make sure it is credited to your account.

Your feedback is very valuable, and we strive to increase the speed of transactions and interactions so that similar situations can be resolved more smoothly in the future.

With respect,
Support Team Betsio.com!

Classificada 1 em 5 estrelas

Nitek

Hi. I deposited £20 today but the money is not in my account. I'm waiting for a reply, thank you.

14 de agosto de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Michal Nitkowski!

Deposits are usually processed instantly, but in rare cases there may be a short delay depending on the payment provider. Please share your transaction ID with our support team so we can quickly trace and credit the funds to your account. We appreciate your patience and will make sure this is resolved as soon as possible.

With respect,
Support Team Betsio.com!

Classificada 1 em 5 estrelas

Same issue, waiting too long for withdraw and still didn't come in yet

Hi everyone

I'm having the same issue .
Playing for hour and after +3 working days still not received the withdraw...still waiting 😈😎

5 de agosto de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Hunt Pic!

Hello! We are sorry that the withdrawal of funds was delayed. Sometimes processing may take a little longer due to security checks or busy payment systems.

With respect,
Support Team Betsio.com!

Classificada 1 em 5 estrelas

They Let Me Win €980, Then Stole Everything — Avoid at All Costs

I deposited €100 into Betsio.com and received a 100% welcome bonus. That gave me a balance of €200. I then proceeded to wager over €4,000 — fully completing all bonus wagering requirements, without the use of VPNs, bots, or anything shady.

After completion, my balance had grown to nearly €980. I waited two full days with the wagering already finished and money fully unlocked. Nothing seemed wrong — everything looked legit. I requested a small €30 withdrawal to test if it would go through.

That’s when they pulled the trigger.

Out of nowhere, support told me all €879.52 of my winnings had been confiscated due to violating a hidden term: apparently, during the wagering process, I bet more than €2 on a single spin. This rule was never enforced by the system - they let me continue, they let me bet and win, and only when I asked for my money did they suddenly care.

This is predatory behavior. They allowed me to spend hours playing, winning, and thinking the bonus was fair - only to rob me at the finish line.

Even worse? I was told to contact support via email. I did. No response for over 5 days. Completely ignored.

Betsio.com isn’t just a bad casino - it’s a trap. They wait until you try to withdraw, then find any excuse to take your money. Stay far away unless you’re ready to waste your time and be scammed when it matters most.

31 de julho de 2025
Opinião espontânea
logótipo da Betsio

Resposta da Betsio

Dear Gregas Heflis!

Thank you for your feedback. We are sorry that you have a negative impression of our service. We always consider player requests individually and strive to resolve any issues within our rules and procedures. Unfortunately, without specific information about your account, we cannot verify the situation and provide a substantive comment. If you contact our support team and provide the necessary information, we will definitely get back to you with a more detailed response.

With respect,
Support Team Betsio.com!

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