More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
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Leia as opiniões dos outros
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... Ver mais
A empresa respondeu
In einer Branche, in der Vertrauen manchmal knapp sein kann, ziechnet sich Betsomnia durch die konsequente Einhaltung seiner Verpflichtungen gegenüber den Spielern aus. Meine Erfahrung mit ihrem Ausza... Ver mais
A empresa respondeu
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Informações de contacto
Estados Unidos da América
- support@betsomnia.com
- betsomnia.com
3,3
Aceitável
276 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A wide variety of slots and table games.
I have been a loyal player at Bestomnia Casino for the past year, and I must say, the game selection is vast, with a wide variety of slots and table games. The website is user-friendly and easy to navigate, making it simple to find my favorite games. The customer support team is always prompt in responding to any questions. Overall, I highly recommend Bestomnia Casino for its great game selection and excellent customer service.
21 de abril de 2023
Opinião espontânea
Resposta da Betsomnia
Dear Oliver,
Thank you so much for taking the time to share your positive experience with us! We are happy that you share your time with us. We also thank you for your feedback on our casino navigation, as we strive every day to make our service convenient for our players first and foremost.
We are happy to hear that you enjoyed our casino and our slot list. Ensuring a smooth and enjoyable gaming experience is our top priority and it's incredibly gratifying to know that we've met your expectations.
Your enthusiasm is contagious, and it truly motivates our team to continue delivering top-notch service. We're here every day to ensure your experience remains superb.
Our goal is to constantly improve our services so that every player can have a fantastic time at our casino. We look forward to providing you with even more exciting experiences in the future!
Best regards,
Betsomnia Casino Team
Seems like a scam
Seems like a scam. Don’t make any payouts, even after multiple requests. Can’t tell you what happens with your data. Doesn’t seem legit, maybe that’s why they have a license from Costa Rica and not from Malta or more trustworthy institutions. Seems rather unfair to treat customers the way they do. Sad, since most of the costumer service seem nice though.
17 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Thomas,
We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide.
We would like to note that everything is fair in our casino, and all withdrawal requests are successfully processed, since our departments work in live queue mode, the processing time of a withdrawal request sometimes takes longer than we would like.
Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction.
Best regards,
Betsomnia Casino
The live chat is very friendly (Arno)
The live chat is very friendly (Arno)
And they response almost instant.
Overall the game experience very nice because they have a lot off providers.
17 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Rick,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that you had a positive experience with our live chat, particularly with Arno. Your positive remarks about the friendliness and almost instant response of our live chat are truly appreciated. Providing efficient and friendly support is a priority for us.
Moreover, we are pleased that your overall game experience has been very nice due to the variety of providers we offer. We continuously strive to enhance your gaming experience, and your feedback is invaluable in achieving that goal.
If you have any additional comments or suggestions, please feel free to share them with us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
HELE SLECHTE UITBETALING
They let wait, wait, wait, wait on the end you have nothing. They say yeah I will speed it up but nothing, weg ermee met deze nare goksite.
Ga niet gokken hier mensen pas op!!!!
Ik had €30.000 gewonnen na dagen spelen. Kan je maar €5.000 per keer uitbetalen met een wachttijd van een week! Belachelijk voor woorden. Geld storten geen probleem dan zijn de beveiligingen blijkbaar niet zo belangrijk maar tijdens een uitbetaling wel……
Make that the cat wise!
NIET SPELEN HIER MENSEN!!!!!
17 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide.
If you've encountered issues with any aspect of our casino, we apologize for the inconvenience. We take these matters seriously, and we would like to investigate and address your concerns promptly.
Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction.
Best regards,
Betsomnia Casino
Resposta da Betsomnia
Hello Samuel,
We want to express our sincere gratitude for your recent positive review.
We are delighted to hear that you had a great experience, and we appreciate your recognition of Gabriel's helpfulness. Providing excellent customer service is a priority for us, and we are pleased to know that Gabriel has contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Its verry good
Its verry good! If you have questikns or suggesties they lisn and will help you, greetingz Bastiaan de vries.
14 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Bastiaan,
We want to express our sincere gratitude for your recent feedback.
We are thrilled to hear that you find our services to be very good. Your remarks about our responsiveness to questions and suggestions are truly appreciated. Providing attentive and helpful support is a priority for us, and we are pleased to know that we've been able to assist you.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
The games en the site is good
14 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
Thank you for taking the time to share your positive experience with us.
We are thrilled to hear that you find our games and site to be good. Your positive remarks about our offerings are truly appreciated, and they motivate us to continue providing a fantastic gaming experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your patronage and look forward to providing you with continued excellence.
Best regards,
Betsomnia Casino
Resposta da Betsomnia
Hello George,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that Gabriel took care of things for you. Your positive remarks about his assistance are truly appreciated, and we are pleased to know that Gabriel contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Lucas the chat help was very kind and…
Lucas the chat help was very kind and helpfull great solution. Betsomnia is a great casino lots of bonussus and games.
11 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear about your positive experience with Lucas in the chat. Your kind words and acknowledgment of his kindness, helpfulness, and great solutions are truly appreciated. Providing excellent customer service is a priority for us, and we are pleased to know that Lucas contributed to your positive experience.
Moreover, your remarks about lots of bonuses and games are also well-received. We strive to create an entertaining and rewarding gaming environment, and your feedback encourages us to continue delivering excellence.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
This is a good casino
10 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Aden,
We want to express our sincere gratitude for your recent feedback.
We are thrilled to hear that you consider our casino to be good. Your positive remarks are truly appreciated, and they motivate us to continue providing a fantastic gaming experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your patronage and look forward to providing you with continued excellence.
Best regards,
Betsomnia Casino
Olivia helped me perfectly!
10 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We want to express our sincere gratitude for your recent feedback.
We are pleased to hear about the perfect assistance you received from Olivia. Your positive remarks about her help are truly appreciated, and we are delighted to know that Olivia contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Great help from Leo
10 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback.
We are delighted to hear about the great help you received from Leo. Your positive remarks about his assistance are truly appreciated, and we are pleased to know that Leo contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Good connection and a fast customer…
Good connection and a fast customer service thanks to leo
10 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We want to express our sincere gratitude for your recent feedback.
We are pleased to learn about your positive experience with our customer service, and we appreciate your recognition of Leo's efforts in providing a good connection and fast assistance. Delivering prompt and efficient service is a priority for us, and we are delighted that Leo has contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
The have taken my money from my account
The have taken my money ! 900 euro gone ...scammers!
9 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Wesley,
We want to express our sincere gratitude for your recent feedback.
We are thrilled to learn that Lucas provided you with very good assistance. Your acknowledgment of his efforts is truly appreciated, and we are pleased to know that Lucas's help contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Gabriel is friendly en a great support…
Gabriel is friendly en a great support employee.
9 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Daniel,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that Gabriel has been friendly and provided great support. Your positive remarks about his qualities as a support employee are truly appreciated, and we are pleased to know that Gabriel's assistance has contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
Resposta da Betsomnia
Hello Olgerts,
We want to express our sincere appreciation for your recent feedback.
We are thrilled to hear that you find our game to be the best ever, and we appreciate your recommendation to everyone. Your endorsement is a valuable testament to the quality and enjoyment our game provides.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your enthusiasm and look forward to providing you with more enjoyable experiences.
Best regards,
Betsomnia Casino
Verry good casino
8 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Yeliz,
We want to express our sincere appreciation for your recent feedback.
We are pleased to hear that you find our casino to be very good. Your satisfaction is important to us, and we are committed to delivering an excellent gaming experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued enjoyment at our casino.
Best regards,
Betsomnia Casino
Lucas helped me verry good and this is…
Lucas helped me verry good and this is top casino!
6 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello Mohammed,
We want to express our sincere appreciation for your recent feedback.
We are thrilled to hear that Lucas provided you with very good assistance. Your recognition of his efforts is truly appreciated. Additionally, we are honored that you consider our casino to be top-notch.
Delivering outstanding service is our priority, and your feedback reinforces our commitment to excellence.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued top-notch service at our casino.
Best regards,
Betsomnia Casino
Good casino great service and nice…
Good casino great service and nice People. Go there for sure!!
5 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We want to extend our sincere gratitude for your recent feedback.
We are delighted to hear that you find our casino to be good with great service and nice people. Your recommendation to others is truly appreciated, and it motivates us to maintain the highest standards of service.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you and others with continued excellence.
Best regards,
Betsomnia Casino
Good service from lukas
4 de janeiro de 2024
Opinião espontânea
Resposta da Betsomnia
Hello there,
We want to extend our sincere appreciation for your recent feedback.
We are pleased to hear about your positive experience and the good service you received from Lucas. Providing excellent customer service is a priority for us, and we are delighted to know that Lucas has met your expectations.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your patronage and look forward to providing you with continued outstanding service.
Best regards,
Betsomnia Casino
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