Every time I've had a question about compatibility or suitability for a device, the staff have responded quickly and with accurate advice. The products they supply are reliable and reasonably priced.... Ver mais
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Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver mais
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Informações sobre a empresa
- Loja especializada em baterias
- também em
- Fornecedor de toners
- Loja de acessórios para computadores
- Loja de dispositivos electrónicos
Informação fornecida por diversas fontes externas
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informações de contacto
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Going the extra mile
I fix computers for a living and require replacement batteries from time to time.
Basically, kudos to yourselves because you told me you were unable to supply the batteries I needed in this instance, but, you offered me some suppliers that may be able to assist me in my quest. To me, that means going the extra mile. Well done! I will definitely be back next time.
Outstanding customer service
I had a problem with the initial battery I purchased for just $23.99. I advised the company who responded immediately. They not only replaced the battery at no cost but were incredibly attentive in following-up with me to ensure the new battery was working to expectation. This is the best customer service I have experienced in many, many years and the new battery is perfect!
Helpful AND knowledgeable
Good communication. Knowledgable AND helpful staff. Met quoted time frames
It's not what goes a bit wrong in life
It's not what goes a bit wrong in life, it's how well it's fixed.
Better Batt has #1 customer service... We need more suppliers like them.
100% recommended.
I've used them before and will continue…
I've used them before and will continue in future.
Their products work and the quality is always there
Through a misunderstanding on delivery…
Through a misunderstanding on delivery time I asked for a refund which was promptly paid.could not ask for better service
If they have the battery you need
If they have the battery you need, they are excellent people to deal with.
Great communication
Great communication, goods as described and extremely well packaged. One happy customer.
After sales service is excellent
I inadvertently bought an incorrect spare battery for a current model stick vacuum cleaner from Better Batt after being misled by the vacuum retailer. Better Batt offered me a full refund without service costs after they were unable to offer a replacement. The Company's online rep Shine was most helpful, efficient and understanding. I highly recommend this company for your battery needs.
This "company" is a BIG JOKE!!!
They promise a 400 day money back guarantee with a complete refund but when the wrong item was returned and in the original sealed plastic sleeve because it wasn't compatible they refused to issue a complete refund for the sales taxes and the shipping. They refused to acknowledge the search function on their website is faulty and showing the wrong product which created the issue from the beginning. They kept going back and forth with different staff members jumping in into the chat without showing the courtesy to admit their fault. The chat was ended abruptly when one of "their bosses" joined in. I contacted PayPal regarding the issue and they refunded the rest of the amount they withheld. This company is a BIG JOKE and should not be operating in the Australian market. They are trying to make a dishonest buck by making mistakes and not admitting their fault.
The service was excellent
The service was excellent when purchasing and after I realised I did not need the battery it was no problem to return it. Staff were fantastic , friendly and polite. Will definitely use them all the time.
Great Business to deal with
From my initial purchase to warranty support. Better Batt have made my experience nothing but easy and great.
I cannot recommend them enough, amazing service.
Please don't change Better Batt.
I ordered a battery for a Lenovo laptop…
I ordered a battery for a Lenovo laptop which, no fault of Better Batt, proved to be the wrong one. They made the process of returning it for credit really easy and processed the refund in a timely manner.
I have used Better Batt previously and have always found them good to deal with.
Refund management
Better Batt was very professional in handling the return of a battery that did not resolve the problem with my computer. A full refund was provided.
Better Batt gave prompt service
This company showed its commitment to service, by promptly responding and offering me assistance on a technical problem encountered after purchase of a laptop battery. It turned out the problem lay with my charger and not the new battery.
Very professional in handling my issue.
Very professional in handling my issue.
Very understanding and respectfull.
Will definitely come back for more.
Great service
I ordered a battery which I, later that day, found I did not need. They answered my email saying the would refund my money which they did immediately
Great communication all the way…
Great communication all the way through.
They let me know when I was enquiring about a product that it was on back order and wouldn't be in store until the following week. Once I ordered they sent me updates regularly and then posted promptly once it had arrived. Best customer service!
Quick and friendly responses from staff
Very prompt & pleasant responses from the staff at Better Batt (after ordering a battery which was on backorder), which along with the very quick shipping, I was very grateful for.
great service
Ordering procedurewas straightforward.
Communications excellent
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