Better Bed Company Opiniões 

501
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

Don't remember buying anything from them but they've been spamming my inbox twice a day, every day. Not sure how many beds they expect people to buy, but they shouldn't need that volume of messages to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I wanted a quilt cover in a particular design that was sold by the company however you could only buy the duvet cover and pillowcases according to the website even though the quilt cover featured in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lee at Better Beds Company directly got involved in making the mattress I specifically wanted arrive in a tight time frame. Really great service and I was grateful to the extra effort.

A empresa respondeu

Classificada 5 em 5 estrelas

Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday... Ver mais

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Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

501 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

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4,4

Todas as opiniões

(501)

78 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

If you want a bed, look no further !

I was after a particular Ottoman bed from a known quality brand and found it on the Better Bed Co site significantly cheaper than anyone else. The price included delivery, which was superbly handled with regular communication. The bed was spot on when arrived. You couldn't really ask for more. Not everyone is cut out for assembling a bed like this, so don't blame the BBC if you're not ! ... but if you are a bit practical, then BBC are as good as it gets.

15 de novembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Paul, thanks for your kind words. Were delighted you like your new ottoman bed.

If you need anything in the future just ask,

email - customercare@betterbedcompany.uk

or

Call - 08000987949

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Excellent company

Excellent company. I read many reviews before choosing BetterBeds, in case it was too good to be true, and I’m glad I chose this one.
I ordered the GSW ottoman bed and it arrived a few days later. The delivery company BJS was also excellent, and I was sent many confirmation emails & texts, confirming my order and delivery.
Lee responded immediately to an email I sent, asking a question about the bed. He asked me to leave a review and I’ve waited a month to write this to be sure I’m happy with the bed. I like how I’ve not been constantly reminded to leave a review.
The bed itself is great and excellent value for the price. I’m loving having the storage space underneath. I’ve not told my 5 year old that her bed lifts up and I’m hoping she never finds out.
I wouldn’t say the white faux leather looks luxurious but for the price it looks good enough.
It took my husband a good few hours to build it but I’m sure others could do it faster.

20 de novembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Jacqueline, thanks for your generous feed back!

We’re happy we could help with your new bed frame.

If you need anything else in the future please let us know.

Thanks Better Bed Company

Classificada 1 em 5 estrelas

Website very misleading

Website very misleading false advertising that next day delivery is available for items that are not actually in stock. No communication post order about expected delivery date only given a vague date when phoned up which then wasn’t met so chased again and now this is the 3rd time delivery has been put back. Ordered an ottoman bed during Black Friday sale 27th Nov now 17th of December and apparently delivery will be 23rd of Jan. Which is not ideal being so close to Christmas. Excuses given about their supplier not delivering the stock. Doubt it will even arrive anyway so we will be sleeping on a mattress on the floor at this rate. The 2.5% charge for cancelling is absolute robbery disgraceful to think a company can operate like this when they are at fault!!

17 de dezembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Ellie, we will take this on board for future customers.

We hope to see you again soon,

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Delivered within 2 days

Delivered within 2 days. Brilliant.
Really good quality and a great price.

4 de dezembro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Alison, Thanks for the feed back, we’re glad everything went well for you,

If you need anything else in the future please let us know,

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Na 4 maanden slapen op onze nieuwe…

Na 4 maanden slapen op onze nieuwe boxspring.
Voelde mijn vrouw een soort van veer door de topper.
Terug geweest naar de winkel, en hier wordt voorgesteld een nieuwe matras te leveren.
Al met al een top ervaring, slaapt nu weer heerlijk op deze matras.

5 de dezembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the feed back, Better Bed Company

Classificada 1 em 5 estrelas

Wasn't the one I wanted when they…

Wasn't the one I wanted when they phoned to tell me they assured me the one they was sending was exactly the same it wasn't it was 40cm to long which is a lot in box room and then they said when I requested to return it they changed my over £50 but it was delivered for free 3 weeks later I'm still waiting for my refund i would never use this company again

6 de novembro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Kerry, apologies about this, but you said to me on the phone that as long as it was the same length then that was all you were bothered about, at that point i did the order for you, if it was exactly the same we would have just sent the same one, this makes no sense,

We are happy you put your feedback and sorry we couldn't help you out as much this time,

Thanks Better Bed Company

Classificada 4 em 5 estrelas

Good quality item, nice design, reasonable price - colour description inaccurate.

I was pleased with the quality and design of the bed and it was delivered within the given time-frame. The one disappointment was the fabric colour which was described as “Sky blue”. It isn’t blue - it’s grey with a slight blue tone. If you were to see a sky this colour you’d be getting your umbrella out, frankly!

15 de novembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Helen, Thanks for the feed back on this, we will take this on board.

We are happy you found the service good on this.

If you need anything else in the future please let us know.

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Nice product

Website was easy to use. Ordering process was smooth and straight forward. Delivery was as advertised and we were kept informed of progress by email and text. Not yet assembled but don't anticipate any problems.

31 de outubro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi Gordon, Thanks a lot for the kind review,

We are happy the process was easy for you,

If you need anything in the future regarding this order or any other in the future please contact us - 08000987949 or customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Just had kaydian medburn ottoman…

Just had kaydian medburn ottoman delivered. Great service all round. quick delivery to room of my choice. Received texts and calls to confirm delivwry address and informing me of delivery time. Brilliant

5 de novembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for your king words.

We are happy we could help with your bed on this occasion and that the delivery went well for you!

If you need anything regarding this bed or anything else in the future just contact - 08000987949 customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Great value for money

Arrived very promptly.
Exactly as described and extremely good value for money.
Well made and sturdy

7 de outubro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the kind words!

We’re very pleased you like the product and that the service was very good.

If you need any help or anything in the future don’t hesitate to contact

Telephone: 08000987949
Email:customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Great service from Lee

Requested to cancel my order via email. Within 10 minutes I had a call back from Lee, and after a quick discussion it was all dealt with and cancelled. Really good guy to deal with, and particularly impressed as it was 7pm on Friday!

18 de outubro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the kind feed back!

We are glad Lee could be of helpful assistance.

If you need anything in the future don’t hesitate to contact us

Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Thanks again Better Bed Company

Classificada 5 em 5 estrelas

Brilliant service guys

Brilliant service guys, ordered and delivered within 2 days!! Kept me up to date with delivery times , couldn’t have been any better. Thank you so much!!
Claire Mcauley, Sunderland

7 de outubro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the feed back.

Glad we could help you with the fast delivery,

If you need anything else in the future just contact us - 08000987949 - customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 1 em 5 estrelas

TERRIBLE COMPANY

TERRIBLE COMPANY
Nothing but problems, bought a Ottoman bed, was given a delivery date, on that date it was supposed to be delivered, it was half hour away, disposed of old bed, then found out they couldn’t deliver that day after all, only found this out due to me contacting them as it didn’t arrive, they did not contact me to let me know, they apparently lost a double Ottoman bed en route ?, then it was tge excuse that it was someone else’s bed that was going to be delivered that day to a person with the same surname as mine, who lived in the same road as mine, they just didn’t know what to say next, Not the best excuse I’ve heard.
When we did receive the bed, they had put the wrong measurements down for the headboard, The measurements wasn’t what was as advertised, The bed frame was correct, but the headboard was a lot bigger than the bed, So this did not fit.
I was offered £100 off a Different bed, as they was all the wrong size, Bear in mind, he then upped his prices Another hundred So that if we did buy another one, we wasn’t really getting £100 pounds off.
I have had no Form of compensation for a days money that was lost and all the up evil of putting beds together, taking it apart, getting it sent back, The man had no consideration and was extremely rude, impolite and inconsiderate so shouldnt he in this line of business, only polite, when things are good.
Stay clear, there’s plenty more bed company’s out there.

7 de outubro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for your feed back,

Apologies, but on this occasion, we can't offer £100 compensation. We can only pick the bed up and offer a full refund.

Were sorry for the inconvenience this has caused and stress.

If you need anything in future on this matter or any other please call or email -

Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

I have had no problems from start to…

I have had no problems from start to finish . The buying process was straightforward. Item was delivered promptly and was all as described.

1 de outubro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the feed back!

Glad the item was good and the purchase was easy for you,

If you need any assistance in the future please let us know!

Contact customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Great stuff

Delivery arrived on time and in perfect condition

1 de outubro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for your pleasant review,

We’re glad you like the service and it turned up on time!

If you need anything in the future please don’t hesitate to ask!

Thanks Better Bed Company

Classificada 5 em 5 estrelas

I actually had to cancel the bed frame…

I actually had to cancel the bed frame due to unforseen circumstances that was on order and already out for delivery but Lee was very helpful and managed to stop the delivery of it. Thank you Lee for your consideration and helpfulness.

25 de setembro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the feed back,

We are happy you liked the customer service!

Hope to see you soon,

If you need anything in the future let us know - you can contact us at - customercare@betterbedcompany.uk

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Ordered mattress for my mother and it…

Ordered mattress for my mother and it was delivered a few days later. Lee from Betterbeds was very helpful. The delivery man was lovely too. Would definitely recommend 👌

19 de setembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for the feedback,

We’re happy we could help your mum with the new mattress, and the delivery and service was good for you,

If you need anything else in the future let us know,

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Brilliant

Delivery was efficient, great communication. The bed is amazing - really good quality and excellent value for money!

5 de setembro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Thanks for your feed back,

We’re glad you like your new Bed and the service was good for you.

If you need anything else in the future, we’re always here for you!

Thanks Better Bed Company

Classificada 5 em 5 estrelas

Great customer service

We ordered the Quest single white bed, which is brilliant for my 11year old son. Easy to put together, very solid, and the drawers move easily. Really pleased.
The real positive was being able to speak to someone to ask questions about the bed, and work through the delivery when part of the order didn’t arrive. Communication was excellent throughout, and delivery drivers were helpful too.

2 de setembro de 2024
Opinião espontânea
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi, Thanks for your feed back,

We’re happy you like the bed,

We are always here if you need anything else regarding your order in the future,

Thanks

Classificada 4 em 5 estrelas

Great bed!

I was so pleased to find a bed that was perfect for our eldest who is about to turn 12. We ordered the Bedmaster Veera Guest bed with trundle in white. Although the company didn’t have it in white (after ordering), they were kind enough to ring us and apologise, offering the same bed in grey which thankfully worked with the colour scheme. Looks fab and our son now feels more grown up.

9 de setembro de 2024
logótipo da Better Bed Company

Resposta da Better Bed Company

Hi, for letting us know how you got on with the new bed,

Apologies about the colour of the bed, and we’re happy we could help with the new grey colour,

If you need anything else regarding your order let us know,

Thanks Better Bed Company

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