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Better Impact Opiniões 413

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platfo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Computação em nuvem

Escrito pela empresa

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.

Better Impact

Escrito pela empresa

We're Here to Help!
Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

413 opiniões

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Como esta empresa usa o Trustpilot

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Classificada 4 em 5 estrelas

Better Impact is a great tool for…managing volunteers

Better Impact is a great tool for managing volunteers—it’s very user-friendly and makes it easy to keep track of volunteer hours, schedules, and the various activities they're involved in. It’s been especially helpful for organizing shifts and ensuring everything runs smoothly.

One small improvement I’d suggest is adding a few more options for tracking volunteer permits. Other than that, it’s a fantastic platform that really simplifies volunteer coordination.

Highly recommend for any organization working with volunteers!

1 de julho de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you for the thoughtful and encouraging review Mariana! We're so glad Better Impact is helping streamline your volunteer coordination and keep everything running smoothly. Could you elaborate on what you want to track related to volunteer permits and perhaps give us an example of one?

Classificada 5 em 5 estrelas

I've really enjoyed using Better…

I've really enjoyed using Better Impact. One of the features I appreciate most is how easy it is to communicate with volunteers. Whether I need to send a quick message to an individual or reach out to everyone, the platform makes it simple. The ability to send bulk messages saves me a lot of time and ensures everyone stays informed. I also love the option to share reminders—it helps keep everyone on track and reduces no-shows. Overall, it's made coordinating and managing volunteers much more efficient.

2 de julho de 2025
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Resposta da Better Impact

Hey Kayla - Thank you for the great feedback! We’re so happy to hear that the communication tools are making your work easier and helping keep your volunteers informed and engaged. It’s wonderful to know that Better Impact is bringing more efficiency to your coordination efforts!

Classificada 5 em 5 estrelas

We've been using Better Impact for 7…

We've been using Better Impact for 7 years and it only gets better. It's comprehensive and makes managing volunteers so much easier, and we get positive feedback from volunteers all the time!

1 de julho de 2025
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Resposta da Better Impact

Thank you for your continued support over the past 7 years Sarah! We're thrilled to hear that Better Impact keeps getting better for you and that your volunteers are enjoying it too—that kind of feedback means everything to us!

Classificada 5 em 5 estrelas

I've used Better Impact for years now…

I've used Better Impact for years now and it is so valuable in helping us administer and track volunteers. There are things I'd like it to do but the support and continual improvements makes it hard to give anything but top marks for this software.

26 de junho de 2025
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Resposta da Better Impact

Hey Dan - Thank you for your loyal use and thoughtful feedback! We're glad Better Impact continues to be a valuable tool for you, and we truly appreciate your recognition of our support and ongoing improvements.

Classificada 5 em 5 estrelas

Great Volunteer Management Tool

A user-friendly cloud-based platform that makes complexing scheduling of volunteers clean, strategic and trackable. Whether scheduling is volunteer driven or assigned by the organization, Better Impact allows for a one-shot overview of needs, resources and gaps. It has made communication more efficient and has plenty of band-width in terms of functionality to expand as needed. The dashboard is a great feature and provide useful and compelling analytics of your volunteer engagement and commitment overall.

With a program operating non-stop and driven by volunteer resources, Better Impact is used on a daily basis. Implementation was straightforward and the onboarding support of the Better Impact team in terms of training on each module was excellent.

30 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Volunteer Impact is helping streamline your scheduling and communication, especially in such a dynamic, volunteer-driven program. It's great to know that the dashboard and our onboarding support have made a strong impression—your success is exactly what we aim for!

Classificada 5 em 5 estrelas

The software is easy to use

The software is easy to use and very adaptable to meeting your needs. If you have a question or are unsure of anything, help is but a phone call or email away.

19 de junho de 2025
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Resposta da Better Impact

Thank you for your kind words! We're glad to hear that you find the software intuitive and adaptable, and it’s great to know our support team has been there when you’ve needed them.

Classificada 5 em 5 estrelas

MCSCAAA has been using Better Impact…

MCSCAAA has been using Better Impact since 2020. It is an AMAZING tool to utilize for your organization!! Highly Recommend!!

16 de junho de 2025
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Resposta da Better Impact

Thank you for the enthusiastic recommendation! We're delighted to hear that Better Impact has been such a valuable tool for MCSCAAA over the years.

Classificada 5 em 5 estrelas

We have been using Better Impact for…

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platform for our church carnival. I would definitely recommend Better Impact for your business. ~Therese Alonso, Nativity Catholic School

12 de junho de 2024
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Resposta da Better Impact

Thank you, Therese, for sharing your experience with both your school and church events! We're so pleased to hear that the platform supports your diverse needs and that our chat support has been helpful along the way.

Classificada 5 em 5 estrelas

Wonderful Platform

Wonderful Platform! Our organization has been using Better Impact for almost 1 year; while I am new to the platform (I am the new Volunteer Coordinator), my previous Coordinator did a fabulous job with the initial setup. The user interface (UI) is friendly and not overwhelming. This entire platform helps me feel organized and productive in more ways than I thought possible!

4 de junho de 2025
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Resposta da Better Impact

Thank you for your wonderful feedback! We’re glad the platform is helping you feel organized and productive, and it’s great to hear the transition was smooth thanks to a solid setup. Welcome to Better Impact—we're excited to support you in your new role!

Classificada 5 em 5 estrelas

Great System to use for a Non Profit

I've been using Better Impact for years, as volunteer supervisor with a nonprofit in Mesa, Az. It's a great way to connect with the community. I

17 de março de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you Désirée! We're so glad Better Impact has been a valuable tool for your work in Mesa.

Classificada 5 em 5 estrelas

Love, love, love it!

It's a wonderful website and tool for our office and volunteers! I especially adore the recent complete remodel of the admin side! I hope to see the volunteer side get some overhauls as well!

22 de maio de 2025
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Resposta da Better Impact

Thank you, Daniel! We’re so glad to hear how much you and your volunteers are enjoying the platform—especially the recent updates to the admin side. We appreciate your feedback on the volunteer side too—it’s definitely on our radar!

Classificada 5 em 5 estrelas

Very user friendly!

Very user friendly and a great way to schedule and communicate with volunteers.

18 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you Tiffany! We're happy to hear that you find the platform user-friendly and effective for scheduling and communicating with your volunteers—that’s exactly what we aim for!

Classificada 4 em 5 estrelas

Volunteer Management Database

Of the volunteer databases I have used, Better Impact is one of the easiest to navigate and user friendly for the volunteers. The ability to chat with a real human when needing assistance is great, the response time is always fast!

16 de maio de 2025
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hey Mykayla - Thank you for the great feedback! We're so glad you find Better Impact easy to navigate and that your volunteers do too. It’s especially nice to hear our live chat support has been helpful and responsive when you’ve needed it!

Classificada 5 em 5 estrelas

Chat support and abundance of training options.

In my opinion, Better Impact has truly been a wonderful! From the very beginning, their team has demonstrated a genuine commitment to ensuring our success. What stands out the most is their exceptional accessibility. The readily available chat option is a game-changer, allowing us to get quick answers and support whenever we need it.

Beyond their immediate responsiveness, Better Impact offers a wealth of resources to help us maximize the potential of their software. The numerous training videos are clear, concise, and easy to follow, and the various training opportunities they provide have been invaluable in deepening our understanding of the system's capabilities.

Their ability to explain how we could tailor the software to our unique operational needs has been amazing. Our organization utilizes volunteer management in a way that isn't exactly how the software was intended for. Better Impact has worked closely with us to configure and even generate specific functionalities that align perfectly with our workflows. This level of flexibility and support is what you hope for. We highly recommend Better Impact to any organization looking for a volunteer software tracking option and truly supportive software team.

16 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you, Jamie! We’re so grateful for your thoughtful and detailed feedback. It’s incredibly rewarding to hear how our chat support, training resources, and willingness to adapt the system to your unique needs have made such a difference. Your recommendation means the world to us!

Classificada 5 em 5 estrelas

Best System for Volunteer Management

I have been using Better Impact for years in the volunteer realm and WOW it is the best system I have had the pleasure of using. If you haven't switched yet... you should. Easy to use for volunteers of all ages and backgrounds too!

14 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you, Michelle! We’re thrilled to hear that Better Impact has stood out in your experience over the years. It’s especially rewarding to know it works well for volunteers of all ages and backgrounds—thanks for the enthusiastic endorsement!

Classificada 5 em 5 estrelas

The most efficient way to organize…

The most efficient way to organize volunteers and disseminate information to all quickly!

14 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you, Heather! We're delighted to hear that Better Impact is helping you organize volunteers efficiently and communicate quickly—exactly what we designed it to do!

Classificada 4 em 5 estrelas

OVerall

OVerall, this platform has been so beneficial in managing our volunteer crew for our events!

14 de maio de 2025
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you Leslie! We're so glad to hear that the platform has been a helpful tool in managing your volunteer crew for events.

Classificada 5 em 5 estrelas

This has been a night and day difference!

This has been a night and day difference from the pen and paper method of keeping track of volunteer hours we had been using, with all the "fun" of trying to accurately record hours and work locations for everyone! Moving to a new process, while having the potential for change issues at every turn, was surprisingly smooth for the vast majority of users and administrators. Once we demonstrated how intuitively the flow of recording each person's work location and number of hours for each shift, and the understanding how important it is for the accurate recording of same for each volunteer, the use and overall approach to the system became probably one of the best received and quickest adopted systems we have in our organization! From someone who has seen their share of programs, process changes, systems training, and several new adoption trainings for staff groups from 10 to 1000, this ranks in my top five and I couldn't recommend it more!

14 de maio de 2025
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you, Ted! Your feedback means a lot—especially coming from someone with such extensive experience in systems and training. We're thrilled that the shift from pen and paper to Better Impact was smooth and well-received, and it’s an honor to be counted among your top five systems!

Classificada 4 em 5 estrelas

Support is excellent; software intuitive

Support is excellent! I've had several occasions to request support in my 8 years as an administrator. Each time, customer service reps were responsive and each issue was quickly resolved.
Additionally, the ease with which I'm able to run reports and email volunteers is so helpful in managing the volunteers.

4 de fevereiro de 2025
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you for your continued trust over the past 8 years Darlene! We're so pleased to hear that our support team has consistently delivered, and that the reporting and communication tools are making volunteer management smoother for you.

Classificada 5 em 5 estrelas

Software saves us time!

The software has cut down in a great deal of administrative busy work by allowing our volunteers to update their own contact information, to sign up for shifts they can make and eliminates our staff from managing lists in multiple spreadsheets. The ability to send out emails and have multiple admins see that communication also saves plenty of overhead time.

14 de maio de 2025
Opinião espontânea
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Resposta da Better Impact

Thank you for sharing this, and we're so glad to hear how much time the software is saving your team! It’s great that features like volunteer self-service and centralized communication are making such a difference in your workflow.

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