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Better Impact Opiniões 413

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platfo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Computação em nuvem

Escrito pela empresa

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.

Better Impact

Escrito pela empresa

We're Here to Help!
Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

413 opiniões

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Modifying to our unique needs.

Trying to set up for our charity. I found the tutorial videos excellent but, inevitably, there are problems with our unique situation that don't seem to fit the standard approach. Shannon on the chat was very knowledgeable and sympathetic and, after a bit of discussion, helped me find the solution.
They're really good.

18 de fevereiro de 2022
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logótipo da Better Impact

Resposta da Better Impact

Thank you chiming in Brian. We're happy to hear that Shannon was able to help you with your unique needs.

Classificada 5 em 5 estrelas

Excellent software to use in making volunteering accessible

Been using Better Impact since 2009 and can say that it has revolutionized volunteer management practices of recruitment, engagement, retention and recognition - allowing our organization to pivot to ever changing needs of the communities we serve. Excellent software that seems to stay in pace with current trends in volunteerism in 2022 and staff support are amazing when we needed.

8 de fevereiro de 2022
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logótipo da Better Impact

Resposta da Better Impact

Hi Katharine - It is so wonderful to hear that we've been able to make a difference in your organization. It's what we strive for!

Classificada 5 em 5 estrelas

It's amazing, can't say enough good things about it

At Anova we switched to Better Impact a couple years ago and I cannot say enough about the software. It has saved our agency lots of time so we can focus on the support work we do, it offers flexibility for the agency and the volunteers alike. They really care about their customers and are easy to reach to answer questions and troubleshoot (usually with a simple answer.) They communicate and facilitate the connection we crave for all our volunteers. We have many locations and many positions requiring different amounts of training and Better Impacts helps you organize all those things. Check it out, you will NOT be disappointed.

1 de fevereiro de 2022
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you sharing your experience Chantelle. My favourite part of your story is that you've used the the time you save to focus on the support work you do. Bravo! That's what it's all about.

Classificada 5 em 5 estrelas

I've used Better Impact for about 4…

I've used Better Impact for about 4 years and found it an exceptional program which has met the needs of the organisation I volunteer for. It is easy to use, has help videos, files and a chat feature to assist with training. Always being improved for functionality, look and feel.

3 de janeiro de 2022
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you Dave. We're very happy we are meeting your needs. We'll do our best to keep it that way.

Classificada 4 em 5 estrelas

We really enjoy Better Impact

We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

23 de dezembro de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hey Cali - Thank you for sharing your experiences. There's so much to explore in our software. It's great that you are finding new ways it can help you. :-)

Classificada 5 em 5 estrelas

Exceptional program which keeps meeting our needs

I've used Better Impact for about 4 years now across two vastly different Volunteer involving organisations. It is an exceptional program which has met the needs of highly experienced volunteer managers who want to get the most out of their volunteers in terms of supporting and serving our organisations and the best for our volunteers in terms of valuing their time, energy and commitment. It is logical and easy to use. It allows for easy customization for a wide range of organisations. The help videos, files and chat are a fantastic resource for training and they way they have improved the look and feel of the software has made it even more attractive. I wish more business applications were as well thought out and easy to use as this one, as it makes working in volunteer management so much more satisfying.

21 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Love Better Impact!

I did a lot of research before choosing Better Impact for our Humane Society. I couldn't be happier! It is a powerful system that does everything I need it to do. It is easy to use and intuitive. The customer service is wonderful! I highly recommend Better Impact!

6 de dezembro de 2021
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logótipo da Better Impact

Resposta da Better Impact

Thank you Lynn. We're happy that you're happy!

Classificada 5 em 5 estrelas

Better Impact is so helpful with…

Better Impact is so helpful with scheduling volunteers, reporting statistics, creating e-learning modules for volunteers, communicating with volunteers and so much more. I couldn't do my job without it!

24 de novembro de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

I'm glad we're here for you Connie. It sounds like you're making great use of the software.

Classificada 5 em 5 estrelas

One of the best I've ever used...

I'm new to an organization that has been using BetterImpact for 7 years. I've worked on a number of CRM and scheduling systems in previous companies, but this has been my best experience. The interface is intuitive for admins and volunteers, and the chat support folks are incredibly helpful. I'm so glad to have joined an organization that has this in place -- would recommend!

27 de outubro de 2021
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logótipo da Better Impact

Resposta da Better Impact

Thank you sharing this. Fun fact... It was an offer to build and donate a custom volunteer management system for a local hospice where our CEO volunteered that started us on this wonderful journey.

Classificada 5 em 5 estrelas

Chat feature is HUGE! Takes care of you in real-time!

Chat feature is HUGE advantage! You get your answer almost instantly so you don't have to come back to it. This software is the best investment for any organization as it is so efficient and effective! Thank you for your stellar customer service!

20 de outubro de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hey Stefanie - Thanks for chiming in! We truly believe our software and our support are inseparable in terms of what we provide to the sector.

Classificada 5 em 5 estrelas

This software program has helped so…

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunteer and client portals. The QR Timeclock system feels innovated and up to date with times! The background check partnership is amazing and had previously been using for years. I'm so appreciative with the online chat systems and have always had my questions answered.

14 de outubro de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Alejandra - It's great to hear that we've been able to help your renters volunteer engagement and that people are happy using the system. Thank you for taking the time to share your story.

Classificada 5 em 5 estrelas

I absolutely LOVE the ability to chat…

I absolutely LOVE the ability to chat with the staff for immediate help. It helps tremendously that I am able to print out the answers from the links sent and file them away for future use. BEST IDEA EVER!!!!

22 de setembro de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Chris - Thank you for sharing your experience with our chat support channel. Whether it's by chat, email or telephone, we like being here to help!

Classificada 5 em 5 estrelas

Better Impact has changed the way my…

Better Impact has changed the way my organization manages our volunteers! Before Better Impact, we were using spreadsheets and keeping information in email messages - a system I would never recommend. Better Impact has truly made us an established, organized, and legitimate volunteer program and I don't have enough positive words to say. We operate a network of charter schools for kids with and without disabilities. This includes 8 schools and over 500 volunteer opportunities weekly. Better Impact has made that not only manageable, but also fun!

19 de agosto de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thank you Rachel. My favourite comment to read in your review is that we also make it fun. Life is too short not to have fun!

Classificada 5 em 5 estrelas

Better Impact has been a game changer

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.

11 de agosto de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Janice - Time flies doesn't it. I am thrilled to hear that we have made a difference in Sacramento.

Classificada 5 em 5 estrelas

Great Software

Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.

9 de agosto de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Wetzfalia - Thank you so much for chiming in on your experience with Better Impact. It's great that you have moved from the time consuming process of manual scheduling to something much more efficient.

Classificada 5 em 5 estrelas

Volunteer Impact has been a game…

Volunteer Impact has been a game changer for us the last five years. Our volunteer coordinator can spend time on cultivating community relationships and less time on paperwork. Thank you!

16 de julho de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Relationships vs paperwork - YES!

Classificada 4 em 5 estrelas

Better Impact is a life saver

Better Impact is a life saver. This software has changed the way we onboard and schedule new volunteers and has made my job MUCH easier. It's user friendly and my tech savvy volunteers love it. The only thing I might change would be to have more reports showing data show by show instead of by hours logged, as I don't use that feature for our company. Besides that, I'll give Better Impact a BIG Thumbs up!

15 de julho de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Jenna. We're thrilled to hear that our software is helping you so much. While I can't make any promises of course, we'd love to hear more about what you are looking for in a show by show report. Feel to open a chat to let us know when you have the time.

Classificada 5 em 5 estrelas

Just gets better

We have been with BetterImpact for almost 4 years now and it just keeps getting better and better!

14 de julho de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Thanks Paul. We plan on keeping it that way!

Classificada 4 em 5 estrelas

I wish to thank the BI team for making…

I wish to thank the BI team for making recent changes to the Home Screen Dashboard, where we can now click on all statuses and it brings up a list of volunteers. A game changer and less frustration with that page.

1 de julho de 2021
Opinião espontânea
logótipo da Better Impact

Resposta da Better Impact

Hi Karleen - We're thrilled to hear that this has made a big difference for you. Thanks for chiming in on it!

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