BetterVet Opiniões 

226
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

BetterVet prescribed GenOne Spray for my cat. The pharmacy/veterinary prescription label was placed directly over the manufacturer’s labeling on the bottle. I later peeled off the prescription lab... Ver mais

Classificada 5 em 5 estrelas

DVM Scott Perry has provided well measured advising again and again. Our adopted field retriever has met with very favorable outcomes following careful oversight well informed with Dr Perry's co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dr. Rensema and his assistant, Adire (sp?), were professional and relaxed throughout the yearly exam of, Solo, our 90 lb Belgian Malinois. Solo remembered Bryan, (Dr. Rensema) from past visits, and... Ver mais

Classificada 5 em 5 estrelas

Dr. Tunison was attentive, understanding, and very caring. This was my first time using a mobile vet service. My little guy has a hard time with anxiety since he lost his eyesight last year. This serv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Veterinário
  2. também em
  3. Farmácia veterinária

Escrito pela empresa

BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include: Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early. Vaccinations: Essential immunizations to protect pets from various diseases. Sick Visits: Consultations and treatments for pets experiencing illness or discomfort. Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease. End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell. Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities. Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly. Technology Integration BetterVet leverages technology to enhance its services and customer experience. This includes: Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team. Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit. Geographic Reach BetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics. The Team BetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about animal health and committed to providing the highest level of care. The mobile nature of the service allows these professionals to spend more quality time with each pet and owner, leading to personalized and thorough care. Mission and Philosophy BetterVet's mission is to make veterinary care more accessible, less stressful, and more convenient for pets and their owners. The company believes in treating every pet as if it were their own, with a focus on preventive care, education, and transparency. Customer Experience BetterVet places a strong emphasis on customer experience, aiming to make every interaction positive and stress-free. This includes flexible scheduling, transparent pricing, and compassionate service from every member of the team. Environmental and Social Responsibility While specific initiatives may vary, mobile veterinary services like BetterVet often contribute to reduced carbon footprints by decreasing the number of vehicles traveling to veterinary clinics. Additionally, they may engage in community outreach and education programs to promote pet health and welfare. For the most current information on BetterVet, including services offered, areas served, and booking procedures, it's best to visit their official website or contact them directly.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(226)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Highly recommend

I wish I had called sooner. I needed a quality of life assessment on my 13 year old golden. The vet was caring and took her time. Discussed all options and came up with a good plan. Stress free for my dog and we were dispensed meds on site. Highly recommend.

14 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Vet and Assistant were professional and caring.

Both the Vet and Assistant were down to business and straight to the point in all communications with me. They handled my ill and frightened kitty with all the needed care and professionalism for this situation. Not a complex issue but I felt that they listened to me and my reports of the 'new' behaviors that I had witnessed in the previous few weeks. The Doctor offered options, and took action when my choice was made. And the house call was not nearly as expensive as I had imagined.

7 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Personal Service and Compassionate Care

BetterVet provided professional care for my older cat and handled her effectively, and provided a non-threatening experience for Emma. They performed a wellness exam and assessed her health through a blood test. The results came very quickly and my cat should respond well to the protocol. This service is indispensable and I recommend it very highly!

7 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First timers loved the service

So convenient. Our vet was super knowledgeable and really good with our dogs. Quick diagnosis and treatment plan is already helping less than 2 days later. Cost comparable to our old brick and mortar vet. Very positive experience. We will use this service again.

5 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wish I had known about BetterVet sooner

Dr. Hefner and his assistant did a great job with our anxious older dog. They were courteous, calm, professional and efficient, identifying the problem and treating it on the spot. Billing was reasonable, meds dispensed on the spot, saving us a trip to the pharmacy, and did not try to "upsell" us, Highly recommended.

5 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

I made a home visit appointment with Dr. Yavaraski in the Detroit area for my 2 yr old cat. Filled out the necessary paperwork for a wellness visit. My cat suffers anxiety/redirected aggression so it was in hopes to get medication for her behavior issue as there is another cat in household and they are living separately. To avoid any surprise fees I made 2 phone calls prior with questions about cost. Both times the cost of $99 for visit/$89 for travel fee was confirmed. Get this:

A few hours before my scheduled appointment I get a text that says the Vet wanted to call ahead to get some history and give me an estimate which I found odd? I spent over 30 minutes 2 days before filling out a detailed history/info form they sent by email. After giving her the same info as I previously stated on the form she says the appt is going to be $491!!!!!! $300 over what I was told. When I questioned it she became abrupt and very rude and asked if I wanted to cancel and hung up on me!! I had no explanation or break down of cost so I had no idea where this number came from. I called BetterVet customer service after being hung up on by Dr. Y to confirm I would NOT be charged a cancellation fee being I was being withheld info about cost and would have not made this appointment had they been honest and upfront from the beginning. The fact they call the day of the appt with an estimate raised an immediate red flag. Just another Vet in it for the money and doesn’t really care about animals. They surprise you with this estimate after you’ve gone past the 48hr cancellation window rule so they can charge a $75 cancellation fee. I will not be paying any cancellation fee and will very loudly dispute the charge if they attempt it. If they try, I will call my bank to dispute charges/do a charge back being they weren’t providing clear upfront cost information. What a racket! Stay away! Con game!

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Dr. Coughlin and Katie Reitz were very professional and understanding with my difficult cat. I’ve used BetterVet three times and would recommend to anyone that has doubts about home care.

30 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Jeanne! We're glad to hear that Dr. Coughlin and Katie Reitz provided professional and understanding care for your difficult cat. Your trust in BetterVet and recommendation means a lot to us. We're here whenever you need us!

Classificada 5 em 5 estrelas

DVM Scott Perry has provided well…

DVM Scott Perry has provided well measured advising again and again. Our adopted field retriever has met with very favorable outcomes following careful oversight well informed with Dr Perry's counsel. When engaging with BetterVet's tele-health, we line up appointments with Dr Perry's availability.

Whenever in search of proven efficacy further afield of our local vet care, a sounding with Dr Perry is our primary m.o.

28 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Hal! We're thrilled to hear that Dr. Scott Perry's well-measured advice has led to favorable outcomes for your adopted field retriever. It's great to know our tele-health services with Dr. Perry have been a valuable resource for you. We appreciate your trust in BetterVet!

Classificada 5 em 5 estrelas

This was the best thing

This was the best thing. I wish I would’ve known about this sooner!

24 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Penny! We're thrilled to hear you had such a positive experience with our mobile vet services. We're glad you found us and look forward to serving you again!

Classificada 5 em 5 estrelas

Both the doctor and tech were wonderful

Both the doctor and tech were friendly, answered our questions, were very patient with 2 very anxious cats. I felt confident in the care they provided. thank you

24 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Patricia! We're glad to hear that both the doctor and tech were friendly, patient, and answered all your questions. It's great to know you felt confident in the care provided during our home vet visit. We appreciate your feedback!

Classificada 5 em 5 estrelas

Good job

Good job. Will call you again . Thank you

23 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Melinda! We're glad you had a good experience with our mobile vet services. We look forward to serving you again!

Classificada 5 em 5 estrelas

The vets were amazing

The vets were amazing. Considerate, personable. 10/10 recommend.

21 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Katie! We're thrilled to hear you found our vets considerate and personable. We appreciate your 10/10 recommendation. Thanks for choosing BetterVet!

Classificada 5 em 5 estrelas

Great team of Dr. Sidley and Tayla

Dr. Sidley and Tayla were wonderful - professional, friendly, patient and full of answers to my MANY questions.

They are attentive to
Mister's needs always with a positive attitude.

22 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you, Ann! We're glad to hear that Dr. Sidley and Tayla provided professional, friendly, and patient care. It's great to know they answered all your questions and attended to Mister's needs with a positive attitude. We appreciate your kind words!

Classificada 5 em 5 estrelas

Dr Yavarski and her tech were…

Dr Yavarski and her tech were wonderful! They were both very kind and patient with my mom’s cat. I needed to update the cats immunizations rather quickly and Better Vets scheduled us next day.

15 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Thank you for the wonderful review! We're delighted that Dr. Yavarski and her team provided an excellent experience for you and your mom's cat. Our priority is to ensure that every pet receives the utmost care and attention, and we're glad that their kindness and patience made the visit comfortable for you.

We appreciate you highlighting our prompt scheduling as well. Providing timely services is essential, and we're happy we could accommodate your needs efficiently. Thank you for choosing BetterVet, and we look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Dr Rashmir is one of the best

Dr Rashmir was great. She really made sure my pup was comfortable and explained everything she was doing in great detail.

11 de maio de 2024
Opinião espontânea
logótipo da BetterVet

Resposta da BetterVet

Hi Angel,

Thank you so much for your kind words about Dr. Rashmir. We're thrilled to hear that she made your pup feel comfortable and provided detailed explanations during the visit. Your feedback is incredibly valuable, and we're so happy that you had a positive experience with BetterVet.

Best wishes to you and your pup!

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