Beyond PEV Opiniões 310

Found good to deal with and resolve an issue that I had very quickly- thank you

I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐

Delivery was smooth and effortless. My grandson couldn't be happier. Grateful, thank you!

Christmas has been and gone I still haven't received the bike ,
When I ordered the bike on your site it said 2/3 days delivery.
Ofcourse my son was very upset and I've had to explain about it.
Let me know once you have refunded me the money back so I can purchase him a different one.

Enjoyable buying experience thank you

Had a nightmare trying to get parts under warrenty, the office doesn’t reply to emails for 4-5 days, after that they string you along for 12 weeks with excuses why they are unable to source the part.

You would need to take them to court to get full refund or replacement, as they would never offer it themselves,


Eventually after 12 weeks I had decided to stop contacting beyond PEV and to contact the manufacturer directly instead, thankfully they sorted the issue instantly.

Will be leaving a 5 star review for Punk Electric

Delivered on time

Best scooter ever

1 Star Review for Beyond PEV – Order #66111

Absolutely terrible experience from start to finish. We ordered an RfN Rally Pro 2026 motorbike from Beyond PEV after the website stated it was in stock with 1–2 days delivery. After a week with no communication whatsoever, we called customer service and were met with excuses — apparently, the delay was the manufacturer’s fault.

After several follow-ups and unanswered emails, Peter from Beyond PEV finally admitted he had no idea when the bike would be available but said he might know more in two weeks’ time. We told him that wasn’t acceptable and that we’d cancel the order if he couldn’t provide a delivery date. Only then did he offer alternative products, admitting he couldn’t actually get the bike we’d ordered — even though the money had already been taken.

We requested a refund, and Peter promised it would be processed within three days. Over a week later, still nothing. When we chased again, he tried to blame Shopify, saying the delay was out of his control. After contacting Shopify ourselves, we discovered that Beyond PEV was responsible for processing the refund, not Shopify. Once we confronted Peter with this, the refund magically appeared the same day — meaning they’d been holding our money for over three weeks.

The customer service was awful, communication was non-existent, and the excuses were endless. Do not use this company. They take your money immediately, provide no updates, and only act when pressured.

Really disappointed in you guys i ordered a simple product lats week you guys said 1-2 days shipping its now a whole week wont recommend you guys to my worst enemy 😠

I have seen this item on a couple of websites and you are alot cheaper, bought it online and was available for collection within a couple hours. The guy helped us take the item.to the car very friendly and helpful.staff

Took so long time.Package was open when I got it!

Been 3 weeks and the item still hasn’t turned up.

Was present for my sons birthday had to buy else where in the end so if / when it turns up will be returning.

Delivery was later then expected but all round grate service I emailed about my order and got a speedy reply will order again

Awful customer service, also takes forever to get a refund when they can’t supply stock.

Awful customer service and they really don’t give a toss. I’ve been told that they will call me Monday. Watch this space…. Better not hold my breath contacted them enough and they really are useless and unhelpful. I’ve waited ages for a bike that turns up not as advertised and incomplete. Would strongly advise you to take business to somewhere that’s wants custom.

Despite some complications with the delivery, everything went smoothly in the end, and the scooter has worked perfectly thus far.

Excellent from start to finish when purchasing a talaria sting r

Excellent service