Banner for Big House Experience

Big House Experience Opiniões 1241

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Me and my now Husband had our wedding at Carron Castle and to say how amazing it was would be un understatement! Ive never had service like it before and it was magical! The team at Big House Ex... Ver mais

Classificada 5 em 5 estrelas

Exceptionally large property, well maintained and extremely clean. Kitchen very well equipped with the almost necessary two dishwashers. Dining room had a regal feel and was furnished to high stan... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our stay at Chalkstream retreat was superb. A Beautiful house amongst outstanding surroundings, with great indoor and outdoor spaces. All bedrooms with modern and clean en suites, all guests had a gre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Celebrated a 60th birthday. Great place to stay old quirky but modern also. Fantastic facilities throughout. Lovely and quiet location. Loved the hot tubs. The garden is absolutely fantastic. We sp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Arrendamento para férias
  2. Arrendamento de casas rurais
  3. Acomodação de férias
  4. Casa de férias
  5. Agência imobiliária de arrendamento de casas de férias

Sobre Big House Experience

Escrito pela empresa

Our aim is simple: to offer truly wonderful experiences in truly exceptional houses, for groups of friends and families. We have curated our fabulous collection of large houses to rent with great care. Each and every house has been hand-picked with those truly wonderful experiences in mind. All have oodles of space, luxury as standard, and unique features that add the ‘wow’ factor.

We’re a family business. It started with just the two of us; husband and wife duo, Gareth and Claire Allen. We’re developing a team of lovely like-minded people around us as we grow, who will make sure we never lose that family business feel. And that means we’ll never lose that level of personal service that our wonderful guests have come to love.

We are selective. And unapologetically so. We feature only houses we’d be genuinely excited about staying in ourselves. It’s not about numbers for us – we’re happy to keep our collection of properties small and beautiful if that means we can recommend each property with confidence and pride.



VIEW ALL HOUSES

Our Collection of Houses

Escrito pela empresa

A hand-picked collection
When you book one of our luxury big houses to rent, you are getting more than just a magnificent home with the wow factor in a superb location, you also get total exclusivity: your big house to rent and do things your way.

Informações de contacto

Big Houses for Magical Moments

A magnificent home with the wow factor in a superb location.

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Big House Experience is the way to go…

Big House Experience is the way to go if you are looking for a reliable company to source and manage your big house get away. We recommend the stunning Limestone Grange in Derbyshire which sleeps 30. Big House Experience were super helpful at answering all our questions and being on hand to ensure our booking and overall experience went smoothly. They recommended brilliant caterers too. We would definitely recommend this company and this accommodation. Five stars!

12 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Deborah,

Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience and that your stay at Limestone Grange was such a success. It’s great to know everything ran smoothly and that our catering recommendations helped make the occasion extra special.

We really appreciate the recommendation and would love to help you plan another big house getaway in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 1 em 5 estrelas

“Confirmed Group Booking Cancelled Due to Double-Booking — Replacement Offered at Much Higher Price”

I’m writing this review to share a genuinely disappointing experience with Big House Experience, and to help future customers make an informed decision.

I booked a holiday home for 12 people six months in advance for a specific weekend, based on the clear understanding that the booking carried a strict no-cancellation policy. Given that condition, I planned accordingly and coordinated travel for guests visiting from abroad.

Two months after confirming the reservation, I was informed that the property had been double-booked. I was asked if I could move to a different weekend, which unfortunately was not possible due to pre-arranged international travel and fixed plans. I was then offered the option to rebook later in the summer — but only at a significantly higher price. Although a 25% discount was mentioned, the revised rate was still roughly 50% higher than my original confirmed booking, meaning the initial agreement was effectively not honoured.

The most frustrating part of this experience is the imbalance of responsibility. Customers are expected to accept strict no-cancellation terms, yet when the provider cancels due to an internal error, the burden falls entirely on the customer — financially and logistically. With only four months left until the trip, comparable alternatives were no longer available at a similar price point, leaving me in a very difficult position.

I understand that mistakes can happen in hospitality, but how they are resolved matters. In this case, I did not feel that a fair or equivalent solution was offered. I would strongly encourage prospective guests to clarify what protections exist if a booking cannot be honoured by the company itself.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Big House Experience

Resposta da Big House Experience

Dear Pan,

I entirely understand your frustration. While I’m thankful that on the whole double bookings are incredibly rare - I can count the number we’ve had on one hand in nearly ten years of operating - that won’t be any consolation to you.

In your case, the error was entirely with the property owners, for which they apologised profusely. We sought to resolve matters as best we could, refunding immediately, and agreeing a significant reduction on any alternative weekends. While another stay on a comparable date (the following weekend) was available, I understand that didn’t work for you. Sadly, the dates you wanted instead were always at a significantly more expensive time of year than you’d booked. While the discount offered was still available to you, I understand it was still at a higher rate.

We acted quickly to try and find a suitable resolution and I think the offer we made was the best we could do in a difficult situation.

The owner in question has now put in place steps to ensure this never happens again.

I’m naturally really sorry this happened, and I really hope you have found a great alternative place to stay.

Gareth

Classificada 5 em 5 estrelas

Incredible weekend at the Mead Country House

I stayed at The Mead Country House with 24 of my friends and family for my an amazing weekend for my birthday.
Big House Experience managed our entire stay and helped us to organise a fantastic weekend. Would definitely book with them again and have shared their details with friends looking to book similar events.
I found the Big House Experience website very detailed, especially the floor plans than helped to organise the event.
The property itself was incredible, that looks even better in real life than the photos. All the houses and bedrooms are stylish, and have everything you need to make your stay comfortable.
The house is large and has lots of space, for guests to relax, chill out and have fun. The kitchen has an amazing oven to cater for lots of guests and the dinning room is great for dinner parties. We hosted a party in the Cheese Room which had lots of space for dancing and games!
The pool, gym and sauna area are fantastic and kept the kids entertained all weekend. Kids can also access to Puxton Park which has lots of fun activities.

6 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Charlie,

Thank you for your fantastic review. We’re thrilled to hear that Mead Country House provided the perfect setting for your birthday weekend and that everyone had such a memorable time. It’s great to know the house, facilities, and our support helped make the event so seamless and enjoyable.

We really appreciate you recommending Big House Experience and would love to welcome you or your friends back for another special stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Amazing house

Easy process from start to finish, the house was amazing better than we expected.

We would highly recommend.

11 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Paul,

Thank you for your lovely review. We’re delighted to hear that Woldfoot Farm exceeded your expectations and that the booking process was smooth from start to finish.

We really appreciate your recommendation and would love to welcome you back for another stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

We stayed at Tall Trees

We stayed at Tall Trees! It was fantastic. The team at Big House Experience were professional and easy to work with. They dealt with any questions in a timely manner. Communication was excellent. Looking forward to our next stay.

12 de dezembro de 2025
logótipo da Big House Experience

Resposta da Big House Experience

Hi Nikki,

Thank you for your lovely review. We’re delighted to hear that Tall Trees was such a fantastic setting for your stay and that our team were able to make the process smooth and easy.

We look forward to welcoming you back again for another stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Great time at Green’s Hill House

We had a fantastic family time at Green’s Hill House. The accommodation was ideal for a big family get together. As we went in January we knew we needed a big shared space and the spacious lounge was ideal. Everyone had a comfy place to sit and, even though there were 20 of us, we didn’t feel on top of each other. We had a special time celebrating a significant birthday.

24 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Janet,

Thank you for your lovely review. We’re delighted to hear that Green’s Hill House was the perfect setting for your family get-together and that everyone was comfortable throughout your stay. It’s wonderful to know the space helped make your birthday celebration so special.

We’d be very happy to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Fabulous long weekend…

I rented Rosebriar House for a long weekend for my birthday party and we all had the most fabulous time.
We were provided with ample information before the trip which made the process really simple. The house was beautiful and very well presented. Would recommend to anyone thinking about visiting.

30 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Eleanor,

Thank you for your lovely review. We’re delighted to hear that Rosebriar House provided the perfect setting for your birthday weekend and that everything ran smoothly from start to finish.

We’d be very happy to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Very responsive and accomodating…

Very responsive and accomodating booking team, felt like very personalized service. Lovely house exactly as advertised. Would definitely use Big House Experience again.

5 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Christina,

Thank you for your kind review. We’re delighted to hear that Butley Farmhouse lived up to expectations and that our team were able to provide a personalized and responsive service throughout.

We’d love to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Three hills farm really impressed!

Three hills farm really impressed and was perfect for a family get together and 40th birthday celebration. Booking was straightforward, comms were excellent, everything was effortless. Would recommend and will use them again!

30 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Andrew,

Thank you for your lovely review. We’re thrilled to hear that Three Hills Farm was the perfect setting for your family get-together and 40th birthday celebration, and that the booking process and communication made everything effortless.

We’d be delighted to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

A most exquisite village of loveliness

We had a full house of people of all ages with us and the whole experience could t have been more lovely. From taking it in turns to cook delicious home cooked meals for breakfast, lunch and dinner, swimming in the exquisite pool and steam room (like having our own spa), yoga sessions, table tennis, walking on cliffs with rainbows. Just perfect. Thank you to the team for the care and detail put into the experience.

29 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Deborah,

Thank you for your wonderful review. We’re delighted to hear that your stay was such a memorable experience and that everyone, from young to old, enjoyed the house, pool, steam room, and all the activities. It’s lovely to know the attention to detail and care from our team helped make it so special.

We’d be very happy to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Amazing amazing amazing...

The Big House team were nothing but helpful and responsive when organising my sisters hen. Every single question I asked, no matter how big or small, the team answered within a few days. They talked me through each step of the way and made a potentially stressful experience of organising the hen an absolute breeze. The house itself was incredible and was a real highlight of the hen.

31 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Katie,

Thank you for your lovely review. We’re thrilled to hear that your sister’s hen weekend was such a success and that our team were able to make the planning stress-free. It’s wonderful to know the house itself was a real highlight for the celebrations.

We’d love to welcome you back for another special stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Tregulland Cottage & Barn: High Quality Family or Celebration Country Venue

Tregulland Cottage & Barn with Big House Experience: This is really a special place. We hired both the cottage and the barn for a joint Birthday weekend (21 folks). The owners have made the properties feel special but also like a home from home. The properties have everything you'll need and then some (down to a good pastry brush!). They ensured that all we needed to add were the people and food/drink. Some properties supply a little fire wood, here you get all the logs you will need, dishwasher tabs and beautiful soaps/shower gels etc. The large fridge/freezers, having 2 dishwashers and toasters per properties, all made staying a breeze. When you add in the fresh water pool and steam room this is 5* weekending. Easy to find, close to great walks and the Sunday lunch at the Rising Sun were lovely extras. A high quality property that we will gladly come back in the future.

3 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Nigel,

Thank you for your fantastic review. We’re delighted to hear that Tregulland Cottage & Barn provided the perfect setting for your birthday weekend and that the properties made everyone feel so at home. It’s wonderful to know the facilities, location, and thoughtful touches helped make your stay so seamless and enjoyable.

We’d be thrilled to welcome you back for another special stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Brilliant House run by a Brilliant Team

Incredibly easy to deal with. Everything exceeded expectations! Wisteria House was excellent and we loved it for our family trip. Loads of space, well stocked with loads of things to do including an excellent pool!

4 de fevereiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Rich,

Thank you for your lovely review. We’re thrilled to hear that Wisteria House was such a great fit for your family trip and that the space, facilities, and pool all helped make your stay so enjoyable.

We’d be delighted to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

A home from home…

I have stayed at this property a few times over the Summer and in the Winter and it never disappoints. It is the perfect location for relaxing, and is just a short walk to the local pubs and restaurants. The house is stunning, and waking up to the view of the lake is a an absolute highlight!

31 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Caroline,

Thank you for your lovely review. We’re so pleased to hear that Lake Windermere House continues to provide a perfect setting for both summer and winter stays, and that the views and location help make each visit special.

We’d love to welcome you back again for another stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Friendly and helpful team

Friendly and helpful team, lovely property

16 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Jessica,

Thank you for your review. We’re delighted to hear that Stonemoor House was such a lovely setting for your stay and that our team were friendly and helpful throughout.

We’d be very happy to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

We all loved the Olive House

We all loved the Olive House! Juliette really has thought of everything for everyone of all ages. The house not only has the WOW factor but is also so well equipped for all weathers. We couldn’t take full advantage of the outside but it didn’t matter at all. The caterers “Good for a party” and Ruth who baked a birthday cake were all fantastic too. So we are very happy we discovered The Big House Experience. We will be recommending to friends!

27 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Pippa,

Thank you so much for your lovely review. We’re delighted to hear how much you all enjoyed Olive House and that it delivered such a memorable experience, whatever the weather. It’s also great to know the wider arrangements worked so well for your celebration.

Thank you for recommending Big House Experience – we’d love to welcome you or your friends back again in the future.

Best wishes,
Gareth and the team at Big House Experience.

Classificada 5 em 5 estrelas

Family Birthday Celebration

Very professional and helpful in all aspects of our enquires and booking of our chosen venue.

27 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Alun,

Thank you for taking the time to share your feedback. We’re delighted to hear you found the booking process professional and helpful, and we hope Apple Cabin was a great setting for your family birthday celebration.

We’d love to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience.

Classificada 5 em 5 estrelas

A fantastic experience

Communication was clear and informative.
House was beautiful and just as described.
Fantastic location and great amenities.
Whole experience went well from start to finish.

23 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Suan,

Thank you for your kind review. We’re so pleased to hear you had such a positive experience and that everything ran smoothly from start to finish. It’s great to know Beach Manor lived up to expectations and proved such a lovely place to stay.

We hope to welcome you back again in the future.

Best wishes,
Gareth and the team at Big House Experience.

Classificada 5 em 5 estrelas

Good experience from start to finish

Good experience from start to finish. Magpie Farm a real gem. Damage deposit returned very prompt also. Recommend Big House Experience 👍

27 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Tim,

Thank you for your kind review. We’re really pleased to hear you had a good experience from start to finish and that Magpie Farm proved to be such a great find. It’s also good to know everything was wrapped up promptly at the end of your stay.

We appreciate the recommendation and hope to help you plan another stay in the future.

Best wishes,
Gareth and the team at Big House Experience

Classificada 5 em 5 estrelas

Wallis House

We stayed at Wallis House for our business trip and it was absolutely magnificent. The house was beautifully renovated, spotless and very comfortable for our stay. All communication with Big House Experience was excellent.

Team Jetset

23 de janeiro de 2026
logótipo da Big House Experience

Resposta da Big House Experience

Hi Chloe,

Thanks so much for your lovely feedback. We’re really pleased to hear Wallis House was such a great fit for your business trip and that everything felt comfortable and well looked after. Great to hear the communication worked well too.

We’d love to help again in the future.

Best wishes,
Gareth and the team at Big House Experience

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais