Top notch customer service. Order came quickly. I had a question about the order and the customer rep responded very quickly and got me all sorted out. It was my first time using the site. Very happy
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
So far, great experience. Had a problem with the brake I purchased, emailed them, and Paul reached out about replacing the brake under the warranty. Haven’t gone through the entire product replacemen... Ver mais
Team at bikecomponents has always been top tier. Ordered multiple times, big or small, no matter what they are always willing to lend a hand no matter the question
Good products and the shipping was fast, although it took a long time to get shipped. But I'm very happy with my purchase and liked the sticker I could add to my workbench! When I had questions, the r... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.
Informações de contacto
Waterloo, Canadá
- (519) 783-1484
- hello@bikecomponents.ca
- bikecomponents.ca
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would have given a higher rating if…
I would have given a higher rating if it wasn't for the lack of packaging that my XT derailleur was shipped in. Wrapped in paper and tossed in a shipping bag.
22 de janeiro de 2025
Good price
Good price, good products, fairly local to me. The only reason its not 5 stars is because i go no email communication regarding the order or delivery etc.
8 de janeiro de 2025
Resposta da Bikecomponents.ca
Hi Paul, thank you for the order, kind words and taking the time to leave a review. Please check your spam folder as we do automatically send out email regarding the order, shipping, delivery, etc. but those emails sometimes end up in spam unfortunately.
Great Company, Great biking products
The company is great. Great products (one of the few I can actually get the groupsets I am looking for), fast shipping and great customer services. Not an Alberta company but nobody's perfect ;)
6 de janeiro de 2025
Couldn't beat the price!
13 de janeiro de 2025
Happy Repeat Customer
I am an avid cyclist and a happy repeat customer for many years. Bike components provides great value and products.
3 de janeiro de 2025
Received as promised!
Excellent customer service! Had a package get messed up in transit and they handled it fast! Never left me wondering. Great to deal with as always!
8 de janeiro de 2025
why I use TBS
you have stock, good pricing and an easy to use website. I would buy local, but they never have stock
6 de janeiro de 2025
PNW carbon bar at a discount, no nonsense customer service.
PNW carbon bar at a discount, fast free shipping and equal payments. Customer service was great too. Thanks
3 de janeiro de 2025
The purolator delivery was horrible…
The purolator delivery was horrible service they gave me the run around 3 different times which took days. I would consider getting a different mail provider or a more professional one
2 de janeiro de 2025
Resposta da Bikecomponents.ca
Hi Juan, thank you for the order and for taking the time to leave feedback. We're sorry to hear that the shipping process was not great, but given the timing of your order we unable to ship with Canada Post. Unfortunately, we're unable to influence the shipping process once it's in the hands of the carrier.
There was a piece missing in my order…
There was a piece missing in my order and when I reported it there was no hesitation and a replacement was on its way. Great customer service!
5 de dezembro de 2024
Great service and prices.
30 de dezembro de 2024
Ordered pnw grips
Ordered pnw grips. Sold out alot everywhere and they had them here. Shipp to my house in in two days. Also had discount codes which is nice!! Could have been abit higher percentage off but still nice. Love my grips too cant wait to ride with them. Didn't get a sticker like it said i would though☹️
17 de dezembro de 2024
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them.
I will deffinatly order from them again thé next Time that i need parts.
5 de dezembro de 2024
AAA++++
Very responsive and helpful. Awesome customer service! Looking forward to doing future business with you.
3 de dezembro de 2024
Great price, product and quick shipping
They had, in stock, precisely what I was looking for. Quick shipping and good price.
25 de novembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.